Smartwares CMS-30300 Security Kit Instruction Manual

1. Introduction

This manual provides comprehensive instructions for the installation, operation, and maintenance of your Smartwares CMS-30300 Security Kit. This kit is designed to provide 24/7 protection for your home and property against potential intrusions. Please read this manual thoroughly before using the product to ensure proper setup and functionality.

2. Product Overview

The Smartwares CMS-30300 Security Kit is a complete connected security solution that is simple to install and configure. It includes the following components:

• 1 x 4-channel NVR (Network Video Recorder)
• 4 x IP Outdoor Surveillance Cameras
• Power Adapter (12V DC) for NVR
• Power Cables for Cameras
• 1 x UTP Cable (1 m) with small connector
• 1 x Mouse
• Quick Start Guide
• Warning Sticker (for window placement)

Figure 1: Smartwares CMS-30300 Security Kit components, showing four black outdoor IP cameras and a white NVR unit.

3. Key Features

• Full HD Resolution: Cameras record high-quality video (image and sound) at 1980 x 1080 px (Full HD).
• Night Vision: Equipped with infrared LEDs for effective day and night surveillance, with a night vision range of up to 20 meters.
• Flexible Recording Modes: Choose between continuous recording, scheduled recording, or motion detection recording.
• Adjustable Motion Detection: Customize motion detector sensitivity (Very low, low, medium, high, very high) and define specific detection zones to minimize false alerts.
• Wireless Camera Connection: Cameras communicate wirelessly with the NVR via a 2.4 GHz connection, eliminating the need for extensive cabling.
• Remote Access via SW360 App: Connect the NVR to your internet network (Ethernet or Wi-Fi) to access live feeds, receive notifications, and manage settings via the free SW360 application on your smartphone or tablet (Android/iOS).
• Local Storage: Videos are automatically saved on the NVR's 1 TB hard drive, supporting up to 12 days of continuous recording from all 4 cameras. Motion-triggered recordings allow for longer storage durations.
• External Storage & Display: Save selected sequences to external storage via the NVR's USB port (up to 32 GB USB stick or hard drive) or view images on an external screen (e.g., TV) via HDMI or VGA (cables not included).
• Data Privacy: No images are stored in the Cloud, ensuring your personal data remains protected locally.

4. Setup and Installation

Follow these steps for a smooth installation of your Smartwares security kit:

1. NVR Initial Setup:
   • Install the NVR unit in a suitable location.
   • Connect the NVR to a display screen (monitor or TV) using an HDMI or VGA cable (not included).
   • Connect the included mouse to the NVR.
   • Power on the NVR using the provided 12V DC power adapter.
   • Follow the on-screen prompts to connect the NVR to your Wi-Fi network or via an Ethernet cable.
2. Camera Pairing:
   • Before mounting, pair all four cameras with the 4-channel NVR recorder. Refer to the Quick Start Guide for specific pairing instructions.
   • During the pairing process, ensure that the cameras and the NVR are within 1 meter of each other to facilitate a strong initial connection.
3. App Installation (SW360):
   • Download and install the free SW360 application from the Google Play Store (for Android devices) or the Apple App Store (for iOS devices).
   • Create your account within the application and follow the on-screen instructions.
   • Add your NVR and cameras to the application by following the app's pairing process.
4. Camera Configuration and Mounting:
   • Once paired and added to the app, proceed with configuring your camera settings via the NVR interface or the SW360 application. This includes setting recording modes, motion detection zones, and sensitivity.
   • Install the cameras securely on the wall in your desired surveillance locations. Ensure they are within the effective wireless range of the NVR (up to 250m in open field, but actual range varies based on environmental factors like wall thickness and electromagnetic obstacles).

Your security kit is now ready for operation.

5. Operation

5.1 Recording Management

• Continuous Recording: The system can record continuously, storing up to 12 days of footage from all 4 cameras on the 1 TB NVR hard drive.
• Scheduled Recording: Set specific times for recording to occur.
• Motion Detection Recording: Cameras will record only when motion is detected. This mode can extend the storage duration significantly.
• Accessing Recordings: View recordings directly from the NVR connected to a screen, or remotely via the SW360 application.
• Saving Footage: You can save desired video sequences from the app or transfer them from the NVR to an external USB storage device (up to 32 GB).

5.2 SW360 Application Usage

The SW360 application provides full control over your security system:

• Live View: Monitor live video feeds from all cameras on your smartphone or tablet from anywhere in the world.
• Notifications: Receive instant notifications on your device in case of suspicious activity detected by the cameras.
• Settings Adjustment: Modify camera settings, recording preferences, and motion detection parameters directly from the app.
• Playback: Review recorded footage stored on the NVR.

6. Specifications

7. Troubleshooting

This section provides solutions to common issues you might encounter with your Smartwares CMS-30300 Security Kit.

7.1 No Video Feed / Offline Cameras

• Check Power: Ensure all cameras and the NVR are properly powered on and connected to a power source.
• Wireless Connection: Verify that the cameras are within the effective wireless range of the NVR. Obstacles like thick walls or other electronic devices can interfere with the signal. Try repositioning the NVR or cameras.
• Re-pairing: If a camera frequently goes offline, try re-pairing it with the NVR. Refer to the "Setup and Installation" section for pairing instructions.
• NVR Network Connection: Ensure the NVR is correctly connected to your home Wi-Fi network or via an Ethernet cable. Check your router's status.

7.2 Poor Video Quality / Night Vision Issues

• Lens Cleanliness: Ensure the camera lenses are clean and free from dust, dirt, or smudges.
• Lighting Conditions: While cameras have night vision, extreme low light or direct bright lights can affect image quality.
• Infrared LEDs: Check if the infrared LEDs are functioning correctly at night. They should emit a faint red glow.

7.3 Motion Detection Not Working or Too Sensitive

• Sensitivity Settings: Adjust the motion detection sensitivity via the NVR interface or the SW360 app. Lower sensitivity for fewer false alarms, higher for more precise detection.
• Detection Zones: Configure specific detection zones to exclude areas with constant movement (e.g., busy roads, swaying trees) that might trigger false alerts.
• Obstructions: Ensure there are no physical obstructions blocking the camera's view in the detection zone.

7.4 App Connectivity Issues

• Internet Connection: Verify that your smartphone/tablet has a stable internet connection (Wi-Fi or mobile data).
• NVR Internet Connection: Confirm the NVR is connected to the internet.
• App Version: Ensure your SW360 app is updated to the latest version.
• Router Settings: Check your router's firewall settings; they might be blocking the NVR's connection.

8. Maintenance

Regular maintenance ensures the longevity and optimal performance of your security kit.

• Camera Cleaning: Periodically clean the camera lenses and housing with a soft, damp cloth. Avoid abrasive cleaners.
• Firmware Updates: Check for and install any available firmware updates for the NVR and cameras through the SW360 app or NVR interface. Updates often include performance improvements and security patches.
• Cable Inspection: Regularly inspect all power and network cables for any signs of wear or damage. Replace damaged cables immediately.
• Storage Management: While the NVR automatically manages storage, you may want to periodically back up important footage to external storage and ensure sufficient space for new recordings.
• Environmental Check: Ensure cameras are not exposed to extreme weather conditions beyond their operating limits. Clear any vegetation or obstructions that might block the camera's view.

9. Warranty and Support

For warranty information and technical support, please refer to the documentation included with your product or visit the official Smartwares website. Keep your purchase receipt as proof of purchase for warranty claims.

Manufacturer: Smartwares

Model Reference: CMS-30300

For further assistance, please contact Smartwares customer service.