Sena pi Universal Bluetooth Intercom Headset User Manual

Introduction

The Sena pi is a universal Bluetooth Intercom system designed to transform your favorite outdoor-sport helmet into a smart communication device. It enables 2-way Bluetooth Intercom communication without requiring a data plan or cell service. Additionally, it functions as an audio output device, allowing users to connect to a smartphone for music playback, phone calls, and GPS navigation. Its compact design ensures easy attachment to most cycling or skating helmets, or any helmet with a strap width up to 18 mm (0.7 in). The intuitive two-button control scheme, located on the left speaker, facilitates effortless operation while on the go.

Figure 1: Sena pi Universal Bluetooth Intercom Headset. This image shows the compact design of the Sena pi headset, featuring two main units connected by a cable, designed to clip onto helmet straps.

What's in the Box

Verify that all components are present in your package:

• Sena pi Bluetooth Intercom Headset
• USB Charging Cable

Setup

1. Attaching to Your Helmet

The Sena pi is designed for easy attachment to most cycling, skating, or multi-sport helmets. Ensure your helmet strap width is no more than 18 mm (0.7 in).

1. Identify the helmet straps where the Sena pi units will be positioned, typically near your ears.
2. Clip each Sena pi unit securely onto the helmet strap. The main unit with controls should be on the left side.
3. Adjust the position of the units along the strap for optimal comfort and sound clarity.

Figure 2: Universal compatibility of Sena pi with various helmet types. This image illustrates how the Sena pi can be attached to different cycling and multi-sport helmets, highlighting its universal fit.

Figure 3: Sena pi worn on a helmet. This image shows a person wearing a helmet with the Sena pi headset clipped onto the straps, demonstrating its discreet and integrated appearance.

2. Charging the Device

Before first use, fully charge the Sena pi. A full charge takes approximately 2.5 hours and provides up to 6 hours of talk time.

• Connect the provided USB charging cable to the charging port on the Sena pi unit.
• Connect the other end of the cable to a USB power source (e.g., computer USB port, USB wall adapter).
• The LED indicator will show charging status (refer to the full user guide for specific LED patterns).

Figure 4: Battery life and charging information. This graphic highlights the Sena pi's 6-hour talk time and 2.5-hour full charge duration, emphasizing its efficiency.

3. Powering On/Off

• Power On: Press and hold both buttons on the left speaker unit for 1 second.
• Power Off: Press and hold both buttons on the left speaker unit for 5 seconds.

Operating Instructions

1. Bluetooth Intercom Pairing (2-Way)

The Sena pi supports 2-way intercom communication with another Sena pi unit within an effective range of 400 meters (0.25 miles) in open terrain.

1. Ensure both Sena pi units are powered on.
2. On both units, press and hold the (+) Button and (-) Button simultaneously for 5 seconds until you hear a voice prompt indicating "Intercom Pairing".
3. The units will automatically search for and pair with each other. Once connected, you will hear "Intercom Connected".

Note: For quick pairing with other Sena Bluetooth devices, use the Smart Intercom Pairing feature via the Sena Utility App (see section 3).

Figure 5: Communication on the go. This image depicts two cyclists using their Sena pi devices to communicate seamlessly while riding, illustrating the product's primary function.

2. Smartphone Pairing

Pair your Sena pi with your smartphone to access music, GPS navigation, and phone call functions.

1. With the Sena pi powered on, press and hold the (+) Button for 5 seconds until you hear "Phone Pairing".
2. On your smartphone, go to Bluetooth settings and select "Sena pi" from the list of available devices.
3. Once paired, you will hear "Phone Connected".

Figure 6: Hands-free capabilities of Sena pi. This graphic highlights the ability to listen to music, hear GPS navigation, and take phone calls hands-free using the Sena pi.

Figure 7: Enhanced audio and smartphone connectivity. This image emphasizes the clear audio quality and seamless smartphone pairing offered by the Sena pi, crucial for an integrated user experience.

3. Using the Sena Utility App

The Sena Utility App provides enhanced functionality and control over your Sena pi. It is available for both iOS and Android devices.

• Download the Sena Utility App from your smartphone's app store.
• Connect your Sena pi to the app via Bluetooth.
• The app allows for:
  • Configuration of device settings.
  • Access to the Quick Start Guide.
  • Smart Intercom Pairing (for quick pairing with other Sena Bluetooth devices via QR code).
  • Firmware updates.

Maintenance

To ensure the longevity and optimal performance of your Sena pi, follow these maintenance guidelines:

• Cleaning: Wipe the device with a soft, damp cloth. Do not use harsh chemicals or abrasive cleaners.
• Storage: Store the device in a cool, dry place when not in use. Avoid extreme temperatures.
• Charging: Charge the device regularly, even if not in frequent use, to maintain battery health.
• Firmware Updates: Periodically check for and install firmware updates via the Sena Utility App to ensure the best performance and access to new features.

Troubleshooting

If you encounter issues with your Sena pi, refer to the following common solutions:

1. Pairing Difficulties

• Intercom Pairing: Ensure both units are in intercom pairing mode simultaneously. If issues persist, perform a factory reset on both units (see below) and try again.
• Smartphone Pairing: Make sure Bluetooth is enabled on your phone and the Sena pi is in phone pairing mode. Try forgetting the device on your phone's Bluetooth list and re-pairing.
• Interference: Move away from other Bluetooth devices or strong electromagnetic fields that might cause interference.

2. Short Battery Life

• Ensure the device is fully charged before use (2.5 hours for full charge).
• Battery performance can be affected by extreme temperatures.
• If battery life significantly degrades over time, it may indicate battery wear.

3. Audio Quality Issues (Wind Noise, Static)

• Ensure the microphone is positioned correctly and not obstructed.
• For significant wind noise, consider third-party microphone windscreens if available and compatible.
• Check for firmware updates, as these often include audio performance improvements.

4. Factory Reset

If problems persist, a factory reset can often resolve software-related issues. This will revert all settings to their default values.

• With the Sena pi powered on, press and hold the (+) Button and (-) Button simultaneously for 10 seconds until you hear "Factory Reset".
• The device will power off. Power it on again and attempt to re-pair.

Specifications

Warranty and Support

Sena products are covered by a limited warranty. For detailed warranty information, product registration, and technical support, please visit the official Sena website or refer to the full user manual provided with your product.

• Official Sena Website: www.sena.com
• User Guide (PDF): Download User Manual