Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your Robertshaw 802 DPST Line Voltage Electric Heat Thermostat. Please read this manual thoroughly before installation and use to ensure proper function and safety. This thermostat is designed for use with 120, 240, or 277 Volt electric heating systems.
Safety Information
WARNING: Risk of electric shock. This thermostat operates on line voltage. Improper installation or use can result in serious injury or death. Always turn off power at the main service panel before installing or servicing this unit. Installation should be performed by a qualified electrician in accordance with all local and national electrical codes.
- Always disconnect power at the circuit breaker or fuse box before working on wiring.
- Ensure all wiring connections are secure and properly insulated.
- Do not use this thermostat for applications other than those specified.
- This thermostat is mercury-free and does not require special disposal procedures.
Package Contents
Verify that all items are present before beginning installation:
- Robertshaw 802 Thermostat
- Mounting Screws (2)
- Instruction Manual (this document)

Image: The Robertshaw 802 thermostat, white in color, featuring a temperature dial and a visible temperature scale from 50 to 90 degrees Fahrenheit. Two mounting screws are shown alongside the thermostat.
Installation
1. Pre-Installation
- Turn off power: Locate the circuit breaker or fuse that controls your heating system and turn it OFF. Verify that the power is off using a voltage tester.
- Remove old thermostat: Carefully remove your existing thermostat from the wall. Note how the wires are connected.
- Check compatibility: Ensure your heating system is compatible with a line voltage thermostat (120V, 240V, or 277V). This thermostat is suitable for electric baseboard or radiant electric heating systems.
- Mounting location: Install the thermostat on an inside wall, approximately 5 feet (1.5 meters) above the floor. Avoid locations near heat sources (lamps, sunlight, fireplaces), drafts (windows, doors), or unheated areas (outside walls). This thermostat requires a standard wall outlet box for mounting.
2. Wiring Instructions
IMPORTANT: All wiring must conform to local and national electrical codes. If you are unsure about any part of the wiring process, consult a qualified electrician.
The Robertshaw 802 is a Double-Pole, Single-Throw (DPST) thermostat, meaning it has four wires (two red, two black) and provides a positive "OFF" position by disconnecting both sides of the line voltage.
- Identify wires: You will have two wires coming from your power source (line) and two wires going to your heating unit (load).
- Connect power wires: Connect one power source wire to one of the thermostat's red wires. Connect the other power source wire to one of the thermostat's black wires.
- Connect load wires: Connect the remaining red thermostat wire to one of the heating unit wires. Connect the remaining black thermostat wire to the other heating unit wire.
- Secure connections: Use appropriate wire connectors (not included) to ensure all connections are tight and secure. Push excess wire carefully into the junction box.
3. Mounting
- Align the thermostat with the standard wall outlet box.
- Secure the thermostat to the outlet box using the two provided mounting screws. Do not overtighten.
- Ensure the thermostat is flush against the wall.
- Restore power at the main service panel.
Operation
The Robertshaw 802 thermostat features a simple rotary dial for temperature control and a positive "OFF" switch.

Image: A close-up view of the Robertshaw 802 thermostat, highlighting the temperature scale (50-90°F) and the rotary dial with an 'OFF' position at the lowest setting.
- Setting Temperature: Rotate the large dial clockwise or counter-clockwise to select your desired room temperature. The temperature scale is displayed above the dial, ranging from 50°F (10°C) to 90°F (32°C). The red indicator line shows the current setpoint.
- Positive "OFF" Switch: To completely shut down your heating system, rotate the dial counter-clockwise until it clicks into the "OFF" position. This feature ensures energy savings and enhanced safety by disconnecting both power lines to the heater.
- Temperature Sensing: The bimetal temperature sensing mechanism provides accurate control within +/-2°F of your setpoint.
Maintenance
The Robertshaw 802 thermostat requires minimal maintenance.
- Cleaning: Periodically wipe the thermostat's exterior with a soft, damp cloth. Do not use abrasive cleaners or solvents.
- Airflow: Ensure that the thermostat's vents (if any) are not obstructed by dust or debris, as this can affect temperature sensing accuracy.
- No User Serviceable Parts: There are no user-serviceable parts inside the thermostat. Do not attempt to open or repair the unit.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Heater does not turn on. | 1. Power is off. 2. Thermostat set to "OFF" position. 3. Wiring error. 4. Circuit breaker tripped. | 1. Check main power supply. 2. Rotate dial to a desired temperature setting. 3. Verify wiring connections (consult an electrician). 4. Reset circuit breaker. |
| Heater runs continuously. | 1. Thermostat set too high. 2. Thermostat malfunction. | 1. Lower the temperature setting. 2. If problem persists, contact customer support or a qualified electrician. |
| Inaccurate temperature reading. | 1. Thermostat location near heat source/draft. 2. Obstructed vents. | 1. Relocate thermostat if possible, or consider external factors. 2. Ensure vents are clear of dust and debris. |
Specifications
- Model: 802
- Voltage: 120V, 240V, 277V AC
- Electrical Ratings:
- 25 Amps at 250V AC RES
- 18 Amps at 277V AC RES
- 1 HP at 125V AC
- 2 HP at 250V AC
- 125 VA pilot duty
- Temperature Control Range: 50°F to 90°F (10°C to 32°C)
- Control Accuracy: +/-2°F
- Switch Action: Double-Pole, Single-Throw (DPST) with positive "OFF"
- Sensing Element: Bimetal
- Mounting: J-Box compatible, Wall Mount
- Color: White
Warranty and Support
For warranty information or technical support, please refer to the official Robertshaw website or contact their customer service department. Keep your purchase receipt as proof of purchase for any warranty claims.
Robertshaw Customer Support: Please visit www.robertshaw.com for contact information and further resources.





