1. Introduction
The Poly Voyager Focus 2 UC USB-A Headset with Stand is designed to provide a focused audio experience for professional communication. It features advanced hybrid Active Noise Canceling (ANC) and Poly Acoustic Fence technology to ensure clear audio for both the user and the listener. This headset is compatible with PC/Mac via the included USB-A adapter and mobile devices via Bluetooth.
Image 1.1: The Poly Voyager Focus 2 UC USB-A Headset with its charging stand.
2. What's in the Box
- Poly Voyager Focus 2 Headset
- Carry Case
- BT700 USB-A Adapter
- Charging Cable
- Charging Base
3. Setup
3.1 Charging the Headset
Before first use, fully charge your headset. The headset can be charged using the included charging cable or the desktop charging stand.
- Using the Charging Stand: Place the headset onto the charging stand. Ensure the headset is properly seated for charging to begin.
- Using the Charging Cable: Connect the charging cable to the headset's charging port and then to a USB power source.
A full charge takes approximately 2 hours. The headset provides up to 19 hours of talk time on a single charge.
Image 3.1: The headset connected to a laptop via USB-A adapter and a mobile device via Bluetooth, with the charging stand.
3.2 Connecting to Devices
The Voyager Focus 2 headset can connect to a computer using the BT700 USB-A adapter and to a mobile device via Bluetooth.
- For Computer (USB-A): Insert the BT700 USB-A adapter into an available USB-A port on your computer. The headset and adapter are pre-paired and should connect automatically.
- For Mobile Device (Bluetooth):
- With the headset powered on, slide and hold the Power switch towards the Bluetooth icon until you hear "pairing" and the headset LEDs flash red and blue.
- Activate Bluetooth on your mobile device and set it to search for new devices.
- Select "Poly VFocus 2" from the list of found devices.
- Once successfully paired, you will hear "pairing successful" and the headset LEDs will stop flashing.
4. Operating Instructions
4.1 Headset Controls
The headset features intuitive controls for managing calls and audio.
Image 4.1: Close-up view of the earcup controls, including volume and the Microsoft Teams button.
- Volume Control: Use the + and - buttons on the earcup to adjust the listening volume.
- Call Answer/End: Press the Call button (center button on earcup) to answer or end a call.
- Mute/Unmute: Press the Mute button (located on the boom mic) to mute or unmute your microphone. The Dynamic Mute Alert will notify you if you speak while muted. You can also raise the boom mic to mute and lower it to unmute.
- Microsoft Teams Button: For Teams-certified versions, press the dedicated Teams button to quickly access the Teams application or join a meeting.
4.2 Active Noise Canceling (ANC)
The headset features three levels of hybrid Active Noise Canceling (ANC) to reduce background noise.
- ANC Levels: High, Low, and Off.
- Adjusting ANC: Use the ANC switch on the headset to cycle through the different levels to suit your environment.
4.3 Poly Acoustic Fence Technology
This technology uses multiple microphones to create an acoustic barrier around your voice, ensuring that callers hear you clearly and not your surrounding environment.
Image 4.2: Detailed view of the flexible boom microphone, designed for optimal voice pickup and noise cancellation.
5. Maintenance
5.1 Cleaning and Storage
- Wipe the headset with a soft, dry cloth. Avoid using harsh chemicals or abrasive materials.
- Store the headset in its carry case when not in use to protect it from dust and damage.
- Keep the charging contacts on the headset and stand clean to ensure reliable charging.
5.2 Battery Care
- For optimal battery life, avoid fully discharging the headset frequently.
- Charge the headset regularly, especially if it will not be used for an extended period.
Image 5.1: Close-up of the plush ear cushions and lightweight headband with sling, designed for all-day comfort.
6. Troubleshooting
| Problem | Possible Solution |
|---|---|
| Headset not connecting to computer. | Ensure the BT700 USB-A adapter is fully inserted into a working USB port. Try a different USB port. Restart your computer. |
| Headset not connecting to mobile device. | Ensure Bluetooth is enabled on your mobile device. Put the headset into pairing mode. Forget the device on your phone and re-pair. |
| Poor audio quality or mic issues. | Ensure the boom mic is positioned correctly near your mouth. Check headset battery level. Ensure no physical obstructions are blocking the mic. If connected to multiple devices, try disconnecting from one. |
| Headset not charging. | Ensure the charging cable or stand connection is secure. Clean the charging contacts. Try a different USB power source. |
| Interference when connected to multiple devices. | While the headset supports multi-point connectivity, some users may experience audio distortion if both sources are actively playing audio. Try pausing audio on one device or disconnecting from one device if issues persist. |
7. Specifications
- Model Name: Voyager Focus 2 UC-M USB-A with Stand
- Item Model Number: 213727-02
- Connectivity Technology: Bluetooth 5.2
- Wireless Communication Technology: Bluetooth
- Headphones Jack: USB
- Included Components: Headset, carry Case, BT700 USB adapter, charging cable and charging base
- Material: Plastic
- Specific Uses For Product: Business
- Charging Time: 2 Hours
- Recommended Uses For Product: Calling
- Compatible Devices: Computers, Mobile Devices
- Control Method: Touch
- Item Weight: 175 Grams (6.2 ounces)
- Water Resistance Level: Not Water Resistant
- Frequency Range: 20 - 20000 Hz
- Battery Life: Up to 19 Hours (talk time)
- Bluetooth Range: Up to 50 Meters
- Special Feature: Active Noise Cancellation
- Product Dimensions: 4 x 6 x 2.8 inches
- Batteries: 1 Lithium Ion battery required (included)
8. Warranty and Support
For warranty information and technical support, please refer to the official Poly website or contact Poly customer service. Keep your proof of purchase for warranty claims.
Visit the official Poly store for more information: Poly Brand Store
