1. Introduction
The AVPro Edge AC-Fresco-Cap-4 Fresco 4 Video Wall Processor is designed to provide a stable and efficient video wall solution. This device allows for the connection of a single source to four displays, enabling a plug-and-play 2x2 video wall configuration directly out of the box. It supports 4K video processing and offers robust scaling features, including input and output of 18Gbps 4K60 signals. The Fresco 4 is expandable, allowing multiple units to be cascaded for larger video wall setups. This manual provides essential information for the setup, operation, and maintenance of your Fresco 4 Video Wall Processor.
2. Product Overview
The AC-Fresco-Cap-4 is a compact, black-colored unit designed for professional video wall applications. Its front panel features key indicators and control ports.
Figure 2.1: AVPro Edge AC-Fresco-Cap-4 Fresco 4 Video Wall Processor. The front panel displays the power indicator light, the AVPro Edge logo with the model number AC-FRESCO-CAP-4, and the FRESCO VIDEO WALL SYSTEM logo. On the right side, an ISP/CONTROL USB port is visible for configuration and control purposes.
Key Features:
- HDMI 2.0(a/b)
- 18Gbps Bandwidth Support
- 4K60 4:4:4 Support
- Plug-in-Play 2x2 video wall capability
- HDCP 2.2 (and all earlier versions supported)
- Web GUI for control
- PC Software for advanced configuration
- USB, RS232, and LAN Control Options
- Digital Coax Audio Out (6CH PCM, DD, DTS)
- Built-in Resolution Scaling
- Ability to Cascade multiple units
3. What's in the Box
Upon unpacking your AC-Fresco-Cap-4, please ensure all the following items are present:
- AC-Fresco-Cap-4 Fresco 4 Video Wall Processor Unit
- HDMI Cable
- Remote Control
- Power Adapter
- User Manual (this document)
4. Setup Instructions
4.1 Connecting the Hardware
- Power Connection: Connect the provided power adapter to the DC input port on the Fresco 4 unit and then to a power outlet. The power indicator light on the front panel should illuminate.
- Source Connection: Connect your HDMI source device (e.g., media player, PC) to the HDMI input port(s) on the Fresco 4 using a high-quality HDMI 2.0 cable.
- Display Connections: Connect your four display devices (e.g., monitors, TVs) to the HDMI output ports on the Fresco 4. For optimal performance with 4K60 4:4:4 signals, use certified 18Gbps HDMI cables.
- Control Connection (Optional):
- USB: Connect a USB cable from the ISP/CONTROL USB port on the Fresco 4 to your PC for software configuration.
- LAN: Connect an Ethernet cable from the LAN port on the Fresco 4 to your network for Web GUI access and network control.
- RS232: For serial control, connect an RS232 cable to the appropriate port.
4.2 Initial Configuration (2x2 Video Wall)
The Fresco 4 is designed for plug-and-play 2x2 video wall setups. For more advanced configurations, including bezel compensation and larger video walls (by cascading units), utilize the dedicated PC software.
- PC Software: Download and install the free AVPro Edge PC software. Connect the Fresco 4 to your PC via USB. The software allows you to input display bezel measurements, which will automatically adjust the video wall layout for a seamless image across multiple screens.
- Web GUI: Access the Web GUI via a network connection for remote configuration and control. Refer to the device's network settings for the IP address.
5. Operating Instructions
5.1 Basic Operation
Once all connections are made and the unit is powered on, the Fresco 4 will automatically process the input signal for a standard 2x2 video wall. Ensure your source device is outputting a compatible resolution.
5.2 Advanced Control and Configuration
- Resolution Scaling: The built-in resolution scaling feature allows the Fresco 4 to adapt various input resolutions to the native resolutions of your displays, ensuring optimal image quality. This can be configured via the PC software or Web GUI.
- Cascading Units: For video walls larger than 2x2, multiple Fresco 4 units can be cascaded. Refer to the advanced configuration guide available on the AVPro Edge website for detailed instructions on cascading and synchronization.
- Audio Output: The digital coax audio out port supports 6-channel PCM, Dolby Digital, and DTS formats, allowing for audio extraction and routing to an external audio system.
6. Specifications
The following table details the technical specifications of the AC-Fresco-Cap-4 Fresco 4 Video Wall Processor:
| Feature | Specification |
|---|---|
| Manufacturer | AVPro Edge |
| ASIN | B08WT2PX9K |
| Brand | AVPro Edge |
| Color | Black |
| Connectivity Technology | HDMI |
| Audio Output Mode | Surround |
| Video Resolutions | Up to 4K 60HZ 4:4:4 |
| VESA Resolutions | Up to DCI 4K (4096x2160), 5K (up to 5120x3200) |
| Color Space | YUV, Component, RGB, CSC, REC 601, REC 709, BT2020, DCI P3, D6500 |
| Chroma Subsampling | 4:4:4, 4:2:2, 4:2:0 Supported |
| Deep Color | Up to 16 BIT 1080p, up to 12 Bit 4K |
| Bandwidth | 18Gbps |
| HDCP Support | HDCP 2.2 and earlier versions |
| Control Ports | LAN, RS232, IR Window, USB |
7. Troubleshooting
If you encounter issues with your Fresco 4 Video Wall Processor, please refer to the following common troubleshooting steps:
- No Signal on Displays:
- Ensure the Fresco 4 is powered on and the power indicator light is active.
- Verify all HDMI cables are securely connected to both the source and displays.
- Check the source device is powered on and outputting a signal.
- Test with different HDMI cables if possible.
- Ensure the input resolution from the source is compatible with the Fresco 4.
- Incorrect Image or Distorted Display:
- Confirm the display resolutions are correctly set in the Fresco 4's PC software or Web GUI.
- If using a video wall, ensure bezel compensation settings are accurately configured in the PC software.
- Check for any signal interference or cable damage.
- Control Issues (USB/LAN/RS232):
- For USB control, ensure the correct drivers are installed on your PC.
- For LAN control, verify network connectivity and the correct IP address for the device.
- For RS232, confirm correct cable wiring and serial port settings.
If problems persist after attempting these steps, please contact AVPro Edge customer support for further assistance.
8. Maintenance
Proper maintenance ensures the longevity and optimal performance of your Fresco 4 Video Wall Processor.
- Cleaning: Use a soft, dry cloth to clean the exterior of the unit. Do not use liquid cleaners or aerosol sprays, as they may damage the device.
- Ventilation: Ensure the unit is placed in a well-ventilated area to prevent overheating. Do not block the ventilation openings.
- Firmware Updates: Periodically check the AVPro Edge official website for firmware updates. Keeping the firmware updated can improve performance and add new features.
- Storage: If storing the unit for an extended period, disconnect it from power and store it in a cool, dry place away from direct sunlight and extreme temperatures.
9. Warranty and Support
9.1 Product Warranty
The AVPro Edge AC-Fresco-Cap-4 Fresco 4 Video Wall Processor comes with a manufacturer's warranty. For detailed information regarding warranty coverage, terms, and conditions, please refer to the official warranty documentation included with your product or visit the AVPro Edge official website. Warranty periods and coverage may vary based on region and purchase date.
9.2 Technical Support
For technical assistance, troubleshooting beyond this manual, or inquiries about your product, please contact AVPro Edge customer support. You can typically find contact information, including phone numbers, email addresses, and support portals, on the official AVPro Edge website (www.avproedge.com). Please have your product model number (AC-Fresco-Cap-4) and serial number ready when contacting support.
