Introduction
Thank you for choosing the Rongta RPP02N Mobile Bluetooth Receipt POS Printer. This compact and portable direct thermal printer is designed for efficient receipt printing in various business environments. It offers clear and quick printing without the need for ink cartridges or ribbons, ensuring low operating costs. This manual provides detailed instructions for setup, operation, maintenance, and troubleshooting to help you get the most out of your device.
Image: The Rongta RPP02N mobile printer actively printing a receipt, showcasing its compact design and the output quality.
Safety Information
- Do not disassemble or modify the printer. This may cause damage or electric shock.
- Keep the printer away from water, moisture, and direct sunlight.
- Use only the original power adapter and cables provided with the printer.
- Avoid dropping the printer or subjecting it to strong impacts.
- Ensure proper ventilation around the printer during operation.
- Do not touch the thermal print head immediately after printing, as it may be hot.
Package Contents
Please check the package contents upon unpacking to ensure all items are present:
- 1 x Rongta Portable Receipt Printer (RPP02N)
- 1 x Power Adapter
- 1 x Power Cable
- 1 x USB Cable
- 1 x CD for driver and user guide
- 1 x Roll of Test Paper
Product Overview
The Rongta RPP02N is designed for ease of use and portability. Below are key features and components:
Image: Diagram highlighting the eco-friendly aspects of the thermal printer, emphasizing no cartridges, no ribbon, and no ink required.
This printer utilizes direct thermal printing technology, eliminating the need for costly ink cartridges, ribbons, or toner. This makes it an environmentally friendly and cost-effective solution for your printing needs.
Image: The printer shown with text indicating a large capacity battery, specifying 2000mAh lithium-ion, 3-4 hours continuous printing, and 7 days standby time.
Equipped with a 2000mAh lithium-ion battery, the RPP02N offers extended operational time, supporting 3-4 hours of continuous printing and up to 7 days of standby time.
Image: A hand holding the compact Rongta RPP02N printer, demonstrating its small size and ease of handling.
Its delicate, small, and portable design allows for easy one-handed operation, making it ideal for mobile use.
Image: A person placing the Rongta RPP02N printer into a pants pocket, illustrating its extreme portability for carrying anywhere.
The printer's compact size means it can be easily carried in a pocket, perfect for outdoor working environments or on-the-go business.
Image: Three Rongta RPP02N printers displayed side-by-side in Gray, Black, and White colors, showing the available aesthetic options.
The RPP02N is available in multiple color options to suit your preference.
Setup
1. Charging the Battery
Before first use, fully charge the printer's battery. Connect the power adapter to the printer's charging port and plug it into a power outlet. The charging indicator light will show the charging status.
2. Loading Thermal Paper
- Open the paper compartment cover by sliding the latch or pressing the release button.
- Insert the thermal paper roll into the compartment, ensuring the printing side of the paper faces the thermal print head. The paper should feed smoothly from the bottom of the roll.
- Pull a small length of paper out beyond the cutting edge.
- Close the paper compartment cover firmly until it clicks into place.
3. Connecting the Printer
Bluetooth Connection (Android/Windows)
- Ensure the printer is powered on.
- On your Android device or Windows computer, go to Bluetooth settings and enable Bluetooth.
- Search for available devices. The printer should appear as "RPP02N" or similar.
- Select the printer to pair. If prompted for a PIN, enter "0000" or "1234".
- Once paired, you can select the printer in your POS application or printing software.
Note: This printer does NOT support iOS / iPad / iPhone / Square / Mac / iZettle / Uber Eats / Grubhub / Gloriafood / Doordash / Clover / Open Table / MobiPOS Lite / Intuit Gopayment / Shopify / FileMake Go / Sum up / Credit Card Reader.
USB Connection (Windows)
- Connect the printer to your Windows computer using the provided USB cable.
- Insert the driver CD into your computer's CD-ROM drive.
- Follow the on-screen instructions to install the printer drivers. If you do not have a CD drive, drivers may be available for download from the manufacturer's website.
- After installation, the printer should be recognized by your system and ready for use.
Operating Instructions
Basic Printing
Once the printer is connected via Bluetooth or USB and drivers are installed (for Windows), you can initiate printing from your compatible application. Ensure the printer is powered on and has sufficient paper and battery charge.
Adjusting Font Size
The printer allows for quick adjustment of font size:
- Maximum Size: Long press the power button while the printer is on. Release the button when you hear two beeps.
- Medium Size: Long press the power button while the printer is on. Release the button when you hear three beeps.
- Small Size: Long press the power button while the printer is on. Release the button when you hear four beeps.
Compatible Software
The Rongta RPP02N supports ESC/POS print commands and is compatible with various POS software applications, including but not limited to:
- Loyverse (Retail/Clothing/logo print)
- iREAP (Retail/Inventory)
- CasierStock (Shopping/Inventory Management)
- Kyte (Mobile Sales)
- Pozool (Restaurant/Coffee Shop)
- Cashsale POS (Restaurant)
- ExpressExpense (Express billing receipt)
- TabShop
- O3POS
- Kasse
Maintenance
Cleaning the Printer
- Ensure the printer is turned off and unplugged before cleaning.
- Use a soft, lint-free cloth slightly dampened with water or isopropyl alcohol to clean the exterior of the printer.
- To clean the thermal print head, use a cotton swab lightly dampened with isopropyl alcohol. Gently wipe the print head surface. Allow it to dry completely before closing the cover and powering on.
- Regularly remove any paper dust or debris from the paper path.
Battery Care
- Avoid fully discharging the battery frequently.
- If storing the printer for an extended period, charge the battery to about 50% and store it in a cool, dry place. Recharge every 3-6 months to prevent deep discharge.
- Use only the provided charger to prevent battery damage.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Printer does not power on. | Low battery or power adapter issue. | Charge the battery. Ensure the power adapter is correctly connected and functioning. |
| No print output. | No paper, paper loaded incorrectly, or connection issue. | Check paper roll and ensure it's loaded correctly. Verify Bluetooth/USB connection. Check printer status lights. |
| Poor print quality. | Dirty print head or low battery. | Clean the thermal print head as described in the Maintenance section. Ensure battery is sufficiently charged. |
| Cannot connect via Bluetooth. | Printer not in pairing mode, incorrect PIN, or incompatible device. | Ensure printer is discoverable. Re-enter PIN (0000 or 1234). Confirm your device (e.g., iOS) is supported. |
| Printer not recognized by computer. | Missing or incorrect drivers. | Install the correct drivers from the provided CD or manufacturer's website. Try a different USB port. |
Specifications
| Model Name | RPP02N |
| Print Method | Direct Thermal Printing |
| Printing Speed | 80mm/s |
| Resolution | 203dpi |
| Printing Width | 48mm |
| Paper Width | 58mm |
| Connectivity | Bluetooth, USB |
| Emulation | ESC/POS |
| Compatible OS | Android, Windows |
| Battery | 2000mAh rechargeable lithium-ion |
| Continuous Working Time | 3-4 hours |
| Standby Time | 7 days |
| Dimensions (L*W*H) | 103 x 75 x 46 mm |
| Weight | 240g |
| Color | Black/Gray/White |
Warranty and Support
Rongta products are manufactured to high quality standards. For warranty information, technical support, or service inquiries, please refer to the warranty card included in your package or visit the official Rongta website. Please have your product model number (RPP02N) and purchase details ready when contacting support.
For a better life, ensure you follow all instructions and maintenance guidelines provided in this manual.
This manual is subject to change without prior notice.
