1. Important Safety Information
Please read this entire manual carefully before installing, operating, or maintaining your Eurom RAD 2000 Convector Heater. Failure to follow these instructions may result in electric shock, fire, property damage, or personal injury. Keep this manual for future reference.
- Ensure the voltage indicated on the rating label corresponds to your mains voltage.
- Do not operate the heater with a damaged cord or plug, or after the heater malfunctions or has been dropped or damaged in any manner.
- Do not use the heater in bathrooms, laundry areas, or similar indoor locations where water is present.
- Keep combustible materials such as furniture, pillows, bedding, papers, clothes, and curtains at least 1 meter (3 feet) from the front and sides of the heater.
- Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage the heater.
- Always unplug the heater when not in use.
- This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
2. Product Overview
The Eurom RAD 2000 is an oil-free convector heater designed for efficient and safe heating. It features a 2000W heating element, an adjustable thermostat, a timer function, and WiFi connectivity for smart control. The integrated tip-over protection enhances safety by automatically shutting off the unit if it falls over.

Figure 1: Eurom RAD 2000 Oilfree WiFi Convector Heater. This image shows the full heater unit, highlighting its white finish, vertical heating fins, control panel with digital display, and four caster wheels for portability.
Components:
- Heating Fins: Vertical elements for heat dissipation.
- Control Panel: Located on the side, featuring a digital display and control buttons.
- Digital Display: Shows current temperature and settings.
- Mode Button: To cycle through operating modes.
- WiFi Indicator: Light indicating WiFi connection status.
- Power Button: To turn the heater on or off.
- Caster Wheels: Four wheels for easy movement of the heater.
- Power Cord: For connecting to an electrical outlet.
3. Setup
3.1 Unpacking
- Carefully remove the heater from its packaging.
- Check for any signs of damage during transit. If damaged, do not operate and contact your retailer.
- Retain the packaging for future storage or transport.
3.2 Attaching Caster Wheels
The heater is designed for floor mounting and comes with caster wheels for portability.
- Place the heater upside down on a soft, stable surface to avoid scratching.
- Locate the four caster wheels and their mounting brackets (if separate).
- Attach each caster wheel assembly to the designated slots or screw holes at the bottom of the heater. Ensure they are securely fastened.
- Carefully turn the heater upright.
3.3 Placement
- Place the heater on a firm, level surface.
- Ensure there is at least 1 meter (3 feet) of clear space around the heater from walls, furniture, and other objects to allow for proper air circulation and prevent fire hazards.
- Do not place the heater directly below a power outlet.
- Avoid placing the heater in areas with high humidity or near water sources.
3.4 Power Connection
Plug the power cord into a grounded electrical outlet (220 Volts AC). Ensure the outlet is suitable for the heater's 2000W power consumption.
4. Operating Instructions

Figure 2: Close-up of the control panel. This image details the digital display showing "22°C", the 'MODE' button, 'WIFI' indicator, and the power button, which are essential for operating the heater.
4.1 Powering On/Off
- To turn on the heater, press the Power Button (symbol: circle with vertical line) on the control panel. The digital display will illuminate.
- To turn off the heater, press the Power Button again. The display will turn off.
4.2 Setting Temperature (Thermostat)
The heater features an adjustable thermostat to maintain your desired room temperature.
- When the heater is on, the digital display shows the current room temperature or the set temperature.
- Use the Temperature Up/Down buttons (usually indicated by '+' and '-' or arrows, though not explicitly visible in the provided image, these are standard for thermostats) to adjust the desired temperature. The heater will automatically turn on or off to maintain this setting.
4.3 Mode Selection
Press the MODE Button (labeled "MODE") to cycle through available operating modes. Common modes may include:
- Comfort Mode: Maintains a set comfortable temperature.
- Eco Mode: Operates at a lower power setting for energy saving.
- Anti-frost Mode: Maintains a minimum temperature to prevent freezing.
Refer to the display icons for specific mode indications.
4.4 Timer Function
The integrated timer allows you to program the heater to turn on or off after a set period.
- Consult the full product manual for detailed instructions on setting the timer, as specific button combinations are usually required.
- Typically, you would press a dedicated timer button or hold the MODE button to enter timer settings, then use temperature adjustment buttons to set the duration.
4.5 WiFi Connectivity
The Eurom RAD 2000 can be controlled via a smartphone app using its WiFi function.
- Download the App: Search for the "Eurom Smart" or similar app in your smartphone's app store (iOS or Android).
- Register/Log In: Create an account or log in if you already have one.
- Add Device: Follow the in-app instructions to add your RAD 2000 heater. This usually involves putting the heater into pairing mode (often by holding the WiFi button or a combination of buttons until the WiFi indicator blinks rapidly).
- Connect to Network: Select your home WiFi network (2.4GHz only, 5GHz networks are typically not supported by smart home devices) and enter the password.
- Control: Once connected, you can control the heater's power, temperature, mode, and timer settings from your smartphone. The WiFi Indicator on the heater will show a steady light when successfully connected.
4.6 Tip-over Protection
For safety, the heater is equipped with a tip-over switch. If the heater is accidentally knocked over, it will automatically shut off. To resume operation, place the heater upright on a stable surface and press the power button to turn it back on.
5. Maintenance
5.1 Cleaning
- Always unplug the heater and allow it to cool completely before cleaning.
- Wipe the exterior surfaces with a soft, damp cloth. Do not use abrasive cleaners or solvents.
- Do not immerse the heater in water or spray water directly onto it.
- Use a vacuum cleaner with a brush attachment to remove dust from the air inlets and outlets.
5.2 Storage
- If storing the heater for an extended period, clean it thoroughly.
- Store the heater in its original packaging in a cool, dry place, away from direct sunlight and moisture.
- Do not place heavy objects on top of the heater during storage.
6. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Heater does not turn on. | No power supply; Power button not pressed; Tip-over switch activated. | Check power cord and outlet; Press power button; Ensure heater is upright on a stable surface. |
| Heater turns off unexpectedly. | Overheating protection activated; Tip-over switch activated. | Unplug, let cool for 30 minutes, check for obstructions; Ensure heater is upright. |
| Heater not heating effectively. | Temperature setting too low; Room too large; Air inlets/outlets blocked. | Increase desired temperature; Ensure heater is appropriate for room size; Clear any obstructions. |
| WiFi connection fails. | Incorrect WiFi password; Heater too far from router; Router on 5GHz band; Heater not in pairing mode. | Verify password; Move heater closer to router; Ensure router is 2.4GHz compatible; Re-enter pairing mode as per app instructions. |
If the problem persists after attempting these solutions, please contact Eurom customer support.
7. Specifications
| Feature | Detail |
|---|---|
| Brand | Eurom |
| Model | RAD 2000 |
| Reference Number | 262771 |
| Type | Oilfree Convector Heater |
| Power Output | 2000W |
| Voltage | 220 Volts (AC) |
| Weight | 5.7 kilograms |
| Form Factor | Pedestal (Floor Standing) |
| Features | Thermostat, Timer, WiFi, Tip-over protection |
8. Warranty and Support
Eurom products are manufactured to high quality standards. In the unlikely event of a defect, please refer to the warranty conditions provided with your purchase or visit the official Eurom website for detailed warranty information.
For technical support, troubleshooting assistance, or spare parts inquiries, please contact your retailer or the official Eurom customer service department. Have your model number (RAD 2000 / 262771) and purchase date ready when contacting support.
Website: www.eurom.nl







