1. Introduction
Welcome to the Masterpro MultiCooker Touch Kitchen Robot instruction manual. This versatile appliance is designed to simplify your cooking experience, combining multiple kitchen functions into one compact device. With its intuitive 5-inch TFT touchscreen, 9 automatic cooking programs, and 12 speed settings, the MultiCooker Touch allows you to prepare a wide variety of dishes with ease and precision. This manual provides essential information on safety, setup, operation, maintenance, and troubleshooting to ensure optimal performance and longevity of your kitchen robot.
2. Important Safety Information
Please read all safety instructions carefully before using the Masterpro MultiCooker Touch. Failure to follow these instructions may result in electric shock, fire, or serious injury.
- Always ensure the appliance is placed on a stable, flat, and heat-resistant surface.
- Do not immerse the main unit, power cord, or plug in water or any other liquid.
- Keep hands and utensils away from moving parts during operation to prevent injury.
- Ensure the lid is properly secured before operating the appliance, especially when processing hot liquids.
- Unplug the appliance from the power outlet when not in use, before assembling or disassembling parts, and before cleaning.
- Do not operate the appliance with a damaged cord or plug, or after the appliance malfunctions or has been damaged in any manner.
- This appliance is for household use only. Do not use outdoors.
- Exercise extreme caution when handling hot food or liquids, and when cleaning the cooking pot after use.
- Keep the appliance out of reach of children.
3. Product Overview and Components
Familiarize yourself with the various parts of your Masterpro MultiCooker Touch.

Figure 3.1: Front view of the Masterpro MultiCooker Touch Kitchen Robot. This image shows the main unit with the stainless steel cooking pot and clear lid, and the 5-inch touchscreen display with the control knob.

Figure 3.2: The Masterpro MultiCooker Touch with the external steamer basket attached. This accessory allows for healthy steaming of various foods.

Figure 3.3: Close-up view of the interior of the stainless steel cooking pot, showing the maximum fill line and volume markings (0.6L, 1.0L, 1.5L, 2.0L, max).

Figure 3.4: Detailed view of the 5-inch TFT touchscreen display and the illuminated control knob. The screen shows various cooking parameters and menu options.

Figure 3.5: All components included with the Masterpro MultiCooker Touch, including the main unit, cooking pot, lid, various blades, whisk, spatula, and steamer basket.
Components List:
- Main Unit: Houses the motor, heating element, and control panel.
- Stainless Steel Cooking Pot: 3.5-liter capacity, with measurement markings.
- Lid: Transparent lid with a secure locking mechanism.
- Blade Assembly: Stainless steel blade with reverse function.
- Whisk Attachment: For whipping and emulsifying.
- Spatula: Heat-resistant for stirring and scraping.
- Steamer Basket: For steaming vegetables, fish, etc.
- Measuring Cup: For precise ingredient measurement.
4. Setup and First Use
4.1 Unpacking and Initial Cleaning:
- Carefully remove all components from the packaging.
- Wash all non-electrical parts (cooking pot, lid, blade assembly, whisk, spatula, steamer basket, measuring cup) with warm soapy water. Rinse thoroughly and dry completely. These parts are dishwasher safe.
- Wipe the main unit with a damp cloth. Do not immerse the main unit in water.
4.2 Assembly:
- Place the main unit on a clean, stable, and dry surface.
- Insert the blade assembly into the bottom of the cooking pot, ensuring it is securely seated.
- Place the cooking pot into the main unit, aligning it correctly.
- Place the lid onto the cooking pot and rotate it clockwise until it locks into place.
4.3 Power Connection and Wi-Fi Setup:
- Plug the power cord into a grounded electrical outlet (220V-240V 50/60HZ).
- The touchscreen will illuminate. Follow the on-screen prompts for initial setup, including language selection.
- To access the online recipe system, navigate to the Wi-Fi settings on the touchscreen and connect to your home Wi-Fi network. Refer to the on-screen instructions for detailed steps.
5. Operating Instructions
5.1 Touchscreen Interface and Control Knob:
The Masterpro MultiCooker Touch features a responsive 5-inch TFT touchscreen and a multi-function LED-illuminated control knob. All icons and buttons on the screen are touch-sensitive. The knob is used for selection, confirmation, and adjusting values.
5.2 Automatic Programs:
The appliance comes with 9 pre-set automatic cooking programs for various culinary tasks. Select a program from the main menu on the touchscreen. The programs are designed to optimize cooking parameters for specific recipes.
5.3 Manual Operation and Speed Settings:
For manual control, you can adjust time, temperature, and speed settings independently. The MultiCooker Touch offers 12 speed levels, allowing for precise control over mixing, chopping, and blending.
- Speed Control: Rotate the control knob to select one of the 12 speeds.
- Reverse Blade Function: The blade features a reverse function to prevent damage to delicate ingredients during slow cooking or gentle stirring. Activate this function via the touchscreen interface when needed.
- Temperature Control: Set desired cooking temperature for precise degree-by-degree cooking.
- Timer: Set the cooking duration using the timer function.
5.4 Online Recipe System:
Utilize the integrated Wi-Fi system to access over 200 step-by-step recipes directly on your MultiCooker Touch. These recipes guide you through the cooking process, automatically setting parameters for optimal results.
6. Care and Maintenance
Proper cleaning and maintenance will extend the life of your Masterpro MultiCooker Touch.
6.1 Cleaning:
- Always unplug the appliance before cleaning.
- Dishwasher Safe Parts: The non-electrical parts, including the cooking pot, lid, blade assembly, whisk, spatula, steamer basket, and measuring cup, are safe for cleaning in a dishwasher.
- Main Unit: Wipe the exterior of the main unit with a soft, damp cloth. Do not use abrasive cleaners or scourers. Never immerse the main unit in water or any other liquid.
- For stubborn food residue in the pot, fill it with warm soapy water and let it soak before cleaning.
- Ensure all parts are completely dry before reassembling or storing the appliance.
6.2 Storage:
Store the MultiCooker Touch in a cool, dry place, away from direct sunlight and moisture. Ensure all components are clean and dry before storage.
7. Troubleshooting
If you encounter issues with your Masterpro MultiCooker Touch, refer to the following common problems and solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Appliance does not turn on. | Not plugged in; power outlet malfunction; main unit not properly seated. | Check if the power cord is securely plugged into a working outlet. Ensure the cooking pot is correctly placed in the main unit. |
| Motor not running or blade not spinning. | Lid not properly closed; blade assembly not correctly installed; overload protection activated. | Ensure the lid is securely locked. Check if the blade assembly is correctly seated. Reduce the amount of ingredients if overloaded. |
| Touchscreen unresponsive. | Temporary software glitch; screen dirty. | Unplug the appliance for a few minutes, then plug it back in. Clean the screen with a soft, dry cloth. |
| Wi-Fi connection issues. | Incorrect password; out of range; router issues. | Double-check the Wi-Fi password. Move the appliance closer to the router. Restart your Wi-Fi router. |
If the problem persists after trying these solutions, please contact MasterPro customer support.
8. Technical Specifications
| Feature | Detail |
|---|---|
| Brand | MasterPro |
| Model Name | BGMP-9128 |
| Motor Power | 600W |
| Heating Power | 1000W |
| Voltage | 220V - 240V 50/60HZ |
| Capacity | 3.5 Liters (bowl) |
| Number of Speeds | 12 |
| Automatic Programs | 9 |
| Display | 5-inch TFT Touchscreen with LED knob |
| Dimensions (L x W x H) | 48 x 30.5 x 32 cm |
| Product Weight | 9.9 kg |
| Blade Material | Stainless Steel |
| Special Features | Wi-Fi System with 200+ online recipes, Reverse blade function, Dishwasher-safe non-electrical parts. |
9. Warranty and Support
The Masterpro MultiCooker Touch Kitchen Robot comes with a standard manufacturer's warranty. Please refer to the warranty card included in your product packaging for specific terms and conditions, including warranty period and coverage details.
For technical support, service, or to inquire about replacement parts, please visit the official MasterPro brand store or contact their customer service department.





