SYNCO G2(A2) Pro

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SYNCO G2(A2) Pro 2.4G Dual Wireless Lavalier Microphone User Manual

Model: G2(A2) Pro | Brand: SYNCO

Introduction

The SYNCO G2(A2) Pro is a 2.4G dual wireless lavalier microphone system designed for high-quality audio recording. It features stable signal transmission up to 150m (492ft) Line-of-Sight (LOS), low latency, and integrated DSP technology for instant audio optimization. This system is suitable for online lessons, vlogging, live streaming, YouTube content creation, and use with cameras, smartphones, and tablets. This manual provides detailed instructions for setup, operation, maintenance, and troubleshooting to ensure optimal performance.

What's in the Box

Upon unboxing your SYNCO G2(A2) Pro system, please verify that all the following components are included:

  • SYNCO G2(A2) Pro Wireless Microphone System (1 Receiver, 2 Transmitters)
  • Portable Charging Case
  • 3.5mm TRRS Cable for Smartphones
  • 3.5mm TRS Cable for Cameras
  • USB Type-C to Type-C Cable
  • USB Type-A to Type-C Adapter
  • External Lavalier Microphones (2)
  • Wind Muffs (2)
  • Magnets (2)
  • User Manual
SYNCO G2(A2) Pro Wireless Microphone System components laid out
Image: All components included in the SYNCO G2(A2) Pro package.
Diagram showing SYNCO G2(A2) Pro accessories including receiver, transmitters, cables, charging case, and wind muffs.
Image: Detailed view of the SYNCO G2(A2) Pro accessories.

Product Overview

The SYNCO G2(A2) Pro system consists of two transmitters (TX) and one receiver (RX), housed in a portable charging case. Each unit features a clear display and intuitive controls for ease of use.

SYNCO G2(A2) Pro wireless microphone system with two transmitters, one receiver, and charging case.
Image: The SYNCO G2(A2) Pro system, showcasing the transmitters, receiver, and charging case.
Open charging case with two SYNCO G2Pro TX transmitters and one G2Pro RX receiver inside.
Image: The SYNCO G2(A2) Pro charging case with units.

Setup

  1. Charging: Before first use, ensure all units (transmitters and receiver) are fully charged using the provided charging case and USB-C cable. The charging case provides up to 24 hours of continuous use.
  2. Power On: Press and hold the power button on both transmitters (TX) and the receiver (RX) until their screens illuminate. The units will automatically pair.
  3. Connecting to Recording Device:
    • For Smartphones (iPhone/iPad): Use the 3.5mm TRRS cable. For iPhones without a 3.5mm jack, an additional Lightning to 3.5mm adapter (not included) is required.
    • For Android/Tablets (USB-C): Use the USB Type-C to Type-C cable.
    • For Cameras/Camcorders: Use the 3.5mm TRS cable.
    • For Computers: Use the USB Type-C to Type-C cable. A USB-A adapter is included if your computer only has USB-A ports.
  4. Attaching Microphones: Connect the external lavalier microphones to the 3.5mm input jack on the transmitters. Secure the lavalier microphones to clothing using the clip, positioning them approximately 15-20 cm from the speaker's mouth for optimal sound capture. Use the included wind muffs for outdoor recording to reduce wind noise.
Diagram showing how to connect SYNCO G2(A2) Pro to iPhone/iPad, Android/Tablet, Camera/Camcorder, and Computer using various cables.
Image: Connection options for the SYNCO G2(A2) Pro with different devices.
Various cables and adapters included for SYNCO G2(A2) Pro connectivity: TRRS, TRS, Type-C to Type-C, Type-C to USB-A, and Lightning adapter.
Image: Multiple cables and adapters for broad device compatibility.

Operating Instructions

  1. Power On/Off: Press and hold the power button on each unit for 2 seconds to turn on or off.
  2. Mute Function: Briefly press the power/mute button on the transmitter (TX) to mute or unmute the microphone. The display will indicate the mute status.
  3. Volume Control: Use the '+' and '-' buttons on the receiver (RX) to adjust the output volume. The G2(A2) Pro offers 6 levels of gain control for precise audio optimization.
  4. Real-time Audio Monitoring: Connect headphones to the 3.5mm TRS jack on the receiver to monitor audio in real-time during recording.
  5. Noise Cancellation: The system features integrated DSP technology for instant audio optimization and noise reduction. Activate noise reduction as needed for clearer audio, especially in noisy environments.
  6. Operating Modes (Stereo/Mono/Safety Channel): The G2(A2) Pro offers Stereo, Mono, and Safety Channel modes. Select the appropriate mode on the receiver based on your recording needs. The safety channel records a secondary audio track at -6dB to prevent distortion from unexpected loud sounds.
  7. Transmission Range: The system provides stable and anti-interference signal transmission up to 150 meters (492 feet) in Line-of-Sight (LOS) conditions with a low latency of 12.5ms.
SYNCO G2(A2) Pro transmitters showing mute button and gain control levels.
Image: Mute function and gain control on the SYNCO G2(A2) Pro.
Audio waveform illustration showing a safety track recorded at -6dB to prevent distortion.
Image: Safety channel feature for distortion-free audio.
Four images demonstrating two-stage noise reduction in different environments (low and high noise).
Image: Two-stage noise reduction for clear audio.
Smartphone displaying an audio monitoring interface with a waveform, indicating real-time audio monitoring.
Image: Real-time audio monitoring feature.
Wireless microphone system showing a transmission range of 656 feet (200 meters) in an outdoor setting.
Image: Stable transmission range of up to 200 meters.

Maintenance

  • Charging: Always store the transmitters and receiver in the charging case when not in use to keep them charged. The charging case itself should be charged regularly using the provided USB-C cable. The system offers up to 24 hours of total battery life with the charging case.
  • Cleaning: Use a soft, dry cloth to clean the units. Avoid using liquids or abrasive cleaners. Ensure no moisture enters the ports.
  • Storage: Store the microphone system in a cool, dry place away from direct sunlight and extreme temperatures.
  • Battery Care: For long-term storage, charge the units to approximately 50% every three months to preserve battery health.
SYNCO G2(A2) Pro charging case with units inside, illustrating 24-hour battery life with the case and 8-hour TX working time.
Image: Charging case providing extended battery life.

Troubleshooting

ProblemPossible CauseSolution
No sound or low volume
  • Units not powered on.
  • Units not paired.
  • Volume too low on receiver or recording device.
  • Incorrect cable connection (TRRS vs. TRS).
  • Microphone muted.
  • Ensure all units are powered on.
  • Check pairing status; re-pair if necessary (usually automatic).
  • Increase volume on receiver and recording device.
  • Verify correct cable for your device (TRRS for smartphones, TRS for cameras).
  • Unmute the transmitter.
Interference or poor signal
  • Obstacles between TX and RX.
  • Operating beyond maximum range.
  • Strong 2.4GHz interference in the area.
  • Ensure clear line-of-sight between transmitter and receiver.
  • Reduce distance between units.
  • Move to an area with less wireless interference.
Units not charging in case
  • Charging case battery is low or depleted.
  • Poor contact between units and charging pins.
  • Charging cable or adapter faulty.
  • Charge the charging case.
  • Ensure units are correctly seated in the charging slots.
  • Try a different USB-C cable or power adapter.
Distorted audio
  • Input gain too high.
  • Microphone too close to sound source.
  • Safety channel not enabled.
  • Reduce the volume/gain on the receiver.
  • Adjust microphone placement.
  • Enable the safety channel feature for a backup recording.

Specifications

FeatureDetail
Model NameG2(A2) Pro
Connectivity Technology2.4Ghz Wireless
Special FeaturesClip, Volume Control, Mute Mode, Noise Reduction
Compatible DevicesCameras, Smartphones (iPhone/Android), Tablets, Laptops, Camcorders
Polar PatternOmnidirectional
Audio Sensitivity30 Decibel
Connector Type3.5mm Jack, USB Type-C
Impedance32 Ohm
Microphone Form FactorLavalier
Power SourceBattery (Internal Rechargeable)
Signal-to-Noise Ratio70 dB
Number of Channels2
Frequency Response150 Hz (Lower limit, typical for lavalier mics)
Frequency Range2.4 GHz
Noise Level30 Decibel
Transmission DistanceUp to 150m (492ft) Line-of-Sight
Battery Life (Transmitter)8 hours
Total Battery Life (with Charging Case)Up to 24 hours
Graph illustrating audio sampling rate and bit depth, showing 48KHz/24Bit quality and 120dB SPL.
Image: Studio-quality audio capture capabilities.

Warranty and Support

The SYNCO G2(A2) Pro comes with a 1-year warranty from the date of purchase, covering manufacturing defects. Please retain your proof of purchase for warranty claims.

For technical support, troubleshooting assistance, or warranty inquiries, please visit the official SYNCO store on Amazon or contact SYNCO customer service directly.

Official SYNCO Store: Visit SYNCO Store

You can also refer to the official user manual PDF for more detailed information: Download User Manual (PDF)

© 2024 SYNCO. All rights reserved.

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