1. Important Safety Information
Please read all instructions carefully before installation and operation. Failure to follow these instructions may result in electric shock, fire, property damage, or personal injury. Keep this manual for future reference.
- Professional Installation Required: Installation must be performed by a qualified electrician or plumber in accordance with all local and national electrical and plumbing codes.
- Electrical Safety: Ensure the power supply matches the unit's requirements (220-240V AC, 50/60Hz). The unit must be properly grounded. Do not operate if the power cord is damaged.
- Water Pressure: Ensure water pressure is within the specified range (minimum 1.5 mSS, maximum 11 bar).
- Overheat Protection: The unit is equipped with overheat protection. If the unit overheats, it will automatically shut off. Do not bypass this safety feature.
- Children and Vulnerable Persons: This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
2. Product Overview
The SIM Bt1-Majesty 9Kw is a tankless instant electric water heater designed for efficient and on-demand hot water supply. Its compact, space-saving design makes it suitable for various installations. Key features include:
- Instant hot water delivery (180 to 270 liters per hour).
- Over 50% energy saving compared to traditional tank heaters.
- Tankless design for continuous hot water and space efficiency.
- Integrated overheat protection.
- Three adjustable heat settings.
- Efficient power consumption.
Figure 1: Front view of the SIM Bt1-Majesty 9Kw Instant Electric Water Heater. This image shows the compact design of the unit, ideal for space-saving installations.
3. Setup and Installation
Installation of the SIM Bt1-Majesty 9Kw Instant Electric Water Heater requires professional expertise. It is crucial to follow all local electrical and plumbing codes. The following is a general guide and should not replace professional installation.
3.1. Pre-Installation Checklist
- Verify power supply (220-240V AC, 50/60Hz) and adequate circuit breaker capacity (appropriate for 9000W).
- Ensure water supply lines are accessible and can provide the required flow rate (minimum 3 liters/minute).
- Check water pressure is within 1.5 mSS to 11 bar.
- Select a suitable mounting location, away from freezing temperatures and direct sunlight, with sufficient clearance for maintenance.
3.2. Mounting the Unit
- Mark the drilling points on the wall using the mounting template (if provided) or the unit's dimensions.
- Drill holes and insert appropriate wall anchors.
- Securely mount the water heater to the wall using screws.
3.3. Plumbing Connections
- Connect the cold water inlet to the designated inlet port on the heater.
- Connect the hot water outlet to your hot water supply line.
- Ensure all connections are tight and leak-free. Use appropriate sealing materials.
- Flush the system by opening a hot water tap to remove air before connecting power.
3.4. Electrical Connections
- Turn off the main power supply at the circuit breaker.
- Connect the electrical wiring to the terminal block inside the heater, following the wiring diagram provided in the full product manual (not included here).
- Ensure proper grounding.
- Close the cover and secure it.
- Restore power at the circuit breaker.
4. Operating Instructions
The SIM Bt1-Majesty 9Kw Instant Electric Water Heater is designed for simple operation. Once installed and powered, it will provide hot water on demand.
4.1. Initial Startup
- Ensure the unit is filled with water and all air is purged from the system by opening a hot water tap until water flows steadily.
- Turn on the electrical power to the unit.
- The unit will enter standby mode.
4.2. Adjusting Heat Settings
The unit features three heat settings (4000W, 5000W, 9000W) to control the water temperature and flow rate. Refer to the control panel on the unit for specific adjustment methods. Typically, a dial or buttons allow you to select the desired power level. Higher power levels provide hotter water or allow for higher flow rates.
- Low (4000W): Suitable for warmer climates or lower hot water demand.
- Medium (5000W): Balanced setting for general use.
- High (9000W): For colder climates or when a higher volume of hot water is needed quickly.
The unit will automatically activate when water flows through it and deactivate when the water flow stops.
5. Maintenance
Regular maintenance ensures optimal performance and longevity of your water heater. Always disconnect power before performing any maintenance.
5.1. Cleaning the Exterior
Wipe the exterior of the unit with a soft, damp cloth. Do not use abrasive cleaners, solvents, or harsh chemicals, as these can damage the finish.
5.2. Descaling (Professional Recommended)
In areas with hard water, mineral deposits (scale) can build up inside the heating elements, reducing efficiency. Descaling should be performed periodically by a qualified technician. The frequency depends on water hardness and usage.
5.3. Water Inlet Filter
Some units may have a water inlet filter. Check and clean this filter regularly to prevent blockages and maintain optimal water flow. Refer to the full product manual for instructions on accessing and cleaning the filter.
6. Troubleshooting
Before contacting customer support, please review the following common issues and solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| No hot water / Unit not turning on |
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| Water is not hot enough |
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| Water leakage |
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For issues not listed above or if solutions do not resolve the problem, please contact qualified service personnel.
7. Specifications
| Model Number | Bt1-Majesty 9Kw |
| Brand | SIM |
| Type | Instant Electric Tankless Water Heater |
| Power Output | 4000W / 5000W / 9000W (Adjustable) |
| Operating Voltage | AC 220 - 240 V, 50/60 Hz |
| Hot Water Capacity | 180 - 270 liters/hour |
| Maximum Boiler Pressure | 11 bar |
| Minimum Water Pressure | 1.5 mSS |
| Flow Rate | Minimum 3 liters/minute |
| Electrical Insulation Class | Class 1 |
| Dimensions (L x W x H) | 42.5 x 10 x 28.5 cm |
| Weight | 2.9 kg |
| Color | White |
8. Warranty and Support
The SIM Bt1-Majesty 9Kw Instant Electric Water Heater comes with a manufacturer's warranty. Please refer to the warranty card included with your purchase for specific terms, conditions, and duration. Keep your proof of purchase for warranty claims.
For technical support, service, or to inquire about replacement parts, please contact SIM customer service. Contact information can typically be found on the product packaging, the official SIM website, or your purchase receipt.
When contacting support, please have your model number (Bt1-Majesty 9Kw) and purchase date available.





