Candy CSOE H10A2TE-S
Candy Smart Pro CSOE H10A2TE-S 10KG Heat Pump Tumble Dryer User Manual
Model: CSOE H10A2TE-S
Introduction
Thank you for choosing the Candy Smart Pro CSOE H10A2TE-S 10KG Heat Pump Tumble Dryer. This appliance is designed to provide efficient and gentle drying for your laundry, utilizing heat pump technology for reduced energy consumption and environmental impact. With its advanced features, including Wi-Fi connectivity and the hOn App, you can enjoy remote control and smart assistance. This manual provides essential information for safe installation, operation, and maintenance of your new dryer.

Front view of the Candy Smart Pro CSOE H10A2TE-S 10KG Heat Pump Tumble Dryer.
Safety Information
Always read and follow all safety instructions before using the appliance to prevent personal injury or damage. Keep this manual for future reference.
- Ensure the appliance is properly earthed.
- Do not install the dryer in a room with a temperature below 0°C.
- Do not dry unwashed items in the tumble dryer.
- Items soiled with substances such as cooking oil, acetone, alcohol, petrol, kerosene, spot removers, turpentine, waxes and wax removers should be washed in hot water with an extra amount of detergent before being dried in the tumble dryer.
- Remove all objects from pockets such as lighters and matches.
- The appliance must not be used by children or persons with reduced physical, sensory or mental capabilities without supervision.
- Always unplug the appliance before cleaning or maintenance.
What's in the Box
Upon unpacking your Candy Smart Pro Tumble Dryer, please ensure all components are present:
- Tumble Dryer Unit
- Drain Hose (for direct drainage)
- Easy Case Water Condensation Container (integrated in the door)
- Electrical Connection Cable
- Instruction Manual
Setup and Installation
Proper installation is crucial for the performance and longevity of your dryer. Refer to the detailed instructions in the included manual for specific steps.
- Unpacking: Carefully remove all packaging materials.
- Positioning: Place the dryer on a firm, level surface. Ensure adequate ventilation around the appliance. The dimensions are approximately 85 cm (height) x 60 cm (width) x 58.5 cm (depth).
- Leveling: Adjust the feet at the bottom of the dryer to ensure it is perfectly level.
- Electrical Connection: Connect the dryer to a suitable earthed power outlet. Ensure the voltage and frequency match the appliance's requirements.
- Water Drainage: The dryer comes with an integrated Easy Case water condensation container. For continuous drainage, you can connect the provided drain hose to a suitable waste pipe.

Diagram showing the dimensions of the Candy Smart Pro Tumble Dryer.

Example of dryer placement, potentially stacked above a washing machine.
Operating Instructions
Your Candy Smart Pro dryer offers a variety of programs and smart features for optimal drying results.
Control Panel Overview

Detailed view of the control panel with program dial and digital display.
The control panel features a program selection dial, a digital display, and various function buttons. Use the dial to select your desired drying program and the buttons to adjust settings like delay start or dryness level.
Drying Programs
The dryer offers 15 drying cycles, including 7 rapid cycles under 90 minutes. Consult the full program table in your detailed manual for specific fabric types and load recommendations.
| Program Name | Description | Typical Load |
|---|---|---|
| Cottons | For cotton items, such as towels, bed linen, and underwear. | Up to 10 kg |
| Synthetics | For synthetic or mixed fabric items. | Up to 4 kg |
| Woolmark | Specific program for wool items, ensuring gentle care. | Up to 1 kg |
| Rapid 45' | Quick drying for small loads or lightly damp items. | Up to 2 kg |
Using the hOn App and Wi-Fi Connectivity
Connect your dryer to the hOn App via Wi-Fi for enhanced control and smart features. The app allows for remote control, provides washing tips, and offers immediate assistance. It is also compatible with Alexa and Google Home for voice control.
- Download the hOn App from your smartphone's app store.
- Follow the in-app instructions to pair your dryer.
- Once connected, you can start, pause, and monitor cycles remotely.
Maintenance
Regular maintenance ensures optimal performance and extends the lifespan of your dryer.
Cleaning the Lint Filter
The lint filter should be cleaned after every drying cycle to maintain efficiency and prevent fire hazards. The dryer features a double filtration system for effective lint collection.
- Open the dryer door.
- Pull out the lint filter located inside the door opening.
- Separate the two filter parts and remove any accumulated lint.
- Rinse the filter under running water if necessary, and ensure it is completely dry before reinserting.

View of the lint filter compartment, showing the double filter system.
Emptying the Easy Case Water Container
The 5-liter Easy Case water condensation container is conveniently located in the door for easy access. It should be emptied after each cycle or when the 'water tank full' indicator illuminates.
- Open the dryer door.
- Grasp the handle of the Easy Case container and pull it out.
- Empty the collected water into a sink or drain.
- Slide the container back into its position until it clicks securely.

The Easy Case water condensation container integrated into the dryer door.
Cleaning the Heat Exchanger
The heat exchanger should be cleaned periodically, typically every few months, to ensure efficient operation. Refer to your full manual for detailed instructions on accessing and cleaning this component.

View of the heat exchanger access panel at the bottom front of the dryer.
Troubleshooting
This section addresses common issues you might encounter with your dryer. For more complex problems, please contact customer support.
| Problem | Possible Cause | Solution |
|---|---|---|
| Dryer does not start | Not plugged in; door not closed properly; program not selected. | Check power connection; ensure door is fully closed; select a program and press start. |
| Clothes not drying properly | Lint filter clogged; water tank full; overloaded; incorrect program. | Clean lint filter; empty water tank; reduce load size; select appropriate program. |
| Excessive noise | Dryer not level; foreign objects in drum. | Adjust leveling feet; check drum for loose items. |
| Wi-Fi connection issues | Router too far; incorrect password; app issues. | Move dryer closer to router; re-enter Wi-Fi password; restart app/phone. |
Specifications
| Feature | Detail |
|---|---|
| Brand | Candy |
| Model Number | CSOE H10A2TE-S |
| Type | Heat Pump Tumble Dryer |
| Capacity | 10 Kilograms |
| Dimensions (H x W x D) | 85 x 60 x 58.5 cm |
| Weight | 41.5 Kilograms |
| Connectivity | Wi-Fi, hOn App compatible |
| Water Container | Easy Case, 5L capacity |
| Programs | 15 cycles (7 rapid cycles under 90 minutes) |
| Door Orientation | Left |
Warranty and Support
For warranty information and customer support, please refer to the warranty card included with your product or visit the official Candy website. You can also find assistance through the hOn App.
- Online Support: Visit the Candy Official Website for FAQs, troubleshooting guides, and contact information.
- hOn App: The app provides immediate assistance and diagnostic tools.
- Service Centers: Contact your local authorized service center for repairs.
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