EPOS ADAPT 165T USB-C II

EPOS I SENNHEISER ADAPT 165T USB-C II Headset User Manual

Model: ADAPT 165T USB-C II

Introduction

The EPOS I SENNHEISER ADAPT 165T USB-C II is a high-quality, wired on-ear headset designed for professional use, optimized for Unified Communications (UC) and certified for Microsoft Teams. It offers versatile connectivity options via both 3.5 mm jack and USB-C, ensuring compatibility with a wide range of devices. This manual provides essential information for setting up, operating, and maintaining your headset.

EPOS I SENNHEISER ADAPT 165T USB-C II Mono Headset, side view

Side view of the EPOS I SENNHEISER ADAPT 165T USB-C II mono headset, showing the earcup and microphone boom.

What's in the Box

Upon unboxing, please ensure all the following components are present:

  • EPOS I SENNHEISER ADAPT 165T USB-C II Headset
  • USB-C Cable (integrated with inline control)
  • 3.5 mm Jack Cable (integrated with inline control)
EPOS I SENNHEISER ADAPT 165T USB-C II Mono Headset with cables and inline control

The ADAPT 165T USB-C II mono headset shown with its integrated USB-C and 3.5mm jack cables, featuring the inline control unit.

Setup

Follow these steps to connect your headset to your device:

  1. Connect via USB-C: Insert the USB-C connector of the headset cable into an available USB-C port on your computer or device. The headset will be automatically recognized.
  2. Connect via 3.5 mm Jack: Insert the 3.5 mm jack connector of the headset cable into the audio jack of your smartphone, tablet, or computer.
  3. Adjust Fit: Place the headset on your head and adjust the headband for a comfortable fit. The earcup should rest gently on your ear.
  4. Position Microphone: Position the microphone boom approximately 2-3 cm (1 inch) from the corner of your mouth for optimal voice pickup. The microphone boom can be rotated.

Operating Instructions

The ADAPT 165T USB-C II features an inline control unit for easy management of calls and audio playback.

Inline Control Functions:

  • Volume Up (+): Press to increase listening volume.
  • Volume Down (-): Press to decrease listening volume.
  • Mute Microphone: Press the microphone icon button to mute or unmute the microphone. An LED indicator on the control unit may show the mute status.
  • Call Control (Microsoft Teams/UC Optimized):
    • Press the dedicated Microsoft Teams button (if applicable) to launch Teams, answer/end calls, or open notifications.
    • For other UC platforms, the central button typically answers/ends calls or plays/pauses audio.

Microphone Usage:

The microphone features noise-cancelling technology to reduce background noise for clearer communication. Ensure the microphone is positioned correctly for optimal performance.

Maintenance

Proper care extends the life of your headset.

  • Cleaning: Use a soft, dry cloth to clean the headset. For the earcup cushion, gently wipe with a damp cloth and mild soap if necessary, then dry thoroughly. Do not use harsh chemicals or abrasive materials.
  • Storage: When not in use, store the headset in a clean, dry place, away from extreme temperatures and direct sunlight. Avoid tangling the cables.
  • Cable Care: Do not pull on the cables forcefully. Always grasp the connector when plugging or unplugging.

Troubleshooting

If you encounter issues with your headset, refer to the following common solutions:

ProblemPossible CauseSolution
No sound from headset
  • Headset not properly connected.
  • Volume too low on headset or device.
  • Incorrect audio output device selected.
  • Ensure USB-C or 3.5 mm jack is fully inserted.
  • Increase volume using inline control and device settings.
  • Check your device's sound settings and select the headset as the output device.
Microphone not working
  • Microphone muted.
  • Incorrect audio input device selected.
  • Microphone boom not positioned correctly.
  • Press the mute button on the inline control to unmute.
  • Check your device's sound settings and select the headset microphone as the input device.
  • Adjust the microphone boom closer to your mouth.
Call control buttons not responding
  • Software compatibility issue.
  • Application not in focus.
  • Ensure your communication software (e.g., Microsoft Teams) is up to date.
  • Make sure the communication application is the active window.
  • Restart the application or your device.

Specifications

FeatureDetail
Model NameADAPT 165T USB-C II
BrandEPOS
Connectivity TechnologyWired (USB-C, 3.5 mm Jack)
Form FactorOn-ear
ColorBlack
MicrophoneIncluded, Noise-cancelling
Control TypeMedia Control (Inline Remote)
Frequency Range20 Hz - 20,000 Hz
Weight144 Grams
CompatibilityMicrosoft Teams Certified, UC Optimized, Mobile Phones, PCs

Warranty

The EPOS I SENNHEISER ADAPT 165T USB-C II headset comes with a 2-year manufacturer's warranty. Please retain your proof of purchase for warranty claims. For detailed terms and conditions, refer to the official EPOS warranty policy or contact customer support.

Support

For further assistance, technical support, or warranty inquiries, please visit the official EPOS website or contact their customer service department. You can typically find contact information on the product packaging or the manufacturer's website.

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