1. Product Overview
The UGREEN USB to USB C 3.0 Cable is designed for efficient data transfer and fast charging. It features a durable nylon braided cord and robust connectors for reliable performance.

Image 1: UGREEN USB to USB C 3.0 Cable, showcasing the USB-A and USB-C connectors and the braided cable design.
2. Setup and Connection
Connecting your UGREEN USB to USB C cable is straightforward:
- Identify Ports: Locate the USB-A port on your power adapter, computer, or other host device, and the USB-C port on your smartphone, tablet, or other compatible device.
- Connect USB-A: Insert the USB-A end of the UGREEN cable into the USB-A port of your power source or host device.
- Connect USB-C: Insert the USB-C end of the UGREEN cable into the USB-C port of your target device.
- Verify Connection: Ensure both ends are securely connected. Your device should indicate charging or a data connection.
3. Operating Instructions
3.1. Fast Charging
This cable supports 3A fast charging (up to 18W, 5V/3A). To achieve fast charging:
- Ensure your power adapter supports Quick Charge 3.0 or an equivalent fast charging protocol.
- Verify that your device (e.g., smartphone, tablet) supports fast charging via USB-C.

Image 2: A smartphone connected to a wall charger via the UGREEN USB C cable, illustrating the fast charging capability.
3.2. High-Speed Data Transfer
The UGREEN USB to USB C 3.0 Cable supports data transfer speeds up to 5Gbps, which is significantly faster than USB 2.0.
- Connect the USB-A end to a USB 3.0 compatible port on your computer.
- Connect the USB-C end to your device.
- Transfer large files such as photos, videos, or documents between your computer and compatible USB-C devices.

Image 3: Graphic illustrating 5Gbps ultra-fast data transfer, comparing USB 3.0 speed to USB 2.0.
3.3. Universal Compatibility
This cable is compatible with a wide range of USB-C devices, including:
- Smartphones: iPhone 15 Series, Samsung Galaxy S Series (S22/S21/S10/S9/S8), Note 20/10/9/8, A20/A10e/A52/A51/A50/A70/A71/A80, Motorola Moto Z Force/Moto Edge 20 Fusion/Moto G60S/G50/Moto Z Play, Google Pixel 5a/4a/4 XL/3a/3 XL/2 XL, TCL 30/20/10, Microsoft Surface Duo, LG W41/Q9/Q8/G8/G7/V50/Stylo 4/5, HTC Wildfire E3/Desire 21 Pro/Wildfire X/U19e, Huawei Mate Xs/40/30, P40/P30/P20, Nova 7/5/3, Honor V10/9/8, Note, Xiaomi 11/10/9/8/MIX FOLD/MIX 4.
- Tablets: iPad Air 4, iPad Mini, iPad Pro 11" 12.9" 2020/2018, Surface Pro 8/7/6, Surface Go, Samsung Galaxy Tab S3.
- Gaming & Other Devices: Nintendo Switch, GoPro Hero5 Black, DJI Osmo Pocket Handheld 3 Axis Gimbal Stabilizer with Integrated Camera, PS5 Controller, Oculus Quest VR.

Image 4: Visual representation of the cable's broad compatibility with various devices including Galaxy phones, Huawei phones, Xiaomi phones, and game consoles.

Image 5: A person using an Oculus Quest VR headset, demonstrating the cable's compatibility for data transfer during loading.
4. Maintenance and Care
To ensure the longevity and optimal performance of your UGREEN USB to USB C cable, follow these care guidelines:
- Avoid Bending at Sharp Angles: While the cable features a durable nylon braided exterior, excessive bending or sharp angles can damage internal wires.
- Store Properly: When not in use, coil the cable loosely. Avoid tightly wrapping it around devices or objects.
- Keep Clean: Gently wipe the cable and connectors with a dry, soft cloth to remove dust or debris. Avoid using liquids or harsh chemicals.
- Handle Connectors Carefully: Always grasp the connector housing when plugging or unplugging the cable, rather than pulling on the cord itself.

Image 6: A knotted UGREEN cable, illustrating its strong and sturdy nylon braided design.

Image 7: Close-up view of the cable's internal structure, highlighting the 56KΩ resistance and multiple protection features for stable tension.
5. Troubleshooting
- Device Not Charging:
- Ensure both ends of the cable are securely connected.
- Verify that the power adapter is functioning correctly and plugged into a live outlet.
- Check if your device's charging port is clean and free of debris.
- Confirm that your power adapter and device support the required charging wattage.
- Slow Charging:
- Ensure you are using a fast charging compatible power adapter (e.g., QC3.0).
- Confirm your device supports fast charging.
- Avoid using the device heavily while charging, as this can slow down the process.
- Data Transfer Issues:
- Ensure the USB-A end is connected to a USB 3.0 port on your computer for optimal speed.
- Restart both the computer and the connected device.
- Check your device's settings to ensure it's configured for data transfer (e.g., "File Transfer" mode on Android).
- Intermittent Connection:
- Inspect the connectors for any visible damage or bent pins.
- Try using a different USB port on your computer or power adapter.
- Ensure the cable is not under strain or excessive movement during use.
6. Specifications
| Feature | Detail |
|---|---|
| Model Number | 20287 |
| Connector Type | USB-A to USB-C |
| Data Transfer Speed | Up to 5Gbps (USB 3.0) |
| Charging Output | Up to 3A (18W, 5V/3A) |
| Cable Material | Nylon Braided Exterior, Aluminum Housing |
| Durability | 10,000+ Bending Tests, 100N Tension, 10,000 Plugs/Unplugs |
| Special Features | Gold-plated connectors, Multi-layer shielding, 56KΩ Resistor |
| Product Dimensions | 7.5 x 5 x 0.5 inches |
| Item Weight | 1.06 ounces |
7. Warranty and Support
UGREEN products typically come with a manufacturer's warranty. Please refer to the packaging or the official UGREEN website for specific warranty terms and conditions applicable to your region.
For technical support, product inquiries, or warranty claims, please contact UGREEN customer service through their official website or the retailer where the product was purchased.
Manufacturer: Ugreen Group Limited
8. Product Videos
Watch the official product video for more information on the UGREEN USB to USB C Cable:
Video 1: Official UGREEN video demonstrating the features and benefits of the UGREEN Fast USB Cable, including its compatibility, data transfer speeds, and charging capabilities.





