Introduction
Welcome to the user manual for your Portronics Ruffpad 15 Re-Writable LCD Screen Writing Pad. This device is designed for drawing, writing, taking notes, and creative expression, suitable for all ages. It offers a paperless solution for various activities, from early childhood education to business meetings.
The Ruffpad 15 features a large 15-inch LCD screen, a convenient stylus, and a single-tap erase button. It also includes a smart lock function to prevent accidental erasure.

Front view of the Portronics Ruffpad 15 LCD Writing Pad with its stylus.
Package Contents
- Portronics Ruffpad 15 LCD Writing Pad
- Stylus Pen
Setup
- Unboxing: Carefully remove the Ruffpad 15 and its accessories from the packaging.
- Stylus Placement: The stylus is typically stored in a slot on the side of the Ruffpad. Remove it for use and reinsert it for storage.
- Initial Use: The device is ready for immediate use. No charging or complex setup is required for basic writing and erasing functions.
Operating Instructions
1. Writing and Drawing
Use the provided stylus pen to write or draw directly on the LCD screen. The pressure-sensitive screen allows for varying line thickness based on how firmly you press the stylus.

A user drawing fish on the Ruffpad 15 using the stylus pen.
2. Erasing Content
To clear the screen, press the circular erase button located at the bottom center of the Ruffpad. This will instantly clear all content from the screen.

The quick push erase button on the Portronics Ruffpad 15.
3. Using the Screen Lock Switch
The Ruffpad 15 features a screen lock switch on the back to prevent accidental erasure.
- To Lock: Slide the switch to the locked position (usually indicated by a closed padlock icon). When locked, the erase button will be disabled, and your content will remain on the screen.
- To Unlock: Slide the switch to the unlocked position (usually indicated by an open padlock icon). This enables the erase button, allowing you to clear the screen.

The secure screen lock switch located on the back of the Ruffpad 15.
4. Saving Doodles (App Integration)
The Portronics Ruffpad ecosystem includes an optional companion application available on iOS and Android stores. This app may allow you to capture and save your notes and doodles from the Ruffpad to your smartphone. Refer to the app's specific instructions for details on its functionality and how to use it with your Ruffpad 15.
Maintenance
- Cleaning: Use a soft, dry, lint-free cloth to clean the screen and body of the Ruffpad. Avoid using liquid cleaners, aerosols, or abrasive materials, as these can damage the screen.
- Storage: Store the Ruffpad in a cool, dry place away from direct sunlight and extreme temperatures. Ensure the stylus is securely placed in its holder to prevent loss.
- Battery Life: The Ruffpad 15 is designed for long-term use with approximately 20,000 erase cycles. If the erase function stops working, it may indicate that the internal battery needs replacement. Contact customer support for assistance.
- Avoid Pressure: Do not apply excessive force or sharp objects to the screen, as this can cause permanent damage.
Troubleshooting
- Problem: Screen does not erase.
- Solution: Check the screen lock switch on the back of the Ruffpad. Ensure it is in the unlocked position. If it is unlocked and the screen still does not erase, the internal battery may be depleted. Contact customer support for further assistance.
- Problem: Writing is faint or inconsistent.
- Solution: Ensure you are using the provided stylus. Apply consistent pressure while writing. If the issue persists, the screen may be damaged or the battery is very low, affecting screen refresh. Contact customer support.
- Problem: Accidental marks appear on the screen.
- Solution: This can occur if pressure is applied to the screen by other objects or fingers while writing. Use the screen lock feature to prevent accidental marks when not actively writing or when transporting the device.
Specifications
| Brand | Portronics |
| Model Name | Ruffpad 15 |
| Model Number | POR-1237 |
| Screen Size | 15 inches (38.1 cm) |
| Display Type | LCD |
| Pressure Sensitivity | 4096 Levels |
| Special Feature | Ultra-thin |
| Color | Grey |
| Item Weight | 380 Grams |
| Dimensions (L x W) | 30L x 34W Centimeters |
| Erase Cycles | Approximately 20,000 |
| Country of Origin | China |
Warranty and Support
Warranty Information
The Portronics Ruffpad 15 comes with a 1-year manufacturer warranty from the date of purchase. This warranty covers manufacturing defects. Please retain your purchase receipt for warranty claims.
Customer Support
For any assistance, queries, or warranty claims, please contact Portronics customer support:
- Phone/WhatsApp: 9555245245
- Email Support: https://support.portronics.com
- Operating Hours: 10 AM - 6 PM (local time)
Manufacturer and Packer Contact Information: FLOOR-1st and 2nd, B-76, Wazirpur Industrial area, Wazirpur, New Delhi, Delhi, 110052.




