Adder XDIP-POE High Performance IP KVM Extender User Manual

Introduction

The ADDERLink XDIP is an IP KVM extender designed for extending and managing critical PCs over a standard 1Gb/s IP network. This device offers ultra-low latency and HD video transmission, making it suitable for point-to-point extension or small matrix solutions. Its configurable units can function as either a transmitter or a receiver, providing flexibility in deployment. The XDIP supports Power over Ethernet (PoE) for simplified installation and features an intuitive API for remote control and integration into larger systems.

Key Features

• KVM Extender and Matrix Functionality: Provides both KVM extension and matrix capabilities.
• Configurable Units: Both user and computer units are identical and can be configured as a transmitter or receiver.
• Power over Ethernet (PoE): Compatible with most PoE switches, eliminating the need for additional power adapters in many installations.
• Remote Control: Network control via a RESTful API or HTTPS web browser.
• Extension Distance: Operates within the IP standard of 100m, with a 40% safety overhead.
• Plug and Play: Delivered in a zero-configuration state, requiring no drivers or software for immediate operation upon connection.
• Local USB and Video Feed-through Ports: For direct connection at the unit.

Setup

The XDIP-POE is designed for straightforward installation. Follow these steps for initial setup:

1. Unit Configuration: Determine whether each XDIP unit will function as a transmitter (connected to the computer) or a receiver (connected to the user console). Units are identical and can be configured as either.
2. Network Connection: Connect the XDIP unit to your 1Gb/s IP network using a standard Ethernet cable. If using PoE, ensure your network switch supports 802.3af PoE.
3. Power Connection: If PoE is not available or preferred, connect an optional 12VDC power adapter to the 3 Pin Locking DC jack.
4. Computer Connections (Transmitter):
   • Connect the computer's HDMI output to the XDIP's HDMI input.
   • Connect the computer's USB port to the XDIP's USB type B port.
   • Connect the computer's audio output to the XDIP's Audio 3.5mm input (if audio extension is required).
5. Console Connections (Receiver):
   • Connect your display's HDMI input to the XDIP's HDMI output.
   • Connect your keyboard, mouse, or other USB HID devices to the XDIP's 3x USB type A ports.
   • Connect your audio input device (e.g., speakers) to the XDIP's Audio 3.5mm output (if audio extension is required).
6. Power On: Once all connections are secure, power on the XDIP units. The device is designed for plug-and-play operation, requiring no initial software or driver installation.

Figure 1: Front panel of the Adder XDIP-POE unit. This view displays the AdderLink XDIP branding, a USB Type A port for local peripheral connection, and four indicator LEDs labeled LNK (Link), USB, VID (Video), and PWR (Power) to show operational status. The Adder logo and website are also visible on the right side.

Operating Instructions

Once the XDIP units are set up and powered, they will automatically establish a connection. The following outlines general operation and advanced control methods:

• Basic Operation: After connecting, the KVM extender will transmit video, USB, and audio signals between the computer and the console. No additional software is required for basic point-to-point extension.
• Status Indicators: Monitor the front panel LEDs (LNK, USB, VID, PWR) for operational status.
  • LNK (Link): Indicates network connectivity.
  • USB: Indicates USB device connection and activity.
  • VID (Video): Indicates active video signal transmission.
  • PWR (Power): Indicates the unit is receiving power.
• Remote Control: For matrix functionality or advanced control, the XDIP network can be managed remotely.
  • HTTPS Web Browser: Access the unit's web interface by entering its IP address into a web browser. This provides a graphical interface for configuration and control.
  • RESTful API: For integration into larger systems or custom control solutions, utilize the RESTful API. Refer to the Adder documentation for API specifications and commands.
• Local USB and Video Feed-through: The unit includes local USB and video ports, allowing for direct connection of peripherals or a monitor at the unit's location, which can be useful for local diagnostics or temporary access.

Maintenance

The Adder XDIP-POE KVM Extender is designed for reliable operation with minimal maintenance. Adhere to the following guidelines:

• Cleaning: Keep the unit clean and free from dust. Use a soft, dry cloth for cleaning. Avoid liquid cleaners or abrasive materials.
• Ventilation: Ensure adequate airflow around the unit to prevent overheating. Do not block ventilation openings.
• Firmware Updates: Periodically check the official Adder website for any available firmware updates. Follow the provided instructions carefully for any update procedures.
• Environmental Conditions: Operate the unit within specified environmental conditions (temperature, humidity) to ensure optimal performance and longevity.

Troubleshooting

If you encounter issues with your Adder XDIP-POE, consider the following troubleshooting steps:

• No Power:
  • Verify the power cable is securely connected to the unit and the power source.
  • If using PoE, ensure the network switch port is active and providing power. Check the PWR LED on the unit.
• No Video Signal:
  • Check HDMI cable connections at both the computer/source and the display/console.
  • Ensure the video source (computer) is powered on and outputting a signal.
  • Verify the VID LED on the XDIP unit is illuminated.
  • Confirm the display is set to the correct input source.
  • Check video resolution settings on the computer; ensure they are within the supported range (max 1920x1200 at 60Hz).
• USB Devices Not Responding:
  • Ensure USB cables are securely connected.
  • Verify the USB LED on the XDIP unit is illuminated.
  • Test USB devices directly on the computer to confirm functionality.
  • Only USB 2.0 HID devices (keyboard, mouse, tablet, touch) are supported.
• No Network Connectivity:
  • Check Ethernet cable connections.
  • Verify the LNK LED on the XDIP unit is illuminated.
  • Ensure the network switch is operational and the port is active.
• Audio Issues:
  • Check 3.5mm audio cable connections.
  • Ensure audio output on the computer and input on the console are correctly configured and not muted.
• Intermittent Issues:
  • Check all cable connections for looseness.
  • Ensure the network environment is stable and free from excessive interference.
  • Consider restarting both XDIP units and connected devices.

If problems persist, consult the official Adder support resources or contact technical support.

Specifications

Warranty and Support

For detailed warranty information, please refer to the documentation included with your product or visit the official Adder website. For technical support, product registration, or to access additional resources, please visit www.adder.com.