Protectli Vault 6 Port Firewall Micro Appliance User Manual

1. Introduction

The Protectli Vault is a compact, fanless, and silent micro appliance designed for network security applications such as firewalls, routers, and mini PCs. This manual provides essential information for setting up, operating, and maintaining your Protectli Vault.

Key features include:

• Intel Dual Core Celeron 3867U CPU with AES-NI hardware support.
• Six Intel Gigabit Ethernet NIC ports for versatile network configurations.
• 16GB RAM and 240GB SSD for robust performance.
• Fanless design ensures silent operation.
• Compatibility with popular open-source software solutions like pfSense CE, untangle, OPNsense, and others.

2. Product Overview

Figure 2.1: Front and rear view of the Protectli Vault 6 Port Firewall Micro Appliance.

Figure 2.2: Front panel of the Protectli Vault, showing the DC 12V power input, six Gigabit Ethernet ports (WAN, LAN, OPT1-OPT4), and status indicators.

Figure 2.3: Rear panel of the Protectli Vault, featuring the power button, HDMI port, four USB 3.0 ports, and a COM port.

Figure 2.4: Dimensions of the Protectli Vault, approximately 5 x 6.13 x 2.19 inches (126.5 x 155 x 52.5 mm).

Figure 2.5: Included accessories: power adapter, power cord, SATA cable, mounting bracket, and screws.

3. Setup Guide

Follow these steps to set up your Protectli Vault:

1. Unpacking: Carefully remove the Protectli Vault and all accessories from the packaging. Verify that all components listed in Figure 2.5 are present.
2. Power Connection: Connect the provided power adapter to the DC 12V input port on the front panel of the Vault (refer to Figure 2.2). Plug the power cord into a suitable electrical outlet.
3. Network Connections:
   • Identify the WAN (Wide Area Network) port, typically used for your internet connection. Connect your modem or upstream router to this port using an Ethernet cable.
   • Connect your internal network devices (e.g., switch, computer) to the LAN (Local Area Network) port or any of the OPT1-OPT4 ports as required by your network configuration.
4. Initial Configuration Access:
   • For initial setup and operating system installation, connect a monitor to the HDMI port and a keyboard/mouse to the USB 3.0 ports on the rear panel (refer to Figure 2.3).
   • Alternatively, for headless setup, connect a serial console cable to the COM port and use a terminal emulator on another computer.
5. Power On: Press the power button located on the rear panel to turn on the device.
6. Operating System Installation: The Protectli Vault does not come with a pre-installed operating system. You will need to install your preferred firewall or networking OS (e.g., pfSense CE, OPNsense, untangle) from a USB drive or network source. Refer to the specific OS documentation for installation instructions.

4. Operating Instructions

Once the operating system is installed and configured, the Protectli Vault will function according to the software's capabilities. Here are general operating guidelines:

• Power On/Off: Use the power button on the rear panel for normal power cycles. For a clean shutdown, always use the operating system's shutdown function before pressing the power button.
• Status Indicators: Observe the LED indicators on the front panel for network activity and system status. Consult your installed OS documentation for specific LED behavior.
• Network Configuration: All network configurations, including IP addresses, firewall rules, and routing, are managed through the installed operating system's interface. Access this interface via a web browser from a connected computer or directly via the console.
• Software Updates: Regularly update your chosen operating system and any installed packages to ensure optimal performance, security, and access to the latest features.

5. Maintenance

Proper maintenance ensures the longevity and reliable operation of your Protectli Vault:

• Cleaning: Keep the device free from dust. Use a soft, dry cloth to wipe the exterior. Avoid using liquid cleaners directly on the device. Due to its fanless design, internal dust accumulation is minimized, but ensure ventilation fins are clear.
• Ventilation: Although fanless, the Vault relies on its heatsink chassis for heat dissipation. Ensure adequate airflow around the device. Do not block the ventilation fins.
• Environmental Conditions: Operate the device within recommended temperature and humidity ranges. Avoid extreme temperatures, direct sunlight, and high humidity.
• Firmware Updates: Periodically check the Protectli website for BIOS/firmware updates. Follow manufacturer instructions carefully when performing firmware updates.

6. Troubleshooting

If you encounter issues with your Protectli Vault, consider the following troubleshooting steps:

• No Power:
  • Verify the power adapter is securely connected to both the Vault and a working electrical outlet.
  • Test the outlet with another device.
  • Ensure the power button has been pressed.
• No Network Connectivity:
  • Check that Ethernet cables are securely connected to the correct ports (WAN, LAN, OPT).
  • Observe the link/activity LEDs on the Ethernet ports. If they are off, check the cable or the connected device.
  • Verify network configuration within your installed operating system.
  • Restart the Vault and connected network devices.
• System Not Booting/Display Issues:
  • Ensure a monitor is properly connected to the HDMI port and is powered on.
  • If using a serial console, verify the cable connection and terminal emulator settings (baud rate, data bits, parity, stop bits).
  • If the device powers on but does not display, try reseating RAM modules if you have opened the chassis (refer to advanced guides on the Protectli website).
• Software-Related Issues:
  • Most issues related to network functionality (e.g., routing, firewall rules, VPN) are software-dependent. Consult the documentation for your specific operating system.
  • Consider reinstalling the operating system if software corruption is suspected.

For further assistance, refer to the Support section.

7. Specifications

8. Warranty and Support

8.1. Warranty Information

Protectli products typically come with a manufacturer's warranty. For specific warranty terms and duration, please refer to the documentation included with your purchase or visit the official Protectli website. This product includes a 30-day money-back guarantee.

8.2. Customer Support

Protectli offers dedicated US-based customer support to assist with any issues or questions you may have. They also provide an extensive and updated Knowledge Base website with detailed articles for installation and configuration.

• Online Resources: Visit the official Protectli website for comprehensive documentation, FAQs, and support articles.
• Contact Support: For direct assistance, refer to the contact information provided on the Protectli website.

You can find more information and resources by visiting the Protectli Store on Amazon.