PlayStation DualSense Wireless Controller User Manual

1. Introduction

This manual provides essential information for the proper use and care of your PlayStation DualSense Wireless Controller. Please read this manual thoroughly before using the product and retain it for future reference. The DualSense controller is designed for use with PlayStation 5 consoles and is also compatible with PC, Mac, and mobile devices.

Image: Front view of the PlayStation DualSense Wireless Controller, showcasing its white and black design with illuminated light bar.

2. Setup

2.1 Charging the Controller

To charge the DualSense Wireless Controller, connect it to your PlayStation 5 console or a compatible USB charging device using a USB Type-C cable. The USB cable is typically supplied with the PS5 console and is not included with the controller when purchased separately. The controller's light bar will slowly blink orange while charging and turn off when fully charged.

Image: Top view of the DualSense controller, highlighting the USB-C charging port located between the trigger buttons.

2.2 Pairing with a PlayStation 5 Console

1. Ensure your PS5 console is powered on.
2. Connect the DualSense controller to the PS5 console using a USB Type-C cable.
3. Press the PlayStation button (PS button) on the controller.
4. Once paired, you can disconnect the USB cable for wireless play.

2.3 Connecting to PC, Mac, or Mobile Devices

The DualSense controller can be connected to compatible devices via a USB cable or Bluetooth wireless technology. For Bluetooth connection, ensure your device supports Bluetooth and is running macOS 11.3 or later, iOS 14.5 or later, iPadOS 14.5 or later, or tvOS 14.5 or later.

Bluetooth Pairing:

1. On the controller, press and hold the PS button and the Create button simultaneously until the light bar flashes.
2. On your device, go to Bluetooth settings and select the DualSense Wireless Controller from the list of available devices.

3. Operating Instructions

3.1 Key Features

• Haptic Feedback: Experience physically responsive feedback to in-game actions through dynamic vibrations from dual actuators. This feature replaces traditional rumble motors and can simulate environmental effects and weapon recoil.
• Adaptive Triggers: Interact with in-game gear and environments with varying levels of force and tension. The triggers provide resistance, simulating actions like pulling a bowstring or braking a vehicle.
• Built-in Microphone and Headset Jack: Communicate with others online using the integrated microphone or by connecting a headset to the 3.5mm jack. A dedicated mute button allows for quick microphone control.

Image: Close-up view of the PlayStation button and the microphone mute button located on the center of the DualSense controller.

3.2 PS Remote Play

To use the DualSense controller with PS Remote Play, ensure the Remote Play App is connected to Wi-Fi, and your PS4 or PS5 console has the latest system software and a compatible game. A wired connection via a LAN cable for the console is recommended for optimal performance. Version 4.0 of the Remote Play App on iOS and iPadOS or version 4.1 on macOS is required for controller functionality over Bluetooth.

4. Maintenance

To ensure the longevity and optimal performance of your DualSense Wireless Controller, follow these maintenance guidelines:

• Cleaning: Use a soft, dry cloth to clean the controller. Avoid using chemical solvents or abrasive cleaners.
• Storage: Store the controller in a cool, dry place away from direct sunlight and extreme temperatures.
• Operating Temperature: The recommended operating temperature range is 41 °F to 95 °F (5 °C to 35 °C).
• Avoid Drops: Protect the controller from physical shocks and drops, which can damage internal components.

5. Troubleshooting

If you encounter issues with your DualSense Wireless Controller, refer to the following common solutions:

• Controller Not Responding: Ensure the controller is charged. Connect it to the PS5 console with a USB cable and press the PS button. If unresponsive, try resetting the controller by inserting a small pin into the small hole on the back of the controller for 5 seconds.
• Connection Issues: For wireless connection, ensure the controller is within range of the console or device. Re-pair the controller if necessary (refer to Section 2.2 and 2.3). For PC/Mac/mobile, verify Bluetooth is enabled and the device's operating system is up to date.
• Charging Problems: Verify the USB Type-C cable is securely connected to both the controller and the charging source. Try a different USB port or cable if available.
• Drifting Analog Sticks: If analog sticks exhibit unintended movement, ensure the controller's firmware is updated. If the issue persists, contact PlayStation support.

For more detailed troubleshooting or persistent issues, visit the official PlayStation support website.

6. Specifications

7. Warranty and Support

For information regarding product warranty, please refer to the documentation provided at the time of purchase. For renewed products, the Amazon Renewed Guarantee typically covers replacement or refund if not satisfied with the purchase. For technical support, firmware updates, and additional resources, please visit the official PlayStation support website:

www.playstation.com/support