Xbox QAU-00021

Xbox Core Wireless Gaming Controller – Electric Volt

User Manual

1. Introduction

About Your Controller

Experience the modernized design of the Xbox Wireless Controller in Electric Volt, featuring sculpted surfaces and refined geometry for enhanced comfort during gameplay. This controller is designed for seamless content capture and sharing, and offers broad compatibility across various gaming platforms.

Xbox Core Wireless Gaming Controller - Electric Volt

Front view of the Xbox Core Wireless Gaming Controller in Electric Volt.

2. Setup

2.1 Battery Installation

The Xbox Core Wireless Gaming Controller uses two AA batteries. To install or replace batteries:

  1. Locate the battery compartment on the rear of the controller.
  2. Press the small tab and lift the battery cover to remove it.
  3. Insert two AA batteries, ensuring correct polarity (+ and - ends).
  4. Replace the battery cover, pressing down until it clicks into place.
Back of Xbox controller showing battery compartment

Rear view of the controller with the battery compartment.

2.2 Initial Pairing

Your controller can connect wirelessly via Xbox Wireless or Bluetooth technology.

For Xbox Consoles (Xbox Wireless):

  1. Turn on your Xbox console.
  2. Press and hold the Xbox button on your controller to turn it on.
  3. Press the Pair button on your Xbox console (usually on the front or side).
  4. Press and hold the Pair button on the top of your controller until the Xbox button flashes rapidly.
  5. The Xbox button will glow solid when connected.

For Windows PCs, Android, and iOS Devices (Bluetooth):

  1. Ensure Bluetooth is enabled on your device.
  2. Press and hold the Xbox button on your controller to turn it on.
  3. Press and hold the Pair button on the top of your controller until the Xbox button flashes rapidly.
  4. On your device, go to Bluetooth settings and select "Xbox Wireless Controller" from the list of available devices.
  5. The Xbox button will glow solid when connected.

Wired Connection:

You can also connect the controller directly to your console or PC using a USB-C cable (not included) for plug-and-play functionality.

Xbox controller connected to multiple devices

The controller supports connectivity across Xbox consoles, Windows PCs, and mobile devices.

3. Operating Your Controller

3.1 Key Features

  • Hybrid D-pad: Provides precise input for directional movements.
  • Textured Grip: Located on the triggers, bumpers, and back-case for enhanced control and comfort.
  • Share Button: Seamlessly capture and share screenshots and game recordings with a single press.
Close-up of Xbox controller D-pad and buttons

Detailed view of the hybrid D-pad and central buttons.

3.2 Connectivity Ports

The controller features essential ports for extended functionality:

  • USB-C Port: For direct wired connection to consoles or PCs, and for charging rechargeable battery packs (if used).
  • 3.5mm Audio Jack: Plug in any compatible headset for immersive audio and chat.
Bottom view of Xbox controller showing USB-C and audio jack

Bottom view of the controller highlighting the USB-C port and 3.5mm audio jack.

3.3 Customization

Personalize your gaming experience using the Xbox Accessories app:

  • Button Remapping: Reassign button functions to suit your play style.
  • Custom Profiles: Create and save unique controller profiles for different games.
Hands holding Xbox controller during gameplay

The controller is designed for comfortable and customizable gameplay.

4. Maintenance

4.1 Cleaning

To keep your controller in optimal condition:

  • Use a soft, dry cloth to wipe down the controller's surfaces.
  • For stubborn grime, slightly dampen the cloth with water or a mild, non-abrasive cleaner.
  • Avoid excessive moisture and harsh chemicals, as these can damage the controller.

4.2 Battery Care

Proper battery care ensures long-lasting performance:

  • Remove batteries if the controller will not be used for an extended period to prevent leakage.
  • The controller offers up to 40 hours of battery life with AA batteries. Actual battery life may vary based on usage and other factors.
  • If using rechargeable battery packs, follow the manufacturer's instructions for charging and care.

5. Troubleshooting

5.1 Common Issues and Solutions

  • Controller Not Pairing:
    • Ensure batteries are correctly installed and charged.
    • Restart your console or device.
    • Try re-pairing the controller by pressing and holding the Pair buttons on both the controller and the console/device.
    • Ensure no other wireless devices are causing interference.
  • Connectivity Drops:
    • Move closer to your console or device to reduce signal interference.
    • Check for and install any available firmware updates for your controller via the Xbox Accessories app.
    • Replace batteries if they are low.
  • Buttons Unresponsive/Stick Drift:
    • Ensure the controller is clean and free of debris around the buttons and thumbsticks.
    • Update controller firmware.
    • If issues persist, contact Xbox Support for further assistance.

6. Specifications

Model NumberQAU-00021
Dimensions7.2 x 7.1 x 2.8 inches
Weight15.84 ounces
ConnectivityXbox Wireless, Bluetooth, USB-C
Battery Type2 AA batteries (included)
Battery LifeUp to 40 hours (varies with usage)
Audio Port3.5mm stereo headset jack
ManufacturerMicrosoft
Country of OriginChina

7. Warranty & Support

For warranty information, please refer to the documentation included with your product or visit the official Xbox support website.

For detailed instructions and further support, you can download the official User Manual (PDF) or visit the Xbox support page:

© 2025 Xbox. All rights reserved.

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