Cync Indoor Smart Camera User Manual

Introduction

The Cync Smart Indoor WiFi Camera provides enhanced privacy and security for your home. This manual outlines the steps for setting up, operating, and maintaining your camera, ensuring you can monitor your home and loved ones from anywhere with ease. Key features include 1080p HD resolution, night vision, two-way audio, and compatibility with Amazon Alexa and Google Assistant.

What's in the Box

Verify that all components are present before proceeding with installation:

• One (1) GE Cync Smart Indoor Camera
• One (1) Mounting Bracket
• One (1) 10ft Power Cord
• Three (3) Mounting Screws
• Three (3) Drywall Anchors
• One (1) Power Supply
• Removable Tape
• Quick Start and Installation Guides

Setup Guide

1. Download the Cync App

Download the latest version of the Cync App, powered by Savant, from your mobile device's app store. Create an account or log in if you already have one.

2. Power On the Camera

Plug the camera into a power outlet using the provided 10ft power cord and power supply. The camera's LED indicator should begin blinking blue, indicating it's ready for setup. If the light is not blinking blue, use a pinhole tool to press the reset button on the back of the device.

3. Pair with the Cync App

Follow the in-app instructions to add your new Cync Indoor Smart Camera. This typically involves scanning a QR code displayed on your phone screen with the camera lens to establish a connection to your Wi-Fi network.

4. Name Your Camera and Assign to a Room

Once connected, you will be prompted to name your camera (e.g., "Living Room Camera") and assign it to a specific room within the Cync App for easier management and voice control.

5. Optional: Integrate with Voice Assistants

For voice control, link your Cync account with Amazon Alexa or Google Assistant through their respective apps. Search for the "Cync" skill/action and follow the linking process.

Operating Instructions

Live View and Two-Way Audio

Access the live 1080p HD video feed from your Cync App at any time. Use the two-way audio feature to listen in or speak through the camera's built-in speaker and microphone.

Privacy Shutter

The camera features a physical privacy shutter. Slide the shutter to physically block the camera lens and disable the microphone for complete privacy when desired. The app also allows you to digitally enable a privacy mode.

Night Vision

The camera automatically switches to night vision in low-light conditions, providing clear black-and-white footage up to 40 feet. This ensures continuous monitoring, day or night.

Motion, Sound, and People Detection

Configure the camera to send instant mobile alerts upon detecting motion, sound, or people. Adjust sensitivity settings and define specific motion zones within the Cync App to minimize false alarms.

Recording and Storage

Record footage to a microSD card (sold separately, up to 128GB capacity) for local storage, or utilize the optional secure Cloud storage service for event-based recordings and easy access.

Maintenance

• Cleaning: Use a soft, dry cloth to clean the camera lens and body. Avoid abrasive cleaners or solvents.
• Firmware Updates: Ensure your camera's firmware is always up-to-date through the Cync App to benefit from the latest features and security enhancements.
• Placement: Periodically check the camera's placement to ensure it remains secure and provides the desired viewing angle.

Troubleshooting

Camera Offline

• Ensure the camera is powered on and the power cord is securely connected.
• Check your Wi-Fi network connection and ensure the camera is within range of your router.
• Restart the camera by unplugging it for 10 seconds and plugging it back in.
• If issues persist, try resetting the camera using the pinhole reset button and re-pairing it with the Cync App.

Recording Issues

• For local storage, ensure a compatible microSD card is inserted and properly formatted within the Cync App settings.
• Verify that recording settings (motion detection, sound detection) are enabled in the app.
• If using Cloud storage, confirm your subscription is active.

Poor Video Quality

• Ensure your Wi-Fi signal is strong where the camera is placed.
• Check the live video quality setting in the Cync App (SD/HD).
• Clean the camera lens to remove any dust or smudges.

Specifications

Warranty and Support

For warranty information, technical support, and additional resources, please visit the official Cync support website or contact customer service.

• Online Support: cyncsupport.gelighting.com
• Phone Support: 1-844-302-2943