1. Introduction
This manual provides instructions for the CANYON TWS-5 Bluetooth Headset. Please read this manual carefully before using the device to ensure proper operation and to maximize its lifespan. This headset offers a wireless audio experience with stable connectivity and comfortable wear.
2. What's in the Box
Upon opening the product packaging, please verify that all the following items are included:
- CANYON TWS-5 Bluetooth Headset (Left and Right Earbuds)
- Charging Station (Charging Case)
- USB Type-C Charging Cable
- Ear Cushions (Multiple Sizes)
- User Manual (This document)
Image: The retail packaging for the CANYON TWS-5 Bluetooth Headset, showing the white charging case and one white earbud.
3. Setup
3.1 Initial Charging
Before first use, fully charge the headset and charging case. Connect the provided USB Type-C cable to the charging case and a compatible USB power source. The charging case takes approximately 2 hours to fully charge.
Image: A closed white charging case for the CANYON TWS-5 headset, with the brand logo visible.
3.2 Pairing with a Device
- Ensure the earbuds are in the charging case and the case is charged.
- Open the charging case. The earbuds will automatically enter pairing mode.
- On your mobile phone, tablet, or laptop, navigate to the Bluetooth settings.
- Search for available devices and select "CANYON TWS-5" from the list.
- Once connected, a confirmation sound or indicator will be present. The headset utilizes Bluetooth 5.3 for stable and energy-efficient pairing.
Image: An open white charging case revealing two white CANYON TWS-5 earbuds nestled inside.
3.3 Fitting the Earbuds
The CANYON TWS-5 comes with multiple sizes of silicone ear cushions. Select the size that provides a secure and comfortable fit for optimal sound quality and stability during use.
Image: One white CANYON TWS-5 earbud is shown outside its open charging case, highlighting its design.
4. Operating Instructions
4.1 Power On/Off
- Power On: The earbuds power on automatically when removed from the charging case.
- Power Off: Place the earbuds back into the charging case to power them off and begin charging.
4.2 Touch Controls
The CANYON TWS-5 features touch controls for various functions:
- Play/Pause: Single tap on either earbud.
- Next Track: Double tap on the right earbud.
- Previous Track: Double tap on the left earbud.
- Answer/End Call: Single tap on either earbud during an incoming call.
- Reject Call: Press and hold on either earbud during an incoming call.
- Activate Voice Assistant: Triple tap on either earbud.
4.3 TWS Functionality (True Wireless Stereo)
The TWS-5 supports True Wireless Stereo, allowing both earbuds to function together for a stereo sound experience. They automatically pair with each other when removed from the charging case.
4.4 Battery Life
The earbuds provide up to 7.5 hours of playtime on a single charge. The charging case extends the total operating time to approximately 37.5 hours.
5. Maintenance
5.1 Cleaning
- Regularly clean the earbuds and charging case with a soft, dry, lint-free cloth.
- Remove ear cushions and clean them separately with mild soap and water if necessary, ensuring they are completely dry before reattaching.
- Avoid using abrasive cleaners, solvents, or aerosol sprays.
5.2 Storage
When not in use, store the earbuds in their charging case to protect them and keep them charged. Store the device in a cool, dry place away from direct sunlight and extreme temperatures.
5.3 Water Resistance
The headset is water resistant. However, it is not waterproof. Avoid submerging the earbuds in water or exposing them to heavy rain. Dry them thoroughly if they get wet.
6. Specifications
| Feature | Detail |
|---|---|
| Model Name | TWS-5 |
| Model Number | CNE-CBTHS3W |
| Brand | CANYON |
| Connectivity Technology | Wireless (Bluetooth 5.3) |
| Wireless Communication | Bluetooth |
| Ear Placement | In Ear |
| Form Factor | In Ear |
| Control Method | Touch, Voice Control |
| Playtime (Earbuds) | Up to 7.5 hours |
| Total Playtime (with Charging Case) | Up to 37.5 hours |
| Charging Time (Case) | Approximately 2 hours |
| Charging Port | USB Type-C |
| Frequency Range | 20 Hz - 20,000 Hz |
| Material | Silicone |
| Water Resistance Level | Water Resistant |
| Item Weight | 46 g |
| Product Dimensions | 4.3 x 2.2 x 6.2 cm (Charging Case) |
| Compatible Devices | Mobile Phones, Tablets, Laptops |
7. Troubleshooting
| Problem | Possible Solution |
|---|---|
| Earbuds not pairing with device. |
|
| Only one earbud is working. |
|
| Poor sound quality. |
|
| Charging case not charging. |
|
8. Warranty and Support
For warranty information and technical support, please refer to the official CANYON website or contact their customer service directly. Keep your proof of purchase for warranty claims.
Official CANYON Website: canyon.eu







