Starkey 2.4 GHz TV Streamer User Manual

1. Introduction

This manual provides comprehensive instructions for the setup, operation, and maintenance of your Starkey 2.4 GHz TV Streamer. This device is designed to wirelessly transmit audio from various electronic sources directly to compatible Starkey 2.4 GHz wireless hearing aids, including Livio Edge, Livio AI, and Livio models.

Image 1.1: The Starkey 2.4 GHz TV Streamer. This compact black device features control buttons for volume and pairing on its top surface.

2. Safety Information

• Read all instructions before using the device.
• Keep the device away from water and moisture.
• Do not attempt to disassemble or modify the device.
• Use only the provided power supply and accessories.
• Keep out of reach of children and pets.

3. Package Contents

Verify that all items listed below are included in your package:

• 1 x Starkey 2.4 GHz TV Streamer
• 1 x Power Supply with 4 x Worldwide Adapters
• 1 x Optical Toslink Cable
• 1 x 3.5mm to RCA Cable
• 1 x User Guide (this manual)

Image 3.1: The Starkey TV Streamer packaging, including the device and the operations manual.

Image 3.2: All components included with the Starkey TV Streamer: the streamer unit, power adapter with various plugs, optical cable, and RCA cable.

4. Setup

4.1 Power Connection

1. Select the appropriate worldwide adapter for your region.
2. Attach the adapter to the power supply unit.
3. Connect the power supply to the TV Streamer.
4. Plug the power supply into a wall outlet. The LED indicator on the streamer will illuminate.

Image 4.1: Illustration showing how to attach the correct regional adapter to the power supply unit.

4.2 Audio Source Connection

The TV Streamer can connect to various audio sources such as TVs, computers, MP3 players, DVD players, and cable boxes.

• Optical Toslink Cable: For digital audio output from your TV or other devices. Connect one end to the audio source's optical output and the other to the streamer's optical input.
• 3.5mm to RCA Cable: For analog audio output. Connect the RCA ends to the audio source's L/R audio output and the 3.5mm jack to the streamer's audio input.

Ensure your audio source's output settings are configured correctly for the chosen cable type (e.g., enable digital audio output for Toslink).

4.3 Pairing with Hearing Aids

1. Ensure your Starkey 2.4 GHz wireless hearing aids are powered on and within range of the TV Streamer (up to 15 meters or 50 feet).
2. Press and hold the pairing button on the TV Streamer until the LED indicator begins to flash.
3. Place your hearing aids into pairing mode. For most Starkey Livio series hearing aids, this involves turning them off and then on again (e.g., by placing them in their charger for a few seconds and then removing them).
4. The streamer and hearing aids will automatically pair. The LED indicator on the streamer will turn solid green once pairing is successful.
5. Once paired, the device will automatically remember your hearing aids for future use, provided both are on and within range.

5. Operating Instructions

5.1 Audio Streaming

Once the TV Streamer is connected to an audio source and paired with your hearing aids, audio will automatically stream when the streamer detects an active audio signal.

• LED Indicators: The streamer features LED lights to indicate its status (on/off, pairing, connection status). Refer to the device for specific light patterns.
• Operating Range: The typical operating range is up to 15 meters (50 feet). Audio streaming will cease if the streamer is turned off or if your hearing aids move out of range.

Image 5.1: Two individuals comfortably watching television, illustrating the use case for the Starkey TV Streamer.

5.2 Using the My Starkey App

For optimal control and customization, utilize the My Starkey mobile application.

• Volume Control: The app allows you to adjust the streaming volume independently from your hearing aid volume.
• Microphone Control: Within the app's audio streaming settings, you can mute your hearing aid microphones to focus solely on the streamed audio, reducing ambient noise.
• Connection Management: The app provides an interface to manage your streamer connection and view its status.

Note: To prevent streaming interruptions, it is recommended to minimize phone usage or enable "Do Not Disturb" mode on your mobile device while streaming.

6. Maintenance

• Cleaning: Wipe the device with a dry, soft cloth. Do not use cleaning solvents or abrasive materials.
• Storage: Store the device in a cool, dry place when not in use.
• Cable Care: Handle cables gently to prevent damage.

7. Troubleshooting

8. Specifications

9. Warranty Information

This product is covered by a limited manufacturer's warranty. For specific details regarding warranty coverage, duration, and terms, please refer to the warranty card included with your product or contact Starkey Products customer support. Keep your proof of purchase for warranty claims.

10. Customer Support

If you encounter any issues or have questions not addressed in this manual, please contact Starkey Products customer support for assistance.

• Visit the official Starkey Products website for FAQs and support resources.
• Contact their customer service line (details typically found on the product packaging or official website).