Introduction
The GE Profile Opal 2.0 Nugget Ice Maker is designed to provide chewable, crunchy nugget ice quickly and efficiently. This manual provides essential information for the safe and effective operation, maintenance, and troubleshooting of your ice maker.
The Opal 2.0 produces approximately 1.6 pounds of fresh ice per hour, with a total capacity of 3 pounds in its ice bin. It features a 0.75-gallon side tank for extended operation and smart connectivity via Wi-Fi for convenient control and monitoring.
Safety Information
Please read all safety instructions before operating the appliance to reduce the risk of fire, electric shock, or injury.
- Always plug the ice maker into a grounded electrical outlet.
- Do not immerse the appliance, cord, or plug in water or other liquids.
- Supervise children when the appliance is in use.
- Unplug the ice maker before cleaning or when not in use for extended periods.
- Ensure proper ventilation around the unit. Maintain a minimum of 3 inches of clearance around the side and back walls.
- Use only potable water in the ice maker.
- This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Setup
Unboxing and Placement
Carefully remove all packaging materials. Place the ice maker on a flat, stable surface away from direct sunlight and heat sources. Ensure adequate clearance for ventilation.

Image: GE Profile Opal 2.0 Ice Maker with dimensions labeled. The unit measures 17.5 inches deep, 13.43 inches wide, and 16.5 inches high.
Water Tank Installation
The Opal 2.0 comes with a side tank to increase water capacity and reduce refill frequency.
- Ensure the main unit's water reservoir is empty.
- Fill the side tank with potable water.
- Attach the side tank to the main unit, ensuring the connection is secure and the tubes lie flat to allow proper water flow.

Image: GE Profile Opal 2.0 Ice Maker showing the attached side tank, highlighting its role in providing extra water for more ice and fewer refills.

Image: A person filling the included side tank of the GE Profile Opal 2.0 Ice Maker from a kitchen faucet, demonstrating how to provide extra water to the ice maker.
Operating Instructions
Making Ice
Once the unit is filled with water and plugged in, press the Power button to begin ice production. The unit will start producing nugget ice within 10 minutes.

Image: GE Profile Opal 2.0 Ice Maker with ice visible in the bin, indicating fresh ice production in 10 minutes.
Ice Storage
The ice bin can hold up to 3 pounds of nugget ice. Use the included scoop to retrieve ice.

Image: A hand opening the ice bin of the GE Profile Opal 2.0 Ice Maker, with text indicating it holds 3 lbs of ice.
SmartHQ App and Wi-Fi Connectivity
The GE Profile Opal 2.0 features built-in Wi-Fi, allowing you to connect it to the SmartHQ app for remote control and monitoring.
- Download the SmartHQ app from your device's app store.
- Follow the in-app instructions to pair your ice maker.
- Use the app to monitor device status, schedule ice production, and receive software updates.

Image: A hand holding a smartphone displaying the SmartHQ app interface, showing a schedule for ice production, demonstrating the built-in Wi-Fi and voice control features.
Normal Operating Sounds
The ice maker will produce various sounds during operation, similar to a refrigerator ice maker. These are normal and indicate the unit is functioning correctly.

Image: A diagram showing the GE Profile Opal Nugget Ice Maker with sound waves emanating from it, indicating normal operating sounds similar to a refrigerator ice maker.
Maintenance
Regular cleaning and descaling are crucial for optimal performance and ice quality.
Cleaning
Clean the ice maker at least once per week. This includes wiping down the exterior, interior, and ice bin.

Image: A hand wiping the top surface of the GE Profile Opal Ice Maker with a blue cloth, reminding users to clean weekly and descale every 2-3 weeks for best results.
Descaling
Descale your Opal ice maker monthly, or more frequently (every 2-3 weeks) if you live in an area with hard water. Hard water can significantly impact the ice maker's performance.

Image: A map of the United States indicating areas with hard water (pink) and moderately hard water (blue), with a legend explaining descaling frequency based on water hardness.
To descale, follow the detailed procedure outlined in the full Use and Care manual (page 9). This typically involves using a descaling solution or a mixture of water and vinegar, running it through the cleaning cycle, and then flushing the system.
Water filters (P4INKFILTR) and cleaning kits (P4INKCLEAN) are sold separately and recommended for maintaining optimal performance and ice taste.
Troubleshooting
Refer to this section for common issues and their solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Unit alerts to add water when reservoir is full (blue light ring switching). | Inadequate water flow or air in water lines. | Follow descaling procedure (manual page 9). For air in lines, remove water filter, press finger at reservoir outlet 4 times in a rapid plunger-like movement to force water into lines. |
| Low ice quantity or unit continuously enters defrost (white light ring slowly falling). | Inadequate cooling or improper spacing around the unit. | With the unit off, use a vacuum to clean the vent on the left side to remove dust/debris. Ensure a minimum of 3 inches of clearance around the sides and back for proper air circulation. |
| Hard water stains in reservoir/back wall/ice bin. | Mineral buildup from hard water. | Perform the descaling procedure (manual page 9). Regular descaling is essential. |
Specifications
| Feature | Detail |
|---|---|
| Brand | Profile |
| Model Name | XPIO13SCSS |
| Product Dimensions | 17.5"D x 13.43"W x 16.5"H |
| Ice Production Capacity | 38 lbs in 24 hours (approx. 1.6 lbs/hour) |
| Ice Bin Capacity | 3 lbs |
| Water Tank Capacity | 0.75 Gallon (Side Tank) |
| Connectivity | Built-in WiFi & Smart Connected (SmartHQ App, Alexa, Google) |
| Wattage | 360 watts |
| Voltage | 120 Volts |
| Material | Stainless Steel |
| Included Components | Ice Maker, Drip Tray, Ice Scoop, Side Tank |
Warranty and Support
For warranty information and product support, please refer to the official GE Profile website or contact their customer service. The product typically comes with a limited warranty covering defects in materials and workmanship.
You can also find additional resources, FAQs, and purchase accessories like water filters and cleaning solutions on the GE Profile Brand Store.
For detailed instructions on specific procedures, such as descaling, please consult the comprehensive User Manual (PDF) available for download from the product's support page or via this direct link: User Manual (PDF).





