Introduction
This manual provides essential instructions for the safe and effective use, maintenance, and care of your Zojirushi SM-SF48-AD Stainless Steel Mug. Please read this manual thoroughly before first use and retain it for future reference.
The Zojirushi SM-SF48-AD is a vacuum-insulated stainless steel mug designed to keep beverages hot or cold for extended periods. It features a one-touch open lid, a 2-step lid release process to prevent condensation splash, an air vent for smooth beverage flow, and a safety lock to prevent accidental opening. The interior is nonstick coated for easy cleaning, and the stopper disassembles for thorough hygiene.
Important Safety Precautions
- Do not use for carbonated beverages, dry ice, or fermented foods, as pressure buildup can cause the lid to eject or contents to spray.
- Do not place in a microwave, oven, or on a direct heat source.
- Do not fill with boiling water immediately after filling with cold water, or vice versa, to avoid sudden temperature changes that could damage the vacuum insulation.
- Ensure the lid is securely closed and locked before transport to prevent leaks.
- Keep out of reach of children when filled with hot liquids.
- Do not overfill; leave space below the lid to prevent overflow.
- Avoid dropping or subjecting the mug to strong impacts, which can compromise insulation performance.
- Hand wash only. Do not use a dishwasher.
Parts Identification
Familiarize yourself with the components of your Zojirushi Stainless Steel Mug.
- Mug Body: The main stainless steel vacuum insulated container.
- Lid Set: Includes the lid, stopper, and gasket.
- One-Touch Open Button: Releases the lid for drinking.
- Safety Lock: Prevents accidental opening of the lid.
- Mouthpiece: Designed for smooth beverage flow.
- Stopper: The internal component that seals the mug.
- Gasket: Ensures a watertight seal.

Setup and Initial Use
- Unpack: Remove all packaging materials and labels from the mug.
- Wash: Before first use, wash the mug body and all lid components thoroughly with warm water and mild dish soap. Rinse well.
- Assemble Lid: Ensure the stopper and gasket are correctly installed into the lid. Refer to the "Parts Identification" section for visual guidance.
- Pre-heat/Pre-cool (Optional): For optimal temperature retention, pre-heat the mug with hot water for 5-10 minutes before adding hot beverages, or pre-cool with cold water/ice for cold beverages. Empty the pre-heating/pre-cooling water before filling.
- Fill: Fill the mug with your desired beverage, ensuring not to overfill. Leave approximately 1 inch (2.5 cm) of space from the rim.
- Secure Lid: Screw the lid set firmly onto the mug body until it is tight.
Operating Instructions
Opening the Lid
- Unlock: Slide the safety lock button to the "unlock" position (usually indicated by an open padlock icon).
- Press Button: Press the one-touch open button. The lid will spring open in a 2-step process, designed to release condensation safely.
- Drink: Drink directly from the mouthpiece.

Closing and Locking the Lid
- Close Lid: Push the lid down until it clicks securely into place.
- Lock: Slide the safety lock button to the "lock" position (usually indicated by a closed padlock icon). This prevents accidental opening.

Care and Maintenance
Proper cleaning and maintenance will ensure the longevity and performance of your mug.
Daily Cleaning
- Disassemble Lid: Unscrew the lid from the mug body. Disassemble the stopper and remove the gasket for thorough cleaning.
- Wash Components: Wash the mug body interior, lid, stopper, and gasket with warm water and mild dish soap. Use a soft sponge or brush. The nonstick interior is designed for easy cleaning.
- Rinse and Dry: Rinse all parts thoroughly with clean water. Allow all components to air dry completely before reassembling to prevent odors or mildew.
- Reassemble: Carefully reassemble the stopper and gasket into the lid. Ensure they are correctly seated to prevent leaks.

Important Notes
- Do Not Dishwash: The mug is not dishwasher safe. Hand wash only.
- Avoid Abrasives: Do not use abrasive cleaners, scrub brushes, or harsh chemicals, as these can damage the finish or interior coating.
- Stain Removal: For stubborn stains or odors, a mixture of warm water and a small amount of baking soda or white vinegar can be used. Allow to soak, then scrub gently and rinse thoroughly.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Liquid leaks from lid. | Lid not screwed on tightly. Gasket or stopper not properly installed. Gasket or stopper damaged. | Ensure lid is screwed on firmly. Check that gasket and stopper are correctly seated. Replace damaged parts if necessary. |
| Beverage does not stay hot/cold. | Lid not closed properly. Vacuum insulation compromised (due to impact). Mug was not pre-heated/pre-cooled. | Ensure lid is fully closed and locked. If insulation is compromised, the mug may need replacement. Pre-heat/pre-cool the mug before filling. |
| Lid is difficult to open or close. | Food residue or debris in the lid mechanism. | Disassemble and thoroughly clean all lid components. |
| Unpleasant odor inside mug. | Residue from previous beverages. | Clean thoroughly with warm water and mild soap. For persistent odors, use a baking soda solution. Ensure mug is completely dry before storage. |
Specifications
- Model: SM-SF48-AD
- Brand: Zojirushi
- Capacity: 480 ml (16.2 Ounces)
- Material: Stainless Steel (BPA-free plastic components)
- Dimensions: Approximately 2.56" W x 8.66" H (6.5 cm W x 22.0 cm H)
- Weight: Approximately 0.45 lbs (7.2 ounces / 0.205 kg)
- Heat Retention: 189°F (87°C) @ 1 hr. / 160°F (71°C) @ 6 hrs. (Initial temp 203°F / 95°C, room temp 68°F / 20°C)
- Cold Retention: 46°F (8°C) @ 6 hrs. (Initial temp 39°F / 4°C, room temp 68°F / 20°C)
- Care: Hand Wash Only
- Special Features: One-touch open, Safety lock, 2-step lid release, Nonstick coated interior, Lightweight.


Warranty and Support
For warranty information, product support, or to purchase replacement parts, please visit the official Zojirushi website or contact their customer service department.
Zojirushi Official Website: www.zojirushi.com
Please have your model number (SM-SF48-AD) and purchase date available when contacting support.