hansgrohe AddStoris Double Bath Towel Rail

Introduction

Thank you for choosing the hansgrohe AddStoris Double Bath Towel Rail. This manual provides essential information for the safe and correct installation, operation, and maintenance of your new towel rail. Please read these instructions carefully before beginning installation and retain them for future reference.

Safety Information:

• Always ensure the mounting surface is suitable and can support the weight of the towel rail and towels.
• Use appropriate tools and wear safety glasses during installation.
• If you are unsure about any step, consult a qualified professional.

Package Contents

Verify that all components are present before beginning installation:

• Double Bath Towel Holder
• Mounting Material (screws, anchors)
• Assembly Instructions (this document)

Image: The hansgrohe AddStoris Double Bath Towel Rail, showcasing its design and finish.

Setup and Installation

The hansgrohe AddStoris Double Bath Towel Rail is designed for wall mounting. Follow these steps for secure installation:

1. Prepare Tools: Gather necessary tools including a drill, drill bits suitable for your wall type, a pencil, a measuring tape, and a level.
2. Choose Location: Select a suitable location on your bathroom wall. Ensure there are no hidden pipes or electrical wires behind the drilling points.
3. Mark Drilling Points: Position the towel rail against the wall at the desired height and use a level to ensure it is straight. Mark the four drilling points. The drilling distance on both sides is approximately 0.9 inches (2.3 cm) from the edge of the mounting plate. The overall width of the towel rail is approximately 25.51 inches (64.8 cm).
4. Drill Holes: Drill holes at the marked points. The size of the drill bit should match the provided wall anchors.
5. Insert Anchors: Insert the appropriate wall anchors into the drilled holes. For drywall installations, it is recommended to use heavy-duty sheetrock anchors that expand behind the wall, especially if a stud cannot be located for at least one side. The included anchors are primarily designed for masonry walls and may not provide sufficient stability in drywall without additional support.
6. Mount Towel Rail: Align the towel rail's mounting plates with the drilled holes and secure it to the wall using the provided screws. Tighten the screws firmly but do not overtighten.
7. Conceal Screws: The design features concealed screw fittings for a clean aesthetic. Ensure the cover plates are securely attached to hide the mounting hardware.

Image: Dimensional drawing showing key measurements for installation.

Image: Detail of the concealed screw fitting, ensuring a sleek appearance after installation.

Operating Instructions

Once securely installed, the hansgrohe AddStoris Double Bath Towel Rail is ready for use. Simply hang your towels over the two parallel bars. The double design allows for ample space to dry multiple towels efficiently.

Maintenance

To maintain the appearance and longevity of your hansgrohe AddStoris Double Bath Towel Rail, follow these cleaning guidelines:

• Clean the surface regularly with a soft, damp cloth.
• Use only mild soap and water. Avoid abrasive cleaners, scouring pads, or harsh chemicals, as these can damage the brushed black chrome finish.
• Rinse thoroughly with clean water and dry with a soft cloth to prevent water spots.

Image: The hansgrohe AddStoris range is available in multiple finishes, including the Brushed Black Chrome of this model.

Troubleshooting

If you encounter issues with your towel rail, consider the following:

• Loose Mounting: If the towel rail feels loose, check the mounting screws. Retighten them if necessary. If installed in drywall, ensure appropriate heavy-duty anchors were used, as standard anchors may not provide sufficient support for the weight and leverage of the towel rail.
• Surface Damage: Avoid using harsh cleaning agents or abrasive materials, which can cause scratches or discoloration. Refer to the Maintenance section for proper cleaning.
• Missing Parts: If any parts were missing upon unboxing, contact hansgrohe customer support immediately.

Specifications

Warranty and Support

hansgrohe products are manufactured to high-quality standards and come with a manufacturer's warranty. For specific warranty details, claims, or technical support, please refer to the warranty card included with your product or visit the official hansgrohe website. Please have your model number (41743340) and proof of purchase ready when contacting support.