EPOS Adapt 260 Dual-Sided Wireless Headset User Manual

1. Introduction

The EPOS Adapt 260 is a dual-sided Bluetooth headset designed for flexible connectivity and high-quality audio in dynamic work environments. This headset is UC optimized and Microsoft Teams certified, ensuring seamless integration with various communication platforms. It offers portability and comfort for extended use.

Image 1.1: Front view of the EPOS Adapt 260 Dual-Sided Wireless Headset.

2. Package Contents

Verify that all items are present in the package:

• EPOS Adapt 260 Headset
• USB-A Dongle (BTD 800)
• USB Charging Cable (USB-C connector)
• Quick Guide
• Safety Guide
• Carry Pouch
• Compliance Sheet

Image 2.1: Overview of the EPOS Adapt 260 package contents.

3. Setup

3.1. Connecting via USB-A Dongle

1. Insert the USB-A dongle (BTD 800) into an available USB-A port on your computer.
2. The dongle's LED indicator will flash blue.
3. Power on your EPOS Adapt 260 headset by pressing and holding the power button until you hear an audible confirmation.
4. The headset and dongle will automatically pair. The dongle's LED will turn solid blue, and the headset's LED will indicate a connected status.
5. Ensure the EPOS Adapt 260 is selected as the audio input and output device in your computer's sound settings.

3.2. Connecting via Bluetooth (without dongle)

1. Ensure the headset is powered off.
2. Press and hold the power button for approximately 5 seconds until the LED flashes red and blue alternately, indicating pairing mode.
3. On your device (e.g., smartphone, tablet), enable Bluetooth and search for new devices.
4. Select "EPOS Adapt 260" from the list of available devices.
5. Once connected, the headset's LED will turn solid blue.

4. Operating Instructions

Image 4.1: Key features and controls of the EPOS Adapt 260 headset.

4.1. Power On/Off

• To Power On: Press and hold the power button for approximately 2 seconds until the LED illuminates and you hear an audible prompt.
• To Power Off: Press and hold the power button for approximately 3 seconds until the LED turns off and you hear an audible prompt.

4.2. Volume Control

• Increase Volume: Press the volume up button (+).
• Decrease Volume: Press the volume down button (-).

4.3. Call Management

• Answer/End Call: Press the multi-function button once.
• Reject Call: Press and hold the multi-function button for 2 seconds.

4.4. Microphone Mute

• Mute/Unmute Microphone: Press the mute button on the microphone boom. An audible prompt will confirm the mute status.

4.5. Charging

• Connect the supplied USB charging cable to the USB-C port on the headset and to a USB power source.
• The LED indicator will show charging status (e.g., red for charging, green for fully charged).
• A full charge takes approximately 3.5 hours.
• The headset provides up to 27 hours of battery life on a single charge.

5. Maintenance

5.1. Cleaning

• Wipe the headset surfaces with a soft, dry, lint-free cloth.
• For ear pads, use a slightly damp cloth with mild soap if necessary, then dry thoroughly.
• Avoid using harsh chemicals, solvents, or abrasive materials.

5.2. Storage

• When not in use, store the headset in the provided carry pouch to protect it from dust and damage.
• Store in a cool, dry place, away from direct sunlight and extreme temperatures.

6. Troubleshooting

• No Sound/Microphone Not Working:
  Ensure the headset is powered on and properly connected (either via dongle or Bluetooth). Check your computer's sound settings to confirm the EPOS Adapt 260 is selected as the default input/output device. Verify the microphone is not muted.
• Connection Issues (Dongle):
  If the dongle connection is unstable, try unplugging and re-inserting the USB-A dongle. Ensure the headset is within range (up to 10 meters). Restarting your computer or the headset may resolve temporary issues.
• Bluetooth Pairing Failure:
  Ensure the headset is in pairing mode (flashing red and blue LED). Turn off and on your device's Bluetooth. If issues persist, try deleting the headset from your device's Bluetooth list and re-pairing.
• Headset Powers Off Unexpectedly:
  Check the battery level. If the headset is not in use for an extended period, it may enter an auto power-off state to conserve battery.
• Poor Audio Quality:
  Ensure there are no obstructions between the headset and the connected device. Move closer to the device if experiencing interference. Check for other active Bluetooth devices that might cause interference.

7. Specifications

8. Warranty and Support

For warranty information and technical support, please refer to the official EPOS website or contact EPOS customer service directly. The product is typically covered by a manufacturer's warranty against defects in materials and workmanship. Please retain your proof of purchase for warranty claims.

Additional resources, including the full User Guide (PDF) and Safety Information (PDF), can be found on the product support page on the EPOS website.