Introduction
Welcome to the user manual for your PDP Gaming LVL50 Wired Stereo Xbox Headset. This guide provides essential information on setting up, operating, maintaining, and troubleshooting your headset to ensure an optimal gaming experience. Designed for precision audio and comfort, this headset is compatible with Xbox Series X|S, Xbox One, and PC.

The PDP Gaming LVL50 Wired Stereo Xbox Headset, featuring a sleek white design with black accents, comfortable earcups, and an adjustable boom microphone.
Product Overview
The PDP Gaming LVL50 Wired Stereo Xbox Headset is engineered for immersive gaming audio and clear communication. Key features include:
- Powerful Pro Audio: Equipped with 50mm HD Speaker Drivers for precision stereo sound, compatible with Microsoft Windows Sonic for spatial audio.
- Wired Connectivity: Officially licensed by Microsoft for Xbox consoles (Xbox One, One X, Series X, Series S) and PC (Windows 10-11). Also compatible with Mac, tablets, and mobile devices via a 3.5mm audio jack.
- Noise-Canceling Boom Mic: Features a flexible, noise-canceling microphone with a convenient flip-to-mute function for clear voice communication.
- All-Day Comfort: Designed with an ultra-lightweight frame, durable construction, and memory foam ear cushions for extended gaming sessions.
- Optimized for Gaming: Tuned to enhance audio for popular game titles across various genres.
What's in the Box:
- PDP Gaming LVL50 Wired Stereo Xbox Headset
- User Manual (this document)
Setup
Connecting to Xbox Consoles (Xbox Series X|S, Xbox One)
- Locate the 3.5mm audio jack on your Xbox controller.
- Plug the 3.5mm connector from your LVL50 headset firmly into the controller's audio jack.
- The headset should be automatically detected. You may need to adjust audio settings on your Xbox console for optimal sound and microphone levels.
Connecting to PC (Windows 10-11)
- Locate the 3.5mm audio port on your PC. If your PC has separate ports for microphone and audio, you may need a PC splitter cable (not included).
- Plug the 3.5mm connector from your LVL50 headset into the combined audio port or the appropriate audio/microphone ports using a splitter.
- Navigate to your PC's sound settings to select the headset as your default playback and recording device.
- For spatial sound, ensure Windows Sonic for Headphones is enabled in your sound settings.
Operating Instructions
Volume Control
The headset features an on-ear volume control dial, typically located on one of the earcups. Rotate the dial to increase or decrease the audio volume to your desired level.
Microphone Usage
The flexible boom microphone can be adjusted to your preferred position for clear voice pickup. For optimal performance, position the microphone approximately 1-2 inches from your mouth.
Flip-to-Mute Feature
To mute the microphone, simply flip the boom microphone upwards until it clicks into its vertical position. To unmute, flip the microphone back down to its active position.
Maintenance
Cleaning
- Use a soft, dry cloth to wipe down the headset's surfaces.
- For stubborn dirt, slightly dampen the cloth with water. Avoid using harsh chemicals or abrasive cleaners.
- Do not immerse the headset in water or any other liquids.
- Gently clean the earcup cushions and headband padding.
Storage
When not in use, store your headset in a cool, dry place away from direct sunlight and extreme temperatures. Avoid placing heavy objects on top of the headset to prevent damage.
Troubleshooting
- No Audio / Low Audio:
- Ensure the 3.5mm jack is fully inserted into the controller or device.
- Check the volume control dial on the headset and ensure it is turned up.
- Verify that the headset is selected as the default audio output device in your console or PC sound settings.
- Test the headset with another device to rule out a device-specific issue.
- Microphone Not Working:
- Ensure the microphone is flipped down into the active (unmuted) position.
- Check your console or PC's microphone settings to ensure the headset microphone is selected and its input volume is adequate.
- Confirm that the 3.5mm jack is securely connected.
- Test the microphone in a different application or with another device.
- Uncomfortable Fit:
- Adjust the headband to fit your head size. The earcups should sit comfortably over your ears.
- Take short breaks during long gaming sessions to alleviate pressure.
Specifications
| Feature | Detail |
|---|---|
| Model Name | LVL 50 Wired Headset |
| Model Number | 049-017-NA-WH |
| Connectivity Technology | Wired (3.5 mm Jack) |
| Audio Driver Size | 50 mm |
| Audio Driver Type | Dynamic Driver |
| Frequency Range | 20 Hz - 20,000 Hz |
| Earpiece Shape | Over-ear |
| Control Type | Volume Control, Flip-to-Mute Microphone |
| Compatible Devices | Desktops, Gaming Consoles (Xbox Series X|S, Xbox One), Laptops |
| Material | Plastic, Polyurethane (PU) |
| Item Weight | 0.88 Pounds (approx. 14.1 ounces) |
| Product Dimensions | 9.4 x 8.3 x 4 inches |
| Special Features | Adjustable Headband, Lightweight, Microphone Included, Noise Isolation |
| Water Resistance Level | Not Water Resistant |
Warranty and Support
PDP products are designed for durability and performance. For information regarding warranty coverage, technical support, or frequently asked questions, please visit the official PDP website or contact their customer service directly. Keep your proof of purchase for any warranty claims.
For the latest support resources, please refer to the official PDP support channels:
- PDP Official Website: www.pdp.com
- PDP Support Page: Consult the support section on the official website for contact information, FAQs, and troubleshooting guides.





