Introduction
This manual provides comprehensive instructions for the PHOINIKAS Q5S Wireless Gaming Headset. It covers setup, operation, maintenance, and troubleshooting to ensure optimal performance and longevity of your device. The Q5S headset offers a versatile gaming experience with 2.4GHz wireless connectivity and a 3.5mm wired mode, featuring 7.1 stereo sound and a detachable noise-canceling microphone.

An overview of the PHOINIKAS Q5S wireless gaming headset, showcasing its design, detachable microphone, and the included 2.4GHz USB dongle.
Package Contents
Please verify that all items are present in the package:
- PHOINIKAS Q5S Wireless Gaming Headset
- 2.4GHz USB Wireless Transmitter
- Detachable Omnidirectional Microphone
- 3.5mm Audio Cable
- USB-C Charging Cable
- User Manual (this document)
Product Overview and Controls
Familiarize yourself with the headset's components and control functions.

A visual guide to the control buttons and ports on the PHOINIKAS Q5S headset.
- Power / Pairing Mode Button: Press and hold to power on/off. Short press to enter pairing mode.
- 7.1 Sound Button: Toggle 7.1 virtual surround sound on/off.
- Light On/Off Button: Control headset LED lighting.
- Mic On/Off Button: Mute or unmute the microphone.
- Volume Adjustment Wheel: Rotate to increase or decrease audio volume.
- 3.5mm Wired Interface: For wired audio connection.
- External Microphone Interface: Port for attaching the detachable microphone.
- Type-C Charging Port: For charging the headset battery.
Setup
1. Wireless Connection (2.4GHz USB Dongle)
The 2.4GHz wireless mode provides a low-latency connection for compatible devices.

A detailed view of the 2.4GHz USB dongle, which provides a stable wireless connection with less than 25ms latency.
- Ensure Headset is Charged: Before first use, fully charge the headset using the provided USB-C cable.
- Remove 3.5mm Cable: For wireless operation, ensure the 3.5mm audio cable is disconnected from the headset.
- Insert USB Transmitter: Plug the 2.4GHz USB wireless transmitter into an available USB port on your PC, PS4, PS5, or Nintendo Switch console.
- Power On Headset: Press and hold the Power button on the headset until the indicator light illuminates. The headset will automatically attempt to pair with the USB transmitter.
- Pairing Confirmation: A solid indicator light on both the headset and transmitter confirms a successful connection.
Note: When using with Nintendo Switch in wireless mode, audio will function, but the microphone is not supported.
2. Wired Connection (3.5mm Audio Cable)
For devices that do not support 2.4GHz wireless or for a direct audio connection.
- Connect 3.5mm Cable: Plug one end of the 3.5mm audio cable into the 3.5mm Wired Interface on the headset and the other end into the audio jack of your device (e.g., Xbox controller, PC, mobile phone).
- Power Off Headset (Optional): The headset can be used in wired mode even when powered off, conserving battery.
Operating Instructions
Power On/Off
- To Power On: Press and hold the Power button for approximately 3 seconds until the indicator light turns on.
- To Power Off: Press and hold the Power button for approximately 3 seconds until the indicator light turns off.
7.1 Stereo Sound
Activate the 7.1 virtual surround sound for an immersive audio experience.

This image emphasizes the headset's advanced audio technology, featuring 7.1 stereo sound and 40mm drivers for immersive 3D surround sound.
- Activate 7.1 Sound: Short press the 7.1 Sound button to enable or disable the 7.1 virtual surround sound feature.
Microphone Usage
The headset features a detachable omnidirectional microphone with noise-canceling capabilities.

The image showcases the flexible, detachable omnidirectional microphone, designed with high-end noise-canceling features for clear voice communication during gameplay.
- Attach Microphone: Insert the microphone into the External Microphone Interface until it clicks into place.
- Adjust Microphone: Bend the flexible microphone arm to position it optimally for your voice.
- Mute/Unmute: Press the Mic On/Off button to toggle microphone mute.
Note: The microphone function is not available when the headset is connected wirelessly to a Nintendo Switch.
Volume Adjustment
- Rotate the Volume Adjustment Wheel up to increase volume and down to decrease volume.
Charging
The headset is equipped with a 1200mAh battery for extended use.

The headset is shown with an indication of its 1200mAh battery capacity, providing up to 40 hours of usage on a single charge, with fast USB-C charging.
- Connect Charger: Use the provided USB-C charging cable to connect the headset's Type-C Charging Port to a USB power source.
- Charging Indicator: The headset's LED indicator will show charging status (e.g., red for charging, off or blue for fully charged, depending on model specifics).
- Charging Time: A full charge typically takes 2.5-3 hours.
- Battery Life: A full charge provides up to 40 hours of usage, though actual battery life may vary based on volume levels and LED lighting usage.
Compatibility
The PHOINIKAS Q5S headset offers broad compatibility across various gaming platforms.

This image illustrates the headset's dual connection modes (2.4GHz wireless and 3.5mm wired) and its compatibility with platforms like PS4, PS5, PC, Switch, and other 3.5mm interface devices. It also highlights incompatibilities.
- 2.4GHz Wireless Mode: Compatible with PC, PS4, PS5, and Nintendo Switch (audio only).
- 3.5mm Wired Mode: Compatible with any device featuring a 3.5mm audio jack, including Xbox Series controllers, PC, mobile phones, and tablets.
Important Compatibility Notes:
- The headset is NOT compatible with Xbox consoles in wireless mode.
- The microphone function is NOT compatible when connected wirelessly to a Nintendo Switch.
- Bluetooth connectivity is NOT supported by this headset.
Maintenance
Proper care ensures the longevity and performance of your headset.

This image highlights the ergonomic design of the headset, featuring breathable ear cups made from high-protein material for comfort during extended use and effective noise isolation.
- Cleaning: Use a soft, dry cloth to wipe the headset. For ear cups, a slightly damp cloth can be used, but ensure no moisture enters the speaker grilles. Do not use harsh chemicals or abrasive cleaners.
- Storage: Store the headset in a cool, dry place away from direct sunlight and extreme temperatures. Avoid placing heavy objects on the headset.
- Cable Care: Avoid sharp bends or excessive pulling on the cables to prevent damage.
- Battery Care: For optimal battery life, avoid fully discharging the headset frequently. Charge it regularly, even if not in use for extended periods.
Troubleshooting
If you encounter issues with your headset, refer to the following common problems and solutions:
- No Sound in Wireless Mode:
- Ensure the headset is powered on and fully charged.
- Verify the 2.4GHz USB transmitter is securely plugged into the device.
- Confirm the headset is successfully paired with the transmitter (solid indicator light).
- Check the volume levels on both the headset and the connected device.
- Ensure the 3.5mm audio cable is disconnected from the headset when using wireless mode.
- Microphone Not Working:
- Ensure the microphone is securely attached to the headset.
- Check that the microphone is not muted (Mic On/Off button).
- Verify microphone settings on your connected device (e.g., PC sound settings, console audio input).
- Remember the microphone is not supported in wireless mode with Nintendo Switch.
- Headset Not Pairing:
- Ensure both the headset and USB transmitter are powered on.
- Try restarting both the headset and the connected device.
- Ensure no other wireless devices are causing interference.
- Short Battery Life:
- Ensure the headset is fully charged (2.5-3 hours).
- Reduce volume levels and turn off LED lighting to conserve battery.
- Battery performance may degrade over time with extensive use.
Specifications
Key technical specifications for the PHOINIKAS Q5S Wireless Gaming Headset:
| Feature | Specification |
|---|---|
| Model | Q5S |
| Connectivity | 2.4GHz Wireless, 3.5mm Wired |
| Audio Drivers | 40mm Dynamic Drivers |
| Sound Features | 7.1 Stereo Sound, 3D Surround |
| Wireless Latency | Less than 25ms |
| Microphone | Detachable Omnidirectional, Noise-Canceling |
| Battery Capacity | 1200mAh |
| Battery Life | Up to 40 hours (varies with usage) |
| Charging Time | Approximately 2.5-3 hours |
| Charging Port | USB-C |
| Weight | 12.3 ounces (approx. 348g) |
| Ear Placement | Over-Ear |
| Material | Plastic, High-Protein Earmuffs |
Warranty and Support
PHOINIKAS products are designed for reliability and performance. For warranty information, technical support, or any inquiries regarding your Q5S Wireless Gaming Headset, please refer to the contact details provided on the product packaging or the official PHOINIKAS website. Keep your purchase receipt as proof of purchase for warranty claims.