Basic BSACH-F20CD , BSACH-C20CD
Halo Split Air Conditioner User Manual
Model: BSACH-F20CD / BSACH-C20CD
1. Introduction
Thank you for choosing the Halo Split Air Conditioner. This manual provides essential information for the safe and efficient operation, installation, and maintenance of your new air conditioning unit. Please read this manual thoroughly before installation and use, and keep it for future reference.
2. Safety Information
Your safety and the safety of others are paramount. Please observe all safety warnings and precautions outlined in this section.
General Safety Precautions
- Ensure the unit is installed by a qualified professional in accordance with local electrical and building codes.
- Do not operate the unit with wet hands or when standing on a wet surface.
- Do not insert fingers or objects into the air inlet/outlet.
- Keep children and pets away from the unit during operation.
- Disconnect power before cleaning or performing any maintenance.
Electrical Safety
- Use only the specified power supply voltage (220 Volts).
- Ensure the power cord is not damaged or pinched.
- Do not use extension cords or multiple outlet adapters.
3. Package Contents
Please check that all items are present in the package:
- Indoor Unit
- Outdoor Unit
- Remote Control
- User Manual
- Installation Kit (mounting plate, drainage hose, etc.)
4. Product Diagram

Figure 4.1: Halo Basic Split Air Conditioner indoor unit and remote control. The indoor unit features the 'BASIC' brand name, 'HALO' logo, and 'WiFi' indicator, along with various warning symbols. The remote control displays temperature and mode settings.

Figure 4.2: Halo Basic Split Air Conditioner outdoor unit, shown from a side angle. This unit houses the compressor and condenser coil, essential for heat exchange.

Figure 4.3: Angled view of the Halo Basic Split Air Conditioner indoor unit, highlighting the 'WiFi' logo and the sleek design of the front panel.

Figure 4.4: Another angled view of the Halo Basic Split Air Conditioner indoor unit, showing the 'HALO NEW' sticker and the overall compact design.

Figure 4.5: Front view of the Halo Basic Split Air Conditioner outdoor unit, displaying the fan grille and the 'BASIC' branding.
5. Installation and Setup
Installation should only be performed by a certified technician. Improper installation can lead to water leakage, electric shock, or fire.
5.1 Pre-Installation Checks
- Ensure the installation location can support the weight of both units.
- Verify adequate space for air circulation around both units.
- Confirm power supply meets the unit's requirements (220V).
5.2 Indoor Unit Installation
- Mount the installation plate securely on the wall.
- Drill a hole for the refrigerant piping and drainage hose.
- Connect the drainage hose to ensure proper water runoff.
5.3 Outdoor Unit Installation
- Choose a well-ventilated location, away from direct sunlight or heat sources.
- Ensure the outdoor unit is placed on a stable, level surface to minimize vibration.
- Connect refrigerant pipes between indoor and outdoor units.
5.4 Electrical Connections
- Connect the power cable to a dedicated circuit breaker.
- Ensure all electrical connections are tight and secure.
5.5 Wi-Fi Setup
- Download the official Basic Smart Home app from your device's app store.
- Follow the in-app instructions to connect your air conditioner to your home Wi-Fi network.
- Once connected, you can control the unit remotely via the app.
6. Operating Instructions
Familiarize yourself with the remote control and its functions for optimal use of your air conditioner.
6.1 Remote Control Overview
The remote control allows you to adjust settings from a distance. It typically includes buttons for Power, Mode, Temperature Up/Down, Fan Speed, Timer, and Sleep.
6.2 Basic Operations
- Power On/Off: Press the ON/OFF button to start or stop the unit.
- Mode Selection: Press the MODE button to cycle through available modes: Cool, Fan, Dry.
- Temperature Adjustment: Use the TEMP UP/DOWN buttons to set your desired temperature.
- Fan Speed: Press the FAN SPEED button to adjust the fan speed (Auto, Low, Medium, High).
6.3 Advanced Functions
- Timer Function: Set the unit to turn on or off automatically after a specified period. Refer to the remote control's specific instructions for detailed timer setup.
- Wi-Fi Control: Once connected to Wi-Fi, use the Basic Smart Home app on your smartphone to control the unit from anywhere. This includes changing modes, adjusting temperature, and setting schedules.
7. Maintenance
Regular maintenance ensures optimal performance and extends the lifespan of your air conditioner.
7.1 Air Filter Cleaning
- Clean the air filters every two weeks or more frequently if the unit is used heavily.
- Open the front panel of the indoor unit and remove the filters.
- Wash filters with lukewarm water and mild detergent, or vacuum them.
- Allow filters to dry completely before reinserting them.
7.2 Outdoor Unit Cleaning
- Periodically clear any debris (leaves, dust) from around the outdoor unit.
- Ensure the condenser coils are clean for efficient heat exchange. This may require professional cleaning.
7.3 Seasonal Maintenance
- Before the cooling season, check for any unusual noises or smells.
- Consider a professional inspection annually to ensure all components are functioning correctly and refrigerant levels are adequate.
8. Troubleshooting
Before contacting customer service, please refer to the following common issues and their solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Unit does not turn on | No power supply; Remote control batteries dead | Check circuit breaker; Replace remote control batteries. |
| Insufficient cooling | Dirty air filters; Blocked outdoor unit; Low refrigerant | Clean air filters; Clear obstructions; Contact service for refrigerant check. |
| Strange noises | Loose parts; Unit not level; Normal operating sounds | Check for loose parts; Ensure unit is level; Some sounds (e.g., refrigerant flow) are normal. |
| Water leakage from indoor unit | Clogged drain hose; Improper installation | Clear drain hose; Contact installer for inspection. |
If the problem persists after attempting these solutions, please contact qualified service personnel.
9. Specifications
| Feature | Detail |
|---|---|
| Product Dimensions | 108.1 x 61.2 x 44.1 cm |
| Item Weight | 62 Kilograms |
| Warranty Description | Two years from the manufacturer, compressor for 5 years |
| Batteries Required | Yes |
| Included Components | None (refer to Package Contents for main items) |
| Item Model Number | BSACH-F20CD , BSACH-C20CD |
| First Available Date | January 27, 2021 |
| Brand | Basic |
| Capacity | 1.59 cubic feet |
| Cooling Capacity | 19000 British Thermal Units |
| Special Feature | Heating and Cooling feature (Note: Product description states cooling only, please verify with product label) |
| Energy Efficiency Rating (BEE Stars) | 5 Stars |
| Color | White |
| Voltage | 220 Volts |
| Power Source | Corded Electric |
| Warranty Type | Limited |
10. Warranty and Support
Your Halo Split Air Conditioner comes with a manufacturer's warranty. The warranty covers the unit for two years from the date of purchase, and the compressor is covered for five years. Please retain your proof of purchase for warranty claims.
Customer Support
For technical assistance, warranty claims, or service requests, please contact Basic customer support through their official website or the contact information provided with your purchase documentation. Always provide your model number (BSACH-F20CD / BSACH-C20CD) and purchase date when contacting support.
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