Introduction
This manual provides essential information for the setup, operation, and maintenance of your Zebra TC20 Mobile Computer. The TC20 is a robust device designed for various business applications, featuring integrated barcode scanning, push-to-talk capabilities, a color camera, and comprehensive connectivity options including Wi-Fi and Bluetooth.
Please read this manual thoroughly before using the device to ensure proper functionality and to prevent damage.
Package Contents
Upon opening the package, verify that all components are present:
- Zebra TC20 Mobile Computer
- Regulatory Guide
- Lithium Ion Battery (pre-installed or separate)
- USB Type-C Cable (for charging and data transfer)
Image: Contents of the Zebra TC20 package, showing the device, regulatory guide, and USB cable within the box.
Setup
1. Charging the Device
Before initial use, fully charge the Zebra TC20.
- Connect the USB Type-C cable to the charging port at the bottom of the device.
- Connect the other end of the USB cable to a compatible USB power adapter (not included) or a computer's USB port.
- The charging indicator light will illuminate. Allow several hours for a full charge.
Image: Close-up of the Zebra TC20's bottom, highlighting the USB-C port for charging and data transfer, and the charging contacts for a cradle (sold separately).
2. Powering On/Off
- To Power On: Press and hold the Power button (located on the side) until the Zebra logo appears on the screen.
- To Power Off: Press and hold the Power button until the power options menu appears. Select "Power off".
3. Initial Configuration
Upon first power-on, the device will guide you through the initial Android setup process, including language selection, Wi-Fi connection, and Google account setup.
Operating the Device
Display and Navigation
The TC20 features a 4.3-inch color WVGA (800x480) display with LED backlight and Corning Gorilla Glass for durability. Navigation is primarily touch-based, similar to a standard Android smartphone.
Image: Front view of the Zebra TC20 Mobile Computer, showcasing its display and overall form factor.
Barcode Scanning
The integrated barcode scanner allows for quick and accurate data capture.
- Open an application that supports barcode scanning (e.g., inventory management app).
- Point the scanner window (located at the top of the device) at the barcode.
- Press the scan button (typically on the side) to activate the scanner. A successful scan will usually be indicated by a beep or vibration.
Camera Operation
The TC20 is equipped with an 8 MP color camera.
- Open the Camera application from the app drawer.
- Frame your subject on the screen.
- Tap the shutter button on the screen to capture a photo.
Connectivity (Wi-Fi & Bluetooth)
Manage wireless connections through the Android Settings menu.
- Wi-Fi: Go to Settings > Network & Internet > Wi-Fi to connect to available networks.
- Bluetooth: Go to Settings > Connected devices > Bluetooth to pair with Bluetooth peripherals.
Maintenance
Cleaning the Device
Regular cleaning helps maintain the device's performance and longevity.
- Use a soft, lint-free cloth slightly dampened with water or a mild, non-abrasive cleaning solution.
- Wipe the screen and exterior surfaces gently.
- Avoid spraying liquids directly onto the device or into any openings.
- Do not use harsh chemicals, solvents, or abrasive cleaners.
Battery Care
The TC20 uses a Lithium Ion battery. Proper battery care extends its lifespan.
- Avoid extreme temperatures (hot or cold) when storing or operating the device.
- Do not fully discharge the battery frequently.
- If storing the device for an extended period, charge the battery to approximately 50% before storage.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Device does not power on. | Low or no battery charge. | Connect the device to a power source and charge for at least 30 minutes before attempting to power on. |
| Barcode scanner not working. | Scanner application not open or scanner disabled. | Ensure a scanning application is active. Check device settings to confirm scanner is enabled. Ensure proper lighting and distance from barcode. |
| Wi-Fi connection issues. | Incorrect Wi-Fi password or out of range. | Verify Wi-Fi password. Move closer to the Wi-Fi router. Restart the device and the router. |
| Device is unresponsive. | Software glitch or application crash. | Perform a forced restart by pressing and holding the Power button for approximately 10-15 seconds until the device restarts. |
Specifications
| Feature | Detail |
|---|---|
| Model | TC200J-10C112US |
| Operating System | Android 7.0 |
| Memory | 2GB RAM, 16GB Flash memory |
| Display | 4.3 inch color WVGA (800x480); LED backlight; Corning Gorilla Glass |
| Camera | 8 MP Color Camera |
| Barcode Scanner | Integrated |
| Connectivity | Dual Band Wi-Fi, Bluetooth 4.2, USB Type-C |
| Battery | 1 Lithium Ion battery (included) |
| Item Weight | 9.6 ounces |
| Dimensions | 7.48 x 4.41 x 1.38 inches (Package) |
Warranty Information
The Zebra TC20 Mobile Computer comes with a standard manufacturer's warranty. For detailed warranty terms and conditions, please refer to the Regulatory Guide included in your product package or visit the official Zebra website.
Protection plans are also available for extended coverage. Please consult your retailer for options such as 3-Year or 4-Year Protection Plans.
Support
For technical support, product registration, or to download the latest drivers and software, please visit the official Zebra support website.
- Online Support: Zebra Support & Downloads
- Contact: Refer to the Regulatory Guide for regional contact information.
