Introduction
This manual provides instructions for the setup, operation, and maintenance of your Poly Voyager Focus 2 UC USB-C Headset. Please read this guide thoroughly to ensure optimal performance and longevity of your device.
The Poly Voyager Focus 2 UC USB-C Headset is designed for professional use, offering advanced audio performance with hybrid active noise canceling and Poly Acoustic Fence technology for clear communication in various environments. It connects to computers via a BT700 USB-C adapter and to mobile devices via Bluetooth v5.1.
Package Contents
Verify that all items are present in your package:
- Poly Voyager Focus 2 UC Headset
- BT700 USB-C Adapter
- Carry Case
- Charging Cable
Setup
1. Charging the Headset
Before initial use, fully charge the headset. Connect the charging cable to the headset's charging port and to a USB power source. The LED indicator on the headset will show charging status.
Charging Time: Approximately 2 hours for a full charge.
2. Connecting to a Computer (USB-C Adapter)
- Insert the BT700 USB-C adapter into an available USB-C port on your computer.
- Power on your headset.
- The adapter's LED will flash red and blue, then turn solid blue when connected to the headset.
- Select the Poly Voyager Focus 2 as your audio device in your computer's sound settings and communication applications (e.g., Microsoft Teams, Zoom).
Image: The Poly Voyager Focus 2 UC Headset connected to a laptop via its USB-C adapter and a smartphone via Bluetooth, illustrating multi-device connectivity.
3. Connecting to a Mobile Device (Bluetooth)
- With the headset powered on, press and hold the Bluetooth pairing button on the headset until the LED flashes red and blue.
- On your mobile device, go to Bluetooth settings and select "Poly Voyager Focus 2" from the list of available devices.
- Once paired, the headset LED will stop flashing and remain solid blue.
Operating Instructions
Headset Controls
Image: A detailed view of the Poly Voyager Focus 2 UC Headset's right ear cup, showing the volume controls, mute button, and the adjustable boom microphone.
- Power On/Off: Slide the power switch located on the ear cup.
- Volume Control: Use the '+' and '-' buttons on the ear cup to adjust volume.
- Mute/Unmute: Press the mute button on the boom mic or flip the boom mic up to mute, down to unmute. The Dynamic Mute Alert feature will notify you if you speak while muted.
- Call Answer/End: Press the call button on the ear cup.
- Active Noise Canceling (ANC): The headset features three levels of hybrid ANC (High, Low, Off). Use the dedicated ANC switch to cycle through these modes to suit your environment.
Microphone Positioning
For optimal voice clarity, position the boom microphone approximately two finger-widths from the corner of your mouth. The microphone features Poly Acoustic Fence technology to minimize background noise for your callers.
Image: A side profile of the Poly Voyager Focus 2 UC Headset, highlighting the adjustable boom microphone in its extended position for optimal voice capture.
Multi-Device Connectivity
The headset can connect to a computer via the USB-C adapter and a mobile device via Bluetooth simultaneously. It intelligently switches audio sources, prioritizing calls from either device.
Maintenance
Cleaning
Gently wipe the headset with a dry, soft cloth. Avoid using abrasive cleaners or solvents. Do not immerse the headset in water.
Storage
When not in use, store the headset in its provided carry case to protect it from dust and damage. Avoid exposing the headset to extreme temperatures.
Image: The Poly Voyager Focus 2 UC Headset neatly folded and placed inside its compact carry case, demonstrating portability and protection.
Troubleshooting
- No Audio/Poor Audio Quality:
- Ensure the headset is powered on and fully charged.
- Verify the headset is correctly paired with your device (solid blue LED on adapter/headset).
- Check your computer's sound settings to ensure the Poly Voyager Focus 2 is selected as the default playback and recording device.
- For computer connections, ensure the BT700 USB-C adapter is securely inserted.
- Microphone Issues:
- Ensure the microphone boom is lowered and positioned correctly near your mouth.
- Check that the headset is not muted (mute button LED off, boom mic down).
- Confirm the Poly Voyager Focus 2 is selected as the microphone input in your application settings.
- Bluetooth Disconnection:
- Ensure the headset is within the Bluetooth range (up to 50 meters).
- Try re-pairing the headset with your device.
- Avoid sources of strong wireless interference.
Specifications
| Model Name | Voyager Focus 2 UC USB-C |
| Model Number | 214432-01 |
| Connectivity Technology | Bluetooth 5.1, USB-C (via BT700 adapter) |
| Noise Control | Active Noise Cancellation (3 levels) |
| Microphone Technology | Poly Acoustic Fence |
| Battery Life (Talk Time) | Up to 19 hours |
| Charging Time | Approximately 2 hours |
| Bluetooth Range | Up to 50 meters |
| Frequency Range | 20 Hz - 20,000 Hz |
| Item Weight | 1.5 pounds (approx. 680g) |
| Included Components | Headset, carry case, BT700 USB adapter, charging cable |
Warranty and Support
Your Poly Voyager Focus 2 UC USB-C Headset comes with a standard manufacturer's warranty. For detailed warranty information, please refer to the warranty card included with your product or visit the official Poly website.
For technical support, troubleshooting assistance, or to inquire about optional protection plans, please contact Poly customer service or visit their support portal. Protection plans are available for purchase separately to extend coverage beyond the standard warranty period.
For additional resources and software updates, visit the Poly Store on Amazon.
