1. Introduction
This manual provides essential information for the proper use, care, and maintenance of your Phonak Paradise Audeo P50 R RIC (Receiver-In-Canal) digital hearing aids. These devices are designed to enhance your hearing experience through advanced sound processing and seamless connectivity. Please read this manual thoroughly to ensure optimal performance and longevity of your hearing aids.
This image displays a pair of Phonak Paradise Audeo P50 R RIC digital hearing aids. They are beige-colored, sleek, and designed to sit discreetly behind the ear, with a thin wire connecting to the receiver in the ear canal. The devices feature a minimalist design with a small button or rocker switch visible on the side.
2. Key Features
The Phonak Paradise Audeo P50 R hearing aids incorporate several advanced technologies to provide a superior listening experience:
- New Sound Processing: Equipped with the PRISM chip and a new motion sensor for enhanced sound clarity and environmental awareness.
- AutoSense OS 4.0: Features new APD and AutoSense OS 4.0 for personalized digital solutions, including integration with the myPhonak 4.0 app.
- Digital Solutions: Includes a new Client dashboard 2.0 and Hearing Screener 2.0 for comprehensive management and assessment.
- Universal Connectivity: Offers seamless connection to smartphones (Android & iPhone), televisions, and other Bluetooth-enabled devices.
- Multiple Bluetooth Connections: Supports multiple active Bluetooth connections for versatile use.
- Tap Control: Provides new tap control functionality for easy access to Bluetooth features such as answering calls or pausing streaming.
- Hearing Loss Suitability: Designed for individuals experiencing mild to severe hearing loss.
3. Setup and Initial Use
3.1 Unboxing and First Charge
Upon receiving your Phonak Paradise Audeo P50 R hearing aids, carefully unpack all components. Before initial use, it is recommended to fully charge the devices. Place the hearing aids into their charging case, ensuring they are correctly seated in the designated slots.
This image shows the Phonak Paradise Audeo P50 R hearing aids securely placed within their compact, closed charging case. The case is a metallic beige color, matching the hearing aids, and has a smooth, rounded design, indicating portability and protection during charging.
3.2 Charging Process
Connect the charging case to a power source using the provided cable. The indicator lights on the hearing aids will illuminate to show the charging status. A full charge typically takes a few hours. Once fully charged, the lights will indicate completion, and the hearing aids are ready for use.
This image illustrates the Phonak Paradise Audeo P50 R hearing aids actively charging inside their open case. The case features a bright green interior with dedicated slots for each hearing aid. Small green indicator lights are visible on the hearing aids, signifying that they are correctly seated and receiving power.
3.3 Pairing with Devices
Your Phonak Paradise Audeo P50 R hearing aids can be paired with both Android and iPhone smartphones via Bluetooth. To pair, ensure your hearing aids are charged and in pairing mode (refer to your audiologist's instructions or the myPhonak app for specific steps). Then, navigate to the Bluetooth settings on your smartphone, search for available devices, and select your Phonak hearing aids to establish a connection.
4. Operating Instructions
4.1 Wearing the Hearing Aids
Gently place the hearing aid behind your ear, ensuring the receiver wire is positioned correctly and the dome or custom earmold is comfortably inserted into your ear canal. The device should sit securely and discreetly. Consult your audiologist for personalized fitting instructions.
This image shows one Phonak Paradise Audeo P50 R hearing aid removed from its charging case, which is open. The hearing aid's design, including the receiver wire and dome, is clearly visible, illustrating its compact form factor and how it connects to the ear.
4.2 AutoSense OS 4.0
Your hearing aids feature AutoSense OS 4.0, an operating system that automatically analyzes the sound environment and blends the best features from multiple programs to provide a seamless listening experience. It adapts to various situations, from quiet conversations to noisy restaurants, without requiring manual adjustments.
4.3 myPhonak 4.0 App
The myPhonak 4.0 app provides enhanced control and personalization options for your hearing aids. Through the app, you can adjust volume, change programs, access remote support, and track your hearing health data. Download the app from your smartphone's app store.
4.4 Tap Control
The Phonak Paradise Audeo P50 R includes a tap control feature. A simple double-tap on your ear or the hearing aid allows you to accept/end phone calls, pause/resume streaming, or activate voice assistants, depending on your personalized settings.
4.5 Universal Connectivity
These hearing aids offer universal Bluetooth connectivity, allowing direct streaming from a wide range of devices, including smartphones (Android and iPhone), tablets, and compatible televisions. This enables you to enjoy calls, music, and TV audio directly through your hearing aids.
5. Care and Maintenance
5.1 Daily Cleaning
Regular cleaning is crucial for the performance and hygiene of your hearing aids. Use a soft, dry cloth to wipe the surface of the hearing aids daily. Use the provided cleaning tools to gently remove any earwax or debris from the receiver and microphone openings. Avoid using water or cleaning solvents.
5.2 Storage
When not in use, store your hearing aids in their charging case or a dry, cool place. Avoid exposing them to extreme temperatures, humidity, or direct sunlight. Keep them out of reach of children and pets.
5.3 Battery Care
Always ensure your hearing aids are fully charged before extended use. Avoid completely draining the battery frequently, as this can impact its long-term capacity. Charge them overnight or as needed to maintain optimal power levels.
6. Troubleshooting Common Issues
If you experience any issues with your Phonak Paradise Audeo P50 R hearing aids, refer to the following common problems and solutions:
- No Sound or Weak Sound:
- Check if the hearing aids are turned on.
- Ensure the battery is charged.
- Clean any earwax or debris from the receiver and microphone.
- Adjust the volume using the myPhonak app or the physical controls.
- Connectivity Issues (Bluetooth):
- Ensure Bluetooth is enabled on your smartphone.
- Unpair and re-pair the hearing aids with your device.
- Restart both your hearing aids and your smartphone.
- Ensure your devices are within Bluetooth range.
- Charging Problems:
- Verify the charging cable and power adapter are securely connected.
- Ensure the hearing aids are correctly seated in the charging case.
- Check for any debris in the charging contacts.
- Feedback or Whistling:
- Ensure the hearing aid is properly inserted into your ear.
- Check if the dome or earmold is correctly sized and fitted.
- Clean any earwax from your ear canal or the hearing aid.
- Consult your audiologist if the issue persists.
If these steps do not resolve the issue, please contact your hearing care professional or Phonak customer support.
7. Product Specifications
| Feature | Detail |
|---|---|
| Brand | Phonak |
| Model Number | Audeo P50 R |
| ASIN | B08ZSN9SBL |
| Type | RIC (Receiver-In-Canal) |
| Channels | 16 Channels |
| Connectivity | Universal Bluetooth (Android & iPhone) |
| Sound Processing | PRISM chip, AutoSense OS 4.0 |
| Special Features | Motion Sensor, Tap Control, myPhonak 4.0 app |
| Net Quantity | 1.00 Count (Pair) |
| Date First Available | 23 March 2021 |
8. Warranty and Support
For information regarding the warranty of your Phonak Paradise Audeo P50 R hearing aids, please refer to the warranty card included with your product packaging or contact your authorized Phonak dealer or hearing care professional. For technical support, service, or further assistance, please reach out to your local Phonak representative or visit the official Phonak website.
