Neato D9 Intelligent Robot Vacuum User Manual

1. Introduction

The Neato D9 Intelligent Robot Vacuum is designed to provide efficient and thorough cleaning for your home. Featuring LaserSmart powered by LIDAR technology, it maps and navigates your home with precision, ensuring comprehensive coverage. Its unique D-shape design allows it to reach dirt in corners and along walls, areas often missed by round robots. The MyNeato app offers advanced control, including custom cleaning zones and no-go zones, along with scheduling capabilities. The D9 is equipped with a Helix Multi-Surface Brush and an Ultra-Performance filter to capture allergens and dust.

2. Safety Information

Always read and follow all safety instructions before using your Neato D9 robot vacuum. Keep the robot and its charging base away from water or wet surfaces. Do not operate the robot near open flames or combustible materials. Ensure that power cords, small objects, or loose rugs are cleared from the cleaning path to prevent entanglement or damage. The robot is designed for indoor use only. Do not allow children or pets to play with the robot while it is operating. For detailed safety guidelines, refer to the full safety manual provided with your product.

3. What's in the Box

Your Neato D9 Intelligent Robot Vacuum package includes the following components:

• Neato D9 Robot Vacuum
• Slimline Charge Base
• Power Cord (6')
• Helix Multi-Surface Brush
• Side Brush
• Ultra-Performance Filter
• Cleaning Tool

4. Setup

To begin using your Neato D9, follow these setup steps:

1. Place the Charge Base: Position the Slimline Charge Base against a wall in an open area, ensuring there is at least 3 feet (1 meter) of clear space on either side and in front of the base. Plug the power cord into the base and then into a wall outlet.
2. Charge the Robot: Place the Neato D9 onto the charge base. Ensure the charging contacts on the robot align with those on the base. The battery indicator lights will illuminate to show charging status. Allow the robot to fully charge before its first use (approximately 200 minutes for a full charge).
3. Download the MyNeato App: Download the MyNeato app from your smartphone's app store. The app provides seamless setup with built-in Bluetooth and allows you to control and customize your robot's cleaning.
4. Connect to Wi-Fi: Follow the in-app instructions to connect your Neato D9 to your home Wi-Fi network. This enables smart features like scheduling, zone cleaning, and voice control.

Image: The Neato D9 robot vacuum shown alongside a smartphone displaying the MyNeato app, illustrating the integrated app control.

Image: A side view of the Neato D9 robot vacuum docked on its compact charge base, highlighting its slim design and charging setup.

5. Operating the Robot Vacuum

The Neato D9 offers intelligent cleaning with various modes and control options:

• LaserSmart Mapping and Navigation: The robot uses LIDAR technology to create a precise map of your home, allowing it to navigate efficiently and clean in straight lines, even in low-light conditions.
• D-Shape Design: Its unique D-shape allows the robot to clean closer to edges and deep into corners, ensuring comprehensive coverage that round robots cannot achieve.
• MyNeato App Control: Use the app to create custom cleaning zones for specific areas, set No-Go Zones to avoid certain spaces (e.g., pet bowls, child's play areas), and schedule cleaning routines.
• Cleaning Modes: Choose between Eco Mode for general vacuuming with energy efficiency and Turbo Mode for a deeper clean with increased suction power.
• Voice Control: Integrate your Neato D9 with Amazon Alexa or Google Assistant for hands-free control. Simply use voice commands to start, stop, or schedule cleaning.
• Auto-Recharge and Resume: If the robot needs more power during a cleaning cycle, it will automatically return to its charge base, recharge, and then resume cleaning from where it left off.

Image: The Neato D9 robot vacuum is shown mapping a room using its LaserSmart technology, highlighting its advanced navigation capabilities.

Image: A visual representation of the MyNeato App interface, demonstrating how users can customize cleaning zones and define no-go areas within their home map.

Image: The Neato D9 robot vacuum is depicted cleaning along a wall, showcasing its D-shape design for effective edge and corner cleaning.

Image: Two smart speakers, representing Alexa and Google Assistant, are shown with text bubbles indicating voice commands to control the Neato D9 robot vacuum.

6. Maintenance

Regular maintenance ensures optimal performance of your Neato D9:

• Empty the Dirt Bin: The D9 features an industry-leading 0.7-liter dirt bin, which holds more dirt between cleanings. Empty the bin regularly, ideally after each cleaning cycle, to maintain suction power.
• Clean the Filter: The Ultra-Performance filter traps up to 99.5% of allergens and dust. Clean the filter weekly by tapping it against a trash can to remove debris. Replace the filter every 1-2 months, or as needed, depending on usage.
• Clean the Brushes: The Helix Multi-Surface Brush and Side Brush should be inspected and cleaned regularly to remove tangled hair or debris. Use the provided cleaning tool to cut and remove hair from the main brush.
• Clean Sensors and Charging Contacts: Wipe the robot's sensors and charging contacts on both the robot and the charge base with a dry cotton swab or cloth to ensure proper function and charging.

Image: A diagram illustrating the Ultra-Performance filter's effectiveness in trapping allergens and dust, with a baby and a dog in a home setting.

Image: A visual comparison highlighting the wider Helix Multi-Surface Brush of the Neato D9 (left) compared to a standard round robot's brush (right), emphasizing its cleaning efficiency.

7. Troubleshooting

If you encounter issues with your Neato D9, consider the following common solutions:

• Robot Not Starting: Ensure the robot is fully charged and properly docked on the charge base. Check that the power cord is securely plugged into both the base and the wall outlet.
• Navigation Issues: Clear any obstacles from the robot's path. Ensure the LaserSmart dome is clean and free of obstructions. If the robot is having trouble mapping, try restarting it from the charge base.
• Poor Suction: Empty the dirt bin and clean or replace the Ultra-Performance filter. Check the Helix Multi-Surface Brush and Side Brush for any tangled hair or debris that might be impeding performance.
• App Connectivity Problems: Ensure your Wi-Fi network is active and the robot is within range. Restart your router, the robot, and the MyNeato app. Verify that the app is updated to the latest version.
• Voice-Based Info Button: Press the info button on the robot for status updates and error notifications, which can help diagnose specific problems.

For more detailed troubleshooting steps, refer to the MyNeato app's support section or the official Neato Robotics website.

8. Specifications

9. Warranty and Support

For information regarding your product's warranty, please refer to the documentation included with your Neato D9 Intelligent Robot Vacuum at the time of purchase. Neato Robotics provides ongoing software updates to enhance your robot's features and performance.

For technical support, troubleshooting assistance, or general inquiries, please utilize the MyNeato app's support center. The app offers options for chat support and direct calls to customer service representatives.