1. Introduction
The WYZE Video Doorbell with Chime is designed to enhance your home security and convenience by providing a clear view of your front door, no matter where you are. This device combines advanced camera hardware with smart features to offer reliable performance. It features infrared LEDs for night vision up to 29.6 ft, ensuring visibility even in low-light conditions.
2. What's in the Box
- WYZE Doorbell Cam
- WYZE Chime
- Horizontal Wedge (Included)
- Installation Hardware (screws, anchors, wire nuts)
- Quick Start Guide
Image: The WYZE Video Doorbell and its accompanying Chime, along with various installation components.
3. Setup and Installation
The WYZE Video Doorbell is designed for wired installation, connecting to your existing doorbell-chime circuit (16V-24V AC, ≥10VA) or a standalone transformer and wires. The included horizontal wedge can be used to adjust the viewing angle for optimal coverage.
Installation Steps:
- Power Off: Turn off power to your existing doorbell at the circuit breaker.
- Remove Old Doorbell: Disconnect and remove your old doorbell button.
- Mount Bracket: Secure the mounting bracket to your wall using the provided screws and anchors. If needed, use the horizontal wedge for angled installation.
- Wire Connection: Connect your existing doorbell wires to the terminals on the back of the WYZE Video Doorbell.
- Secure Doorbell: Attach the WYZE Video Doorbell to the mounting bracket.
- Install Chime: Plug the WYZE Chime into a standard wall outlet inside your home.
- Power On: Restore power at the circuit breaker.
- App Setup: Download the WYZE app on your smartphone and follow the in-app instructions to connect your doorbell and chime to your Wi-Fi network.
Image: The compact WYZE Video Doorbell, demonstrating its small form factor.
Video: An unboxing and initial setup guide for the WYZE Video Doorbell, demonstrating how to prepare the device for installation.
4. Operating Instructions
Instant Notifications and Live View:
Receive instant push notifications on your smartphone when the doorbell button is pressed or when motion is detected. You can then access a live 1080p Full HD video stream with a 3:4 aspect ratio, providing a head-to-toe view of visitors and packages. This allows you to see everything from the ground directly in front of your door to the top of a person's head.
Image: A smartphone screen showing the 3:4 head-to-toe view captured by the WYZE Video Doorbell, allowing full visibility of visitors.
Two-Way Audio:
Engage in real-time conversations with visitors using the built-in two-way audio feature. This is ideal for communicating with delivery personnel or guests.
Image: A delivery person interacting with the WYZE Video Doorbell, demonstrating the two-way audio feature.
Chime Functionality:
The included WYZE Chime plugs into any standard outlet and alerts you when someone is at your door. Multiple chimes can be paired and placed throughout your home.
Image: The WYZE Chime unit plugged into a wall outlet, ready to alert you when the doorbell is pressed.
5. Features
- 1080p Full HD Video: Records and streams video in high definition.
- 3:4 Aspect Ratio: Provides a head-to-toe view of visitors and packages.
- 2-Way Audio: Communicate with visitors in real-time.
- Night Vision: Infrared LEDs illuminate up to 29.6 ft for clear visibility in the dark.
- Motion Detection & Smart Alerts: Receive push notifications for detected motion, with adjustable sensitivity.
- IP65 Weather-Resistant: Designed to withstand rain, snow, and sun.
- Wired Connectivity: Ensures continuous power and reliable operation.
- Works with Alexa & Google Assistant: Integrate with your smart home ecosystem for voice control and notifications.
6. Maintenance
To ensure optimal performance and longevity of your WYZE Video Doorbell, regular maintenance is recommended:
- Clean the Lens: Periodically wipe the camera lens with a soft, damp cloth to remove dust and smudges. Avoid abrasive cleaners.
- Check Wiring: Ensure all wiring connections are secure and free from corrosion.
- Firmware Updates: Keep your device's firmware updated through the WYZE app to benefit from the latest features and security enhancements.
- Weather Protection: While IP65 rated, extreme weather conditions (e.g., heavy snow accumulation, direct prolonged sun exposure) may require additional protective measures if performance is affected.
7. Troubleshooting
If you encounter issues with your WYZE Video Doorbell, try the following steps:
- No Power/Offline: Check your circuit breaker to ensure power is supplied to the doorbell. Verify wiring connections are secure.
- Poor Video Quality: Ensure the camera lens is clean. Check your Wi-Fi signal strength at the doorbell's location.
- Notifications Not Received: Verify push notifications are enabled in the WYZE app settings and on your smartphone's operating system.
- Chime Not Ringing: Ensure the WYZE Chime is plugged into a working outlet and is properly paired with the doorbell via the app.
- Reset Device: If issues persist, perform a factory reset (refer to the Quick Start Guide for specific instructions) and re-setup the device.
8. Specifications
| Feature | Specification |
|---|---|
| Model Name | Wyze Video Doorbell |
| Model Number | WVDB1WC1 |
| Connectivity Technology | Wired, Wi-Fi |
| Power Source | Corded Electric (16V-24V AC, ≥10VA) |
| Video Capture Resolution | 1080p Full HD |
| Aspect Ratio | 3:4 (Head-to-Toe View) |
| Frame Rate | 20 fps (day), 15 fps (night) |
| Field Of View | 30 Degrees |
| Night Vision | Infrared LEDs (up to 29.6 ft), Night Color |
| Audio | 2-Way Audio |
| Motion Sensor | Yes |
| Waterproof Rating | IP65 |
| Compatible Devices | Smartphone, Alexa, Google Assistant |
| Item Dimensions | 2 x 1.4 x 2 inches |
| Item Weight | 0.13 Pounds |
| UPC | 859696007233 |
9. Warranty and Support
For warranty information and technical support, please visit the official WYZE website or contact their customer service directly. Details can typically be found in the Quick Start Guide included with your product or on the manufacturer's support pages.
