1. Introduction
Thank you for choosing the GARDENA Retractable Garden Hose Reel. This manual provides essential information for the safe and efficient installation, operation, and maintenance of your new hose reel. Please read this manual thoroughly before first use and keep it for future reference.
The GARDENA Retractable Garden Hose Reel is designed for convenient and organized yard irrigation. Featuring a high-quality hose with an integrated spray nozzle, it locks at your desired length and retracts with a simple pull. The 180-degree swivel wall mount offers flexibility, and RollControl technology ensures a slow, safe retraction.
2. Safety Information
Please observe the following safety instructions to prevent injury or damage:
- Always ensure the hose reel is securely mounted to a stable surface before use.
- Do not allow children to operate the hose reel unsupervised.
- Do not attempt to disassemble or repair the hose reel yourself. Contact qualified service personnel.
- Ensure water pressure does not exceed the recommended limits for garden hoses.
- Always drain water from the hose and reel before freezing temperatures to prevent damage.
- Keep hands and fingers clear of the hose guide during retraction.
3. What's in the Box
Carefully unpack the contents and ensure all items are present:
- Hose Reel with integrated hose (115 ft)
- Wall Bracket (including screws and wall plugs)
- Adjustable Cleaning Nozzle
- Tap-to-Reel Connection Hose (5 ft / 1.5 m)
- Tap-to-Hose Connector
- Water Shut Off Connector
- Connection Fittings (various)

Image: All components included with the GARDENA Retractable Garden Hose Reel, including the reel, wall bracket, hose, nozzle, and connectors.
4. Setup and Installation
Follow these steps for secure wall installation:
- Mount Bracket to Wall: Choose a suitable, sturdy wall location near a water tap. Use the provided screws and wall plugs to securely fasten the wall bracket. Ensure it is level and capable of supporting the weight of the hose reel filled with water.
- Attach Hose Reel: Slide the hose reel onto the mounted wall bracket until it clicks securely into place. The reel should be able to swivel freely.
- Connect Supply Hose: Connect one end of the short tap-to-reel connection hose to your outdoor water tap and the other end to the inlet connection on the hose reel. Ensure all connections are tight to prevent leaks.
- Connect Nozzle: Attach the adjustable cleaning nozzle or your preferred watering accessory to the end of the main hose.

Image: Visual guide showing the four steps for secure wall installation: mounting the bracket, attaching the reel, connecting the supply hose, and starting to water.
5. Operating Instructions
Using your GARDENA Retractable Garden Hose Reel is simple and efficient:
- Extend the Hose: Pull the hose gently from the reel to the desired length. The hose will automatically lock into place at regular intervals.
- Watering: Turn on your water tap and use the attached nozzle for watering. The 180° swivel bracket allows you to move freely around your garden.
- Retract the Hose: When finished, give the hose a short, firm tug. The automatic retraction mechanism (RollControl technology) will engage, slowly and safely rewinding the hose back into the reel. Guide the hose gently to ensure it retracts smoothly without kinks.

Image: The hose reel in operation, highlighting the ability to lock at any length and the slow, controlled rewind provided by RollControl technology.
6. Maintenance
Proper maintenance will ensure the longevity and optimal performance of your hose reel:
- Cleaning: Periodically wipe down the hose reel and hose with a damp cloth to remove dirt and debris. Avoid using harsh chemicals.
- Frost Protection: Before the first frost, disconnect the hose reel from the water supply and drain all water from the hose and reel. Store the reel in a frost-free location during winter months if extreme cold is expected, or ensure it is completely drained if left outdoors. The reel is built with frost-proof materials for durability.
- UV Protection: The hose reel is constructed with UV-resistant materials, but prolonged exposure to intense sunlight can still affect its lifespan.
- Hose Inspection: Regularly inspect the hose for any signs of wear, cracks, or damage. Replace the hose if necessary.

Image: The hose reel installed outdoors during winter, illustrating its UV and frost protection features and durable enclosed design.
7. Troubleshooting
If you encounter issues with your hose reel, try these solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Hose does not retract fully or smoothly. | Hose is kinked or tangled; debris in the retraction mechanism; spring tension issue. | Extend the hose fully and check for kinks or obstructions. Gently guide the hose during retraction. If the issue persists, contact customer support. |
| Water leaks from connections. | Connections are not tight; worn O-rings or washers. | Ensure all connections are securely tightened. Check and replace any worn O-rings or washers in the connectors. |
| No water flow or low pressure. | Water tap is off; hose is kinked; nozzle is blocked. | Ensure the water tap is fully open. Check the hose for kinks. Clean any debris from the nozzle. |
8. Specifications
| Feature | Detail |
|---|---|
| Brand | Gardena |
| Model Number | 18630-37 |
| Hose Length | 115 feet |
| Material | Polypropylene |
| Color | Black |
| Mounting Style | Wall-Mounted (180° Swivel) |
| Item Dimensions (L x W x H) | 26 x 10 x 19 inches |
| Item Weight | 13.9 kg |
| Operation Mode | Automatic (Auto-Retract with RollControl) |
| Included Components | Hose Reel, Hose, Cleaning Nozzle, Installation Parts |
9. Warranty and Support
Limited Warranty Coverage: GARDENA warrants this product against material or workmanship defects for private use, without limiting free statutory consumer rights. The manufacturer provides a 5-Year Manufacturer Limited Warranty.
For warranty claims, technical support, or replacement parts, please contact GARDENA customer service through their official website or the retailer where the product was purchased. Please have your model number and proof of purchase available.







