1. Introduction
Thank you for purchasing the PRIMO PR501SV Cordless 3-in-1 Stick Vacuum Cleaner. This manual provides essential information for the safe and efficient use, maintenance, and troubleshooting of your appliance. Please read it thoroughly before first use and keep it for future reference.
2. Safety Instructions
To reduce the risk of fire, electric shock, or injury, always follow basic safety precautions when using an electrical appliance.
- Read all instructions before using the appliance.
- Do not use outdoors or on wet surfaces.
- Do not allow to be used as a toy. Close attention is necessary when used by or near children.
- Use only as described in this manual. Use only manufacturer’s recommended attachments.
- Do not use with a damaged cord or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to a service center.
- Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces.
- Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
- Do not handle plug or appliance with wet hands.
- Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.
- Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
- Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
- Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present.
- Do not pick up toxic material (e.g., chlorine bleach, ammonia cleaner, drain cleaner).
- Do not use without dust cup and/or filters in place.
- Turn off all controls before unplugging.
- Use extra care when cleaning on stairs.
- Do not use to pick up hard or sharp objects such as glass, nails, screws, coins, etc.
- Prevent unintentional starting. Ensure the switch is in the off-position before connecting to battery pack, picking up or carrying the appliance.
- Recharge only with the charger specified by the manufacturer. A charger that is suitable for one type of battery pack may create a risk of fire when used with another battery pack.
- Under abusive conditions, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, flush with water. If liquid contacts eyes, additionally seek medical help. Liquid ejected from the battery may cause irritation or burns.
3. Package Contents
Carefully unpack your PRIMO PR501SV and ensure all components are present and in good condition. Refer to the image below for identification.

Figure 3.1: Included Components
This image displays the main components of the PRIMO PR501SV vacuum cleaner: the motor unit with integrated dust reservoir, the long lightweight metallic tube, the motorized floor brush, a crevice tool for narrow spaces, a dusting brush for delicate surfaces, the power adapter for charging, and a wall mount for convenient storage.
- Motor Unit with Dust Reservoir (0.6 L capacity)
- Lightweight Metallic Tube
- Motorized Floor Brush
- Crevice Tool
- Dusting Brush
- Power Adapter
- Wall Mount with Screws
4. Product Overview
The PRIMO PR501SV is a versatile 3-in-1 cordless vacuum cleaner designed for various cleaning tasks. It can be configured as a stick vacuum, a handheld vacuum, or a crumb collector.

Figure 4.1: 3-in-1 Configurations
This image illustrates the three primary modes of the PR501SV: as a complete stick vacuum for floor cleaning, as a handheld unit equipped with the crevice tool for tight spots, and as a handheld unit with the dusting brush for upholstery or delicate surfaces. The wall mount is also visible, indicating a storage solution.
5. Setup and Assembly
Follow these steps to assemble your vacuum cleaner:
- Assemble the Stick Vacuum: Insert the metallic tube into the main motor unit until it clicks into place. Then, attach the motorized floor brush to the other end of the metallic tube, ensuring it is securely fastened.
- Handheld Configuration: To use as a handheld vacuum, detach the metallic tube and motorized floor brush from the motor unit. Attach either the crevice tool or the dusting brush directly to the motor unit's suction opening.
- Wall Mount Installation: Choose a suitable location near a power outlet. Use the provided screws to securely attach the wall mount to the wall. Ensure it is at a height that allows the vacuum to hang freely.

Figure 5.1: Wall Mount Storage
This image shows a user placing the assembled stick vacuum onto the wall mount, demonstrating how the appliance can be conveniently stored and charged when not in use.
6. Charging the Battery
The PRIMO PR501SV is powered by an 18.5V Lithium-ion battery. Before first use, fully charge the battery.
- Connect the power adapter to the charging port on the motor unit.
- Plug the adapter into a wall outlet.
- The battery indicator lights will illuminate during charging. A full charge typically takes 4-5 hours.
- Once fully charged, the indicator lights will show a full battery level. Disconnect the charger.

Figure 6.1: Battery Indicator and Runtime
This close-up image displays the battery charge indicator on the vacuum cleaner. It shows two modes: 'MAX-R' (Max Power) offering approximately 20 minutes of runtime, and 'ECO-G' (Eco Mode) providing around 40 minutes of runtime, indicating the battery's endurance based on the selected power setting.
7. Operating Instructions
Your vacuum cleaner offers two speed settings and multiple configurations for versatile cleaning.
7.1. Power On/Off and Speed Settings
- Press the power button once to turn on the vacuum in ECO mode.
- Press the power button a second time to switch to MAX power mode.
- Press the power button a third time to turn off the vacuum.
7.2. Stick Vacuum Mode
Use this mode for cleaning floors, carpets, and larger areas.
- Ensure the metallic tube and motorized floor brush are securely attached to the motor unit.
- Select the desired power mode (ECO or MAX).
- Guide the vacuum over the surface to be cleaned. The motorized brush helps agitate dirt for effective cleaning.

Figure 7.1: Agile and Flexible Cleaning
This image highlights the vacuum's maneuverability, showing it easily reaching under furniture like a sofa. The design allows for a 180-degree swivel, making it agile and flexible for cleaning hard-to-reach areas.

Figure 7.2: Constant Suction Power
This graphic illustrates the consistent and powerful suction generated by the vacuum's floor brush. Blue arrows depict the airflow, demonstrating how dirt and debris are effectively drawn into the vacuum head for thorough cleaning.
7.3. Handheld Vacuum Mode
Ideal for cleaning upholstery, car interiors, stairs, and small spills.
- Detach the metallic tube and motorized floor brush from the motor unit.
- Attach the crevice tool for narrow gaps or the dusting brush for surfaces like curtains or keyboards.
- Turn on the vacuum and clean the desired area.

Figure 7.3: Handheld Cleaning on Upholstery
This image shows the PRIMO PR501SV being used as a handheld vacuum to clean a sofa. It highlights the convenience and effectiveness of this mode for cleaning furniture and other elevated surfaces.
8. Maintenance
Regular maintenance ensures optimal performance and extends the lifespan of your vacuum cleaner.
8.1. Emptying the Dust Reservoir
Empty the 0.6 L dust reservoir regularly, especially when it reaches the 'MAX' line.
- Ensure the vacuum is turned off.
- Press the release button on the dust reservoir to detach it from the motor unit.
- Hold the dust reservoir over a trash bin and open the bottom flap to empty the contents.
- Close the flap and reattach the dust reservoir to the motor unit until it clicks securely.

Figure 8.1: Easy Dust Reservoir Emptying
This image illustrates the simple process of detaching the 0.6-liter dust reservoir from the main unit for emptying. The design allows for quick and hygienic disposal of collected debris.
8.2. Cleaning the HEPA Filter
The HEPA 13 filter retains 99.95% of dust particles. Clean it regularly to maintain suction power.
- Remove the dust reservoir as described above.
- Carefully remove the HEPA filter from inside the dust reservoir.
- Tap the filter gently over a trash bin to remove loose dust.
- If heavily soiled, rinse the filter under running water. Ensure it is completely dry before reinserting. Do not use detergents or hot water.
- Reinsert the dry HEPA filter into the dust reservoir and reattach the reservoir to the motor unit.
8.3. Cleaning the Motorized Floor Brush
Hair and debris can get tangled in the brush roll, affecting performance.
- Ensure the vacuum is turned off and disconnected from the metallic tube.
- Locate the release mechanism on the side of the motorized brush head.
- Remove the brush roll from the housing.
- Use scissors or a brush to remove any tangled hair or debris from the brush roll.
- Reinsert the clean brush roll and secure it in place.

Figure 8.2: Removable Motorized Floor Brush
This image shows the motorized floor brush being detached from the vacuum's main body. This feature allows for easy access to the brush roll for cleaning tangled hair and debris, ensuring consistent performance.
9. Troubleshooting
If you encounter issues with your PRIMO PR501SV, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Vacuum does not turn on | Battery is discharged Power button not pressed correctly | Charge the battery fully Press the power button firmly |
| Low suction power | Dust reservoir is full Filter is clogged Brush roll is tangled Nozzle/tube is blocked | Empty the dust reservoir Clean the HEPA filter Clean the motorized brush roll Check and clear any blockages in the nozzle or tube |
| Motorized brush not rotating | Brush roll is tangled Connection to main unit is loose | Clean the brush roll Ensure the brush head is securely attached to the tube or motor unit |
| Short battery runtime | Battery not fully charged Using MAX power mode continuously Battery degradation | Ensure battery is fully charged (4-5 hours) Use ECO mode for longer runtime Contact customer support if battery life significantly decreases over time |
If the problem persists after trying these solutions, please contact customer support.
10. Specifications
| Feature | Specification |
|---|---|
| Model Number | PR501SV |
| Brand | PRIMO |
| Type | Cordless 3-in-1 Stick Vacuum Cleaner |
| Battery | 18.5V Lithium-ion |
| Charging Time | 4-5 hours |
| Runtime (ECO mode) | Approx. 40 minutes |
| Runtime (MAX power) | Approx. 20 minutes |
| Dust Reservoir Capacity | 0.6 Liters |
| Filter Type | HEPA 13 |
| Number of Speeds | 2 |
| Noise Level | 75 dB |
| Weight | 2 Kilograms |
| Dimensions (L x W x H) | 16 x 23 x 113 cm |
| Recommended Surface | Hard floors |
| Included Components | Motor unit, metallic tube, motorized floor brush, crevice tool, dusting brush, power adapter, wall mount |
11. Warranty and Support
For warranty information and customer support, please refer to the warranty card included with your purchase or visit the official PRIMO website. Keep your proof of purchase for any warranty claims.





