Duux Whisper Flex Ultimate Fan User Manual
Model: DXCF15
Introduction
Thank you for choosing the Duux Whisper Flex Ultimate fan. This powerful and silent pedestal fan is designed to provide optimal air circulation with advanced features like remote and smartphone control, and a long-lasting battery for portable use. This manual provides essential information for the safe and efficient operation of your new fan. Please read it thoroughly before use and keep it for future reference.
Safety Instructions
Always follow basic safety precautions when using electrical appliances to reduce the risk of fire, electric shock, and injury.
- Ensure the power supply voltage matches the rating label on the fan.
- Do not immerse the fan, power cord, or plug in water or other liquids.
- Keep the fan out of reach of children and pets.
- Unplug the fan from the power outlet when not in use, before cleaning, or before moving it.
- Do not operate the fan with a damaged cord or plug, or if it has malfunctioned or been dropped.
- Avoid placing the fan near curtains, loose clothing, or other objects that could be drawn into the fan blades.
- Do not insert fingers or foreign objects into the grille while the fan is operating.
- Use the fan only for its intended household use as described in this manual.
- The fan is equipped with a powerful rechargeable battery. Do not attempt to open or replace the battery yourself. Contact qualified service personnel.
Package Contents
Carefully unpack your Duux Whisper Flex Ultimate fan and check that all items are present and in good condition:
- Duux Whisper Flex Ultimate Fan Unit
- Remote Control
- Rechargeable Battery Pack
- Power Adapter
- User Manual (this document)
Image: The Duux Whisper Flex Ultimate fan shown with its remote control and rechargeable battery pack.
Setup
Assembly
- Carefully remove all packaging materials.
- Place the fan base on a stable, flat surface.
- Insert the main fan body into the base, ensuring it clicks securely into place.
- If applicable, insert the rechargeable battery pack into its designated compartment (refer to the diagram in the quick start guide for exact location).
Initial Charging
Before first use, fully charge the fan's battery. Connect the power adapter to the charging port on the fan's base and plug it into a suitable wall outlet. The LED indicator on the fan's control panel will show charging status.
Image: The base of the fan showing the charging port for the power adapter.
Operating Instructions
Control Panel
The fan features an intuitive control dial on its base with an integrated LCD display. Rotate the dial to adjust settings and press to confirm selections.
Image: Detailed view of the fan's control dial and LCD screen, displaying current settings.
Remote Control
The included remote control provides convenient access to all fan functions. It can be magnetically attached to the fan's arm for storage.
Image: The remote control for the Duux Whisper Flex Ultimate fan, showing various function buttons.
Image: A hand demonstrating how the remote control magnetically attaches to the fan's arm.
Smartphone App Control
Download the Duux app from your device's app store to control the fan via your smartphone. The app allows for advanced settings, scheduling, and monitoring.
Image: A user interacting with the Duux smartphone application to control the Whisper Flex Ultimate fan.
Fan Modes and Features
- Power On/Off: Press the power button on the control dial, remote, or app.
- Speed Adjustment: The fan offers 30 speed settings. Adjust using the control dial, +/- buttons on the remote, or slider in the app.
- Oscillation: Activate horizontal and vertical oscillation for wider air distribution. Both can be combined for a 160° range.
- Night Mode: Reduces fan speed and dims the display for undisturbed sleep.
- Timer Function: Set the fan to automatically turn off after a specified period (e.g., 1 or 3 hours).
- Adjustable Height: The fan can be adjusted from 58 cm (table fan) to 103 cm (pedestal fan) for versatile placement.
Image: The Duux Whisper Flex Ultimate fan configured for table-top use, demonstrating its adjustable height feature.
Maintenance
Regular cleaning helps maintain the fan's performance and extends its lifespan.
- Cleaning the Exterior: Wipe the exterior surfaces with a soft, damp cloth. Do not use abrasive cleaners or solvents.
- Cleaning the Blades: Periodically, the front grille can be removed to clean the fan blades. Refer to the quick start guide for instructions on safe grille removal. Ensure the fan is unplugged before cleaning.
- Storage: If storing the fan for an extended period, ensure it is clean and dry. Store it in a cool, dry place, preferably in its original packaging.
Troubleshooting
If you encounter issues with your Duux Whisper Flex Ultimate fan, try the following solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Fan does not turn on. | Not plugged in; battery depleted; power outage. | Ensure power adapter is securely plugged in. Charge the battery. Check household power. |
| Weak airflow. | Low speed setting; dirty blades/grille. | Increase fan speed. Clean fan blades and grilles. |
| Fan makes unusual noise. | Obstruction in blades; fan not on a flat surface. | Unplug and check for obstructions. Place fan on a stable, flat surface. |
| Remote control not working. | Battery depleted; remote out of range; obstruction. | Replace remote battery. Ensure remote is pointed at the fan and within range. Remove any obstructions. |
| App connectivity issues. | Wi-Fi signal weak; incorrect pairing. | Ensure strong Wi-Fi signal. Re-pair the fan with the app following in-app instructions. |
If the problem persists after trying these solutions, please contact Duux customer support.
Specifications
| Feature | Detail |
|---|---|
| Brand | Duux |
| Model Number | DXCF15 |
| Color | White |
| Diameter | 34 Centimeters |
| Power | 26 Watts |
| Voltage | 230 Volts |
| Material | Aluminum |
| Auto Shut-off Function | Yes |
| Number of Speeds | 30 |
| Noise Level | 13 dB |
| Special Feature | Portable |
| Item Weight | 4.5 Kilograms |
| Spare Parts Availability | 10 Years |
| Product Dimensions (L x W x H) | 34 x 34 x 88 cm (adjustable up to 103 cm) |
| Battery Type | Lithium metal (2 required) |
Warranty and Support
Duux products are designed for durability and performance. This product comes with a manufacturer's warranty. Please refer to the warranty card included in your package or visit the official Duux website for detailed warranty terms and conditions.
For technical support, troubleshooting assistance, or spare parts inquiries, please contact Duux customer service:
- Website: www.duux.com
- Email: Refer to the Duux website for regional contact information.
- Phone: Refer to the Duux website for regional contact information.
Please have your model number (DXCF15) and purchase date ready when contacting support.
