1. Introduction
Thank you for choosing the DEPFALL 23L Hot Towel Warmer. This appliance is designed to efficiently warm and sanitize towels for various professional and personal uses, including spas, salons, barber shops, and home use. Please read this manual thoroughly before operation to ensure safe and proper use.

Figure 1: The DEPFALL 23L Hot Towel Warmer, showcasing its design and capacity for multiple towels.
2. Safety Information
IMPORTANT SAFETY WARNING: WET TOWELS ONLY !!!
This towel warmer is designed for use with damp or wet towels. Placing dry towels inside can pose a fire hazard. Always ensure towels are adequately moistened before placing them in the unit.
- Ensure the unit is placed on a stable, heat-resistant surface.
- Do not block ventilation openings.
- Keep out of reach of children and pets.
- Unplug the unit when not in use or before cleaning.
- Do not immerse the unit in water or other liquids.
- Do not operate if the power cord or plug is damaged.
3. Product Features
- 2-in-1 Functionality: Designed for warming and cleaning facial towels, also suitable for bath towels, underwear, nail tools, massage stones, and other beauty tools.
- Safe & Reliable: CE certified with a removable tray for collecting water and easy cleaning.
- Durable Construction: Features an upgraded aluminum chamber for efficient heat conduction and a stainless steel towel shelf for rust resistance. Internal temperature control prevents overheating.
- Powerful Heating System: Quickly and evenly warms towels to an average of 149°F-158°F (65°C-70°C).
- Large Capacity: 23L capacity with a 2-layer rack, capable of storing approximately 50-60 regular-sized towels.

Figure 2: Key components of the DEPFALL 23L Hot Towel Warmer, including the water drip tray, stainless steel basket, UV light, and aluminum inner chamber.

Figure 3: Illustration of the 360° all-around electric heating system, ensuring thorough and even warming of towels.
4. Setup
- Unpack the towel warmer and all its components.
- Place the stainless steel basket(s) inside the aluminum chamber.
- Ensure the water drip tray is properly inserted at the bottom of the unit.
- Position the towel warmer on a flat, stable, and heat-resistant surface with adequate ventilation.
- Before first use, clean the interior of the towel warmer with a damp cloth and mild detergent. Wipe dry thoroughly.
Video 1: An overview of the DEPFALL Hot Towel Warmer, demonstrating its components and basic setup. This video highlights the stainless steel basket and water drip tray, and shows the UV light in operation.
5. Operating Instructions
- Prepare Towels: Thoroughly dampen or wet the towels. Wring out excess water so they are moist but not dripping.
- Load Towels: Open the cabinet door and neatly place the prepared towels onto the stainless steel racks. Avoid overfilling to allow for proper heat circulation. The unit can hold approximately 50-60 regular-sized towels.
- Close Door: Close the cabinet door securely.
- Power On: Plug the unit into a standard 110V power outlet. Locate the ON/OFF button (Power Switch) and press it to start the heating process. The indicator lamp will illuminate.
- Heating Time: The towel warmer typically takes about 30 minutes to reach its optimal temperature of 149°F-158°F (65°C-70°C). For a larger quantity of towels, extend the heating time to more than 1 hour.
- UV Function: The unit also features a UV light for sanitization. You can select the UV function independently or in conjunction with heating, depending on your needs.
- Remove Towels: Use tongs or heat-resistant gloves to safely remove hot towels from the unit.

Figure 4: Simple steps for operating the towel warmer: moisten towels, load them into the cabinet, and activate heating.

Figure 5: The DEPFALL 23L Hot Towel Warmer is versatile and suitable for various environments, including spas, hotels, restaurants, salons, bathrooms, and kitchens.
6. Maintenance
- Daily Cleaning: After each use, unplug the unit and allow it to cool down. Remove the stainless steel racks and the water drip tray. Wash them with warm, soapy water and dry thoroughly.
- Interior Cleaning: Wipe the interior of the aluminum chamber with a damp cloth. For stubborn stains, use a mild, non-abrasive cleaner. Ensure the interior is completely dry before next use.
- Exterior Cleaning: Clean the exterior surface with a soft, damp cloth. Do not use harsh chemicals or abrasive materials that could damage the finish.
- Water Drip Tray: Regularly empty and clean the water drip tray to prevent water accumulation and potential odors.
7. Troubleshooting
| Problem | Possible Cause / Solution |
|---|---|
| Unit does not heat up. |
|
| Towels are not hot enough. |
|
| Unpleasant smell after UV function. | This is likely the smell of ozone, which is a normal phenomenon associated with UV sanitization. It is not a bad smell. Ensure the unit was cleaned before first use. |
| Condensation around the door hinges. | This is common for towel heaters and depends on how moist the towels are. Ensure the water drip tray is in place and emptied regularly. |
| Can I put dry towels in the warmer? | No. This is a significant safety hazard. Always ensure towels are damp or wet before placing them in the warmer. Dry towels can burn. |
8. Specifications
| Feature | Detail |
|---|---|
| Model Number | RTD-23A |
| Capacity | 23 Liters |
| Dimensions (L x W x H) | 17.3'' x 11'' x 14'' (44cm x 28cm x 35.5cm) |
| Product Dimensions (Packaged) | 19.29 x 14.17 x 14.96 inches |
| Item Weight | 12.9 Pounds |
| Heating Temperature | 149°F-158°F (65°C-70°C) |
| Power Supply | 110V |
| Certifications | CE Certified, EPA Certified |
| Manufacturer | DEPFALL |
| UPC | 779283884316 |

Figure 6: Detailed dimensions of the DEPFALL 23L Hot Towel Warmer, illustrating its compact yet spacious design.
9. Warranty and Support
Specific warranty information for this product is not provided in the available data. For warranty claims, technical support, or any product-related inquiries, please contact DEPFALL customer service through the retailer where the product was purchased or visit the official DEPFALL website for contact details.
Please retain your purchase receipt as proof of purchase for any warranty or support claims.