Introduction
This manual provides essential information for the setup, operation, maintenance, and troubleshooting of your Trust Basi Wired Optical Mouse. Please read these instructions carefully to ensure optimal performance and longevity of your device.
Package Contents
- Trust Basi Wired Optical Mouse
- Integrated USB cable

Image: The Trust Basi Wired Optical Mouse packaging, showing the mouse and its key features.
Setup
The Trust Basi Wired Optical Mouse features a Plug & Play design, requiring no additional software installation. Follow these simple steps to begin using your mouse:
- Locate an available USB port on your computer (PC, Laptop, or Mac).
- Insert the USB connector of the mouse cable into the USB port.
- Your operating system will automatically detect and install the necessary drivers. This process typically takes a few seconds.
- Once detected, the mouse is ready for immediate use.

Image: A person using the Trust Basi mouse connected to a laptop, demonstrating typical setup and usage.
Operating Instructions
The Trust Basi mouse is designed for intuitive operation with its standard three-button layout and scroll wheel.
- Left Button: Primary click function for selecting items, opening files, and interacting with software.
- Right Button: Secondary click function, typically used to open context menus with additional options.
- Scroll Wheel: Used for vertical scrolling through documents and web pages. The scroll wheel also functions as a clickable middle button for specific actions in some applications.
The mouse features an ambidextrous design, making it comfortable for both left-handed and right-handed users. Its 1200 DPI optical sensor provides accurate and precise cursor movement on various surfaces, often eliminating the need for a mouse pad.

Image: The Trust Basi mouse, illustrating its Plug & Play functionality and the three-button plus scroll wheel design.

Image: The Trust Basi mouse positioned next to a laptop, emphasizing its reliable optical sensor and 1200 DPI for high accuracy.
Maintenance
To ensure the longevity and optimal performance of your Trust Basi mouse, follow these simple maintenance guidelines:
- Cleaning: Gently wipe the mouse surface with a soft, dry, lint-free cloth. For stubborn dirt, slightly dampen the cloth with water, ensuring no liquid enters the mouse.
- Avoid Liquids: Do not immerse the mouse in water or expose it to excessive moisture.
- Sensor Care: Keep the optical sensor on the underside of the mouse clean and free from dust or debris to maintain tracking accuracy.
- Cable Management: Avoid sharp bends or excessive pulling on the USB cable to prevent damage.
Troubleshooting
If you encounter issues with your Trust Basi mouse, try the following troubleshooting steps:
- Mouse Not Responding:
- Ensure the USB cable is securely plugged into a working USB port.
- Try plugging the mouse into a different USB port on your computer.
- Test the mouse on another computer to determine if the issue is with the mouse or the computer.
- Erratic Cursor Movement:
- Clean the optical sensor on the underside of the mouse with a soft, dry cloth.
- Ensure you are using the mouse on a clean, non-reflective, and uniform surface.
- Buttons or Scroll Wheel Not Working:
- Check for any physical obstructions around the buttons or scroll wheel.
- Reconnect the mouse to the USB port.
Specifications
| Feature | Detail |
|---|---|
| Brand | Trust |
| Model Number | 24271 |
| Connectivity Technology | USB (Wired) |
| Movement Detection Technology | Optical |
| DPI | 1200 DPI |
| Number of Buttons | 3 (Left, Right, Scroll Wheel Click) |
| Cable Length | 160 cm (1.6 meters) |
| Special Feature | Ambidextrous Design |
| Color | Black |
| Product Dimensions | 8.27 x 2.36 x 0.1 inches |
| Item Weight | 2.93 ounces |
Warranty and Support
For warranty information and technical support, please refer to the official Trust website or contact their customer service directly. Keep your proof of purchase for warranty claims.
You can visit the Trust store for more information: Trust Official Store





