902867-001

Generic X550-T2 Dual Port 10GB Ethernet Adapter User Manual

Model: 902867-001

Introduction

This manual provides comprehensive instructions for the installation, operation, and maintenance of your Generic X550-T2 Dual Port 10GB Ethernet Adapter. Please read this manual thoroughly before installation and retain it for future reference.

Safety Information

Package Contents

Verify that all items are present in the package:

Generic X550-T2 Dual Port 10GB Ethernet Adapter with full-height and low-profile brackets

Image 1: The X550-T2 Dual Port 10GB Ethernet Adapter, showing the main board and included brackets.

Setup and Installation

  1. Power Off System: Shut down your computer completely and unplug the power cord from the wall outlet.
  2. Open Computer Case: Remove the side panel of your computer case to access the motherboard.
  3. Locate PCI-E Slot: Identify an available PCI Express (PCI-E) x4 or larger slot on your motherboard.
  4. Remove Slot Cover: Carefully remove the metal slot cover corresponding to the chosen PCI-E slot on the back of your computer case.
  5. Install Adapter: Align the adapter with the PCI-E slot and firmly press it down until it is securely seated. Ensure the bracket is flush with the case opening.
  6. Secure Adapter: Use a screw to secure the adapter's bracket to the computer case.
  7. Close Case: Replace the computer case side panel.
  8. Reconnect Power: Plug the power cord back into the wall outlet and power on your computer.
Two RJ45 ports on the X550-T2 Ethernet Adapter

Image 2: Close-up view of the dual RJ45 ports on the adapter, ready for network cable connection.

Operating Instructions

Driver Installation

Upon first boot after installation, your operating system (e.g., Windows) may automatically detect and install the necessary drivers. If not, follow these steps:

  1. Insert Driver CD: If provided, insert the driver CD into your computer's optical drive and follow the on-screen instructions.
  2. Download Drivers: If no CD is provided or for updated drivers, visit the manufacturer's website (or a reputable driver download site for Generic products) and download the appropriate drivers for the X550-T2 adapter and your operating system.
  3. Install Drivers: Run the downloaded driver installer and follow the prompts. Restart your computer if prompted.

Network Connection

Once drivers are installed, connect your network cables:

Maintenance

Troubleshooting

No network connectivity after installation:
  • Ensure the adapter is fully seated in the PCI-E slot.
  • Verify that the network cables are securely connected to both the adapter and the network device.
  • Check if the drivers are correctly installed in your operating system's Device Manager. Reinstall drivers if necessary.
  • Confirm that the network switch/router is powered on and functioning correctly.
Slow network speeds:
  • Ensure you are using CAT6a or CAT7 Ethernet cables for 10GB speeds.
  • Verify that your network switch/router supports 10GB Ethernet.
  • Update the network adapter drivers to the latest version.
  • Check for other network congestion or issues on your network.
Adapter not detected by the system:
  • Reseat the adapter in the PCI-E slot.
  • Try installing the adapter in a different PCI-E slot if available.
  • Ensure your motherboard's BIOS/UEFI settings are configured to enable PCI-E slots.

Specifications

FeatureDetail
Model Number902867-001
Hardware InterfaceEthernet, PCI Express x4
Data Link ProtocolEthernet
Data Transfer Rate10 Gigabits Per Second
PortsDual RJ45
Compatible DevicesDesktop PCs
Compatible OS FamilyWindows (and likely Linux/macOS with appropriate drivers)
Item Weight7 ounces
Package Dimensions8.93 x 5.78 x 1.33 inches

Warranty and Support

For warranty information and technical support, please refer to the documentation provided with your purchase or contact the retailer. As this is a Generic product, specific warranty terms may vary by seller.

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