Helix TW0HXW101T

Helix Full Touch Fitness Smart Watch User Manual

Model: TW0HXW101T

Introduction

Thank you for choosing the Helix Full Touch Fitness Smart Watch. This manual provides essential information for setting up, operating, and maintaining your device. Please read it thoroughly to ensure proper use and to maximize the features of your smartwatch.

Helix Full Touch Fitness Smart Watch, front view

Front view of the Helix Full Touch Fitness Smart Watch, showcasing its digital black dial and sleek design.

Package Contents

Ensure all items are present in the package:

  • Helix Full Touch Fitness Smart Watch (Model: TW0HXW101T)
  • Charging Cable
  • User Manual (this document)

Setup

1. Charging the Smart Watch

Before first use, fully charge your smartwatch. Connect the charging cable to the charging pins on the back of the watch and to a USB power adapter (not included).

Back of Helix Smart Watch showing charging pins and sensors

The back of the Helix Smart Watch, highlighting the optical sensors and charging pins.

A full charge typically takes approximately 2 hours. The battery indicator on the watch screen will show charging status.

2. Powering On/Off

To power on the smartwatch, long press the crown (side button) until the screen illuminates. To power off, long press the crown and select the power off option on the screen.

3. App Installation and Pairing

To unlock the full potential of your Helix Smart Watch, download the "Helix Smart App" from your smartphone's app store (available on Android and iOS). Follow these steps to pair your watch:

  1. Ensure Bluetooth is enabled on your smartphone.
  2. Open the Helix Smart App and create an account or log in.
  3. Follow the in-app instructions to search for and connect to your Helix Smart Watch.
  4. Confirm the pairing request on both your phone and the watch.

Once paired, the watch will synchronize time and data with your smartphone.

Operating the Smart Watch

Basic Navigation

  • Touch Screen: Swipe left, right, up, or down to navigate through menus and features. Tap to select an option.
  • Crown/Side Button: Press to return to the home screen or wake the watch. Long press for power options.

Key Features and Functions

Helix Smart Watch with icons representing features like heart rate, blood pressure, oxygen monitor, music control, and notifications

Visual representation of the Helix Smart Watch's key features, including Full Touch Display, Heart Rate Monitor, Sleep Tracking, Blood Pressure Monitor, SPO2/Oxygen Monitor, Notification, Music Control, Activity Tracking, and up to 5 Days Battery Life.

  • Activity Tracking: The watch automatically tracks steps, distance, and calories burned. View detailed data in the Helix Smart App.
  • Heart Rate Monitor (HRM): Continuously monitors your heart rate. Access real-time readings on the watch and historical data in the app.
  • Blood Pressure (BP) Monitor: Provides blood pressure readings. For accurate results, ensure the watch is worn correctly and remain still during measurement.
  • Oxygen (SpO2) Monitor: Measures blood oxygen saturation levels.
  • Sleep Tracking: Monitors your sleep patterns, including deep sleep, light sleep, and awake times. Data is synced to the app for analysis.
  • Music Control: Control music playback on your paired smartphone directly from the watch (play, pause, skip tracks).
  • Camera Control: Use your watch as a remote shutter for your smartphone's camera.
  • Message and Call Notifications: Receive alerts for incoming calls, SMS messages, and app notifications directly on your watch.

Changing Watch Faces

The Helix Smart Watch supports over 100 watch faces available through the Helix Smart App. To change your watch face:

  1. Open the Helix Smart App on your smartphone.
  2. Navigate to the "Watch Faces" tab.
  3. Browse the available watch faces.
  4. Tap on the desired watch face to download and apply it to your watch.

Note: Watch faces are stored on the cloud and require an active internet connection (Wi-Fi or mobile data) for download. Do not close the app or watch during the download process.

Sports Modes

The watch supports various sports modes for accurate activity tracking:

Helix Smart Watch displaying various sports modes including Walking, Running, Cycling, Skipping, Badminton, Basketball, Football, and Swimming

The Helix Smart Watch interface showing a selection of supported sports modes: Walking, Running, Cycling, Skipping, Badminton, Basketball, Football, and Swimming.

  • Walking
  • Running
  • Cycling
  • Skipping
  • Badminton
  • Basketball
  • Football
  • Swimming

Select the appropriate mode before starting your workout for optimized tracking.

Maintenance

Cleaning Your Smart Watch

Regular cleaning helps maintain the watch's appearance and functionality:

  • Wipe the screen and strap with a soft, damp, lint-free cloth.
  • Avoid using harsh chemicals, abrasive cleaners, or solvents.
  • Ensure the charging pins are clean and dry before charging.

Battery Care

  • Charge the watch regularly, even if not in use, to prevent deep discharge.
  • Avoid exposing the watch to extreme temperatures, which can degrade battery life.

Troubleshooting

ProblemPossible Solution
Watch not turning onEnsure the watch is fully charged. Long press the crown button for several seconds.
Cannot pair with smartphone
  • 1. Ensure Bluetooth is enabled on your phone.
  • 2. Make sure the watch is within Bluetooth range.
  • 3. Restart both the watch and your smartphone.
  • 4. Forget the device in your phone's Bluetooth settings and try pairing again.
Inaccurate health readingsEnsure the watch is worn snugly on your wrist, about one finger's width above the wrist bone. Avoid excessive movement during readings. Clean the sensors on the back of the watch.
Notifications not appearing
  • 1. Check notification settings in the Helix Smart App.
  • 2. Ensure app notifications are enabled in your phone's system settings.
  • 3. Verify the watch is connected via Bluetooth.

Specifications

FeatureDetail
Model NumberTW0HXW101T
Product TypeFull Touch Fitness Smart Watch
DisplayFull Touch Digital Display
Health MonitoringHeart Rate Monitor (HRM), Blood Pressure (BP) Monitor, Oxygen (SpO2) Monitor, Sleep Tracking
Activity TrackingSteps, Distance, Calories, Multi-Sport Modes (Walking, Running, Cycling, Skipping, Badminton, Basketball, Football, Swimming)
ConnectivityBluetooth
NotificationsCalls, SMS, App Alerts
Other FeaturesMusic Control, Camera Control, Customizable Watch Faces (100+)
Battery LifeUp to 5 Days (typical usage)
Dimensions (LxWxH)25.4 x 25.4 x 25.4 cm
Weight300 g
ManufacturerH&L, Imported by Timex

Warranty and Support

For warranty information and customer support, please refer to the warranty card included with your product or visit the official Helix/Timex website. You may also contact the manufacturer directly for assistance.

Manufacturer: H&L, Imported by Timex

Importer: TIMEX GROUP INDIA LIMITED-PLOT NO 10, INDUSTRIAL AREA,KATHA, BHATOLI KALAN,-BADDI-173205, H.P, INDIA

For further assistance, please visit the Helix Store on Amazon.

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