Introduction
The EPOS I SENNHEISER ADAPT 165T USB-C II is a high-quality, wired on-ear headset designed for professional use, optimized for Unified Communications (UC) and certified for Microsoft Teams. It offers versatile connectivity options via both 3.5 mm jack and USB-C, ensuring compatibility with a wide range of devices. This manual provides essential information for setting up, operating, and maintaining your headset.

Side view of the EPOS I SENNHEISER ADAPT 165T USB-C II mono headset, showing the earcup and microphone boom.
What's in the Box
Upon unboxing, please ensure all the following components are present:
- EPOS I SENNHEISER ADAPT 165T USB-C II Headset
- USB-C Cable (integrated with inline control)
- 3.5 mm Jack Cable (integrated with inline control)

The ADAPT 165T USB-C II mono headset shown with its integrated USB-C and 3.5mm jack cables, featuring the inline control unit.
Setup
Follow these steps to connect your headset to your device:
- Connect via USB-C: Insert the USB-C connector of the headset cable into an available USB-C port on your computer or device. The headset will be automatically recognized.
- Connect via 3.5 mm Jack: Insert the 3.5 mm jack connector of the headset cable into the audio jack of your smartphone, tablet, or computer.
- Adjust Fit: Place the headset on your head and adjust the headband for a comfortable fit. The earcup should rest gently on your ear.
- Position Microphone: Position the microphone boom approximately 2-3 cm (1 inch) from the corner of your mouth for optimal voice pickup. The microphone boom can be rotated.
Operating Instructions
The ADAPT 165T USB-C II features an inline control unit for easy management of calls and audio playback.
Inline Control Functions:
- Volume Up (+): Press to increase listening volume.
- Volume Down (-): Press to decrease listening volume.
- Mute Microphone: Press the microphone icon button to mute or unmute the microphone. An LED indicator on the control unit may show the mute status.
- Call Control (Microsoft Teams/UC Optimized):
- Press the dedicated Microsoft Teams button (if applicable) to launch Teams, answer/end calls, or open notifications.
- For other UC platforms, the central button typically answers/ends calls or plays/pauses audio.
Microphone Usage:
The microphone features noise-cancelling technology to reduce background noise for clearer communication. Ensure the microphone is positioned correctly for optimal performance.
Maintenance
Proper care extends the life of your headset.
- Cleaning: Use a soft, dry cloth to clean the headset. For the earcup cushion, gently wipe with a damp cloth and mild soap if necessary, then dry thoroughly. Do not use harsh chemicals or abrasive materials.
- Storage: When not in use, store the headset in a clean, dry place, away from extreme temperatures and direct sunlight. Avoid tangling the cables.
- Cable Care: Do not pull on the cables forcefully. Always grasp the connector when plugging or unplugging.
Troubleshooting
If you encounter issues with your headset, refer to the following common solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| No sound from headset |
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| Microphone not working |
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| Call control buttons not responding |
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Specifications
| Feature | Detail |
|---|---|
| Model Name | ADAPT 165T USB-C II |
| Brand | EPOS |
| Connectivity Technology | Wired (USB-C, 3.5 mm Jack) |
| Form Factor | On-ear |
| Color | Black |
| Microphone | Included, Noise-cancelling |
| Control Type | Media Control (Inline Remote) |
| Frequency Range | 20 Hz - 20,000 Hz |
| Weight | 144 Grams |
| Compatibility | Microsoft Teams Certified, UC Optimized, Mobile Phones, PCs |
Warranty
The EPOS I SENNHEISER ADAPT 165T USB-C II headset comes with a 2-year manufacturer's warranty. Please retain your proof of purchase for warranty claims. For detailed terms and conditions, refer to the official EPOS warranty policy or contact customer support.
Support
For further assistance, technical support, or warranty inquiries, please visit the official EPOS website or contact their customer service department. You can typically find contact information on the product packaging or the manufacturer's website.