Introduction
This manual provides comprehensive instructions for setting up and operating your VENZ 4 Piece Wireless Home Security System. Designed for easy DIY installation, this system offers 24/7 monitoring capabilities, compatibility with smart assistants, and real-time alerts to keep your home secure.
The VENZ Home Security System is a great fit for home security, protecting your property 24 hours a day. It can detect intruders and scare them away before they break in, sending mobile and/or email alerts when a security threat is detected.
The VENZ 4-Piece System is designed for comprehensive home protection.
What's in the Box
Your VENZ 4 Piece Wireless Home Security System includes the following components:
- 1 x Smart Zigbee Gateway (Hub)
- 1 x Smart PIR Motion Sensor
- 1 x Smart Door/Window Sensor
- 1 x WiFi Indoor Camera
- 1 x USB Cable
- 1 x Power Adapter
- Mounting Accessories (adhesive pads, screws)
- User Manual
All components included in the VENZ 4 Piece Wireless Home Security System kit.
Setup Guide
1. Initial Setup of the Smart Home Hub (Gateway)
The Smart Home Hub is the central brain of your security system, enabling control of up to 55 devices. It requires a 2.4GHz Wi-Fi connection.
The Smart Home Hub (Gateway) connected to power.
Powering On and Indicator Status
- Connect the Smart Home Hub to a power source using the provided USB cable and power adapter.
- Wait for approximately 30 seconds for the indicator lights to stabilize.
- Observe the red indicator light:
- Quick Flash: Flashes once per second. This indicates the device is ready for quick pairing.
- Slow Flash: Flashes once per two seconds. This indicates the device is in AP (Access Point) mode, ready for manual connection.
- Solid: The device is connected.
- If the indicator light is not flashing as desired (e.g., slow flash when quick flash is needed), use a pin to press and hold the pair/reset button for 5 seconds until the light changes to the desired flash status.
Connecting the Hub to the App (Woox Security)
- Download and open the "Woox Security" app on your smartphone.
- From the app's home screen, tap "Add Device" or the "+" icon.
- Select the "Smart Zigbee Gateway" from the list of products.
- Confirm your 2.4GHz Wi-Fi network and enter the password. (Note: 5GHz Wi-Fi is not supported).
- Follow the in-app prompts based on the indicator light's flashing status (AP Mode, Auto Scan, or EZ Mode). You may need to temporarily connect your phone to the device's hotspot for AP Mode.
- The app will search for and register the device to your account. Once added, you can rename the gateway.
Adding a subdevice within the Woox Security app.
2. Setting Up Zigbee Sensors (PIR Motion & Door/Window)
Once your Smart Home Hub is set up, you can add the individual sensors.
PIR Motion Sensor
The PIR Motion Sensor detects movement within a 110-degree, 12-meter range.
- Ensure the PIR Motion Sensor's indicator light is quick flashing. If not, press and hold the pair button for 5 seconds until it starts quick flashing.
- In the Woox Security app, navigate to your Smart Zigbee Gateway and tap "Add Subdevice".
- Select "PIR Motion Sensor" from the list.
- The app will search for and add the sensor. Once added, you can assign it to a specific room.
- Mount the sensor in a desired location using the provided adhesive pads or screws. It detects movement in any room or hallway 24/7.
Door/Window Sensor
The Door/Window Sensor alerts you when an entry point is opened or closed.
- Ensure the Door/Window Sensor's indicator light is quick flashing. If not, press and hold the pair button for 5 seconds until it starts quick flashing.
- In the Woox Security app, navigate to your Smart Zigbee Gateway and tap "Add Subdevice".
- Select "Door/Window Sensor" from the list.
- The app will search for and add the sensor. Once added, you can assign it to a specific room.
- Mount the two parts of the sensor on your door or window frame, ensuring they are aligned and close to each other when the door/window is closed.
Sensors feature easy self-adhesive installation.
3. Setting Up the Smart Indoor Camera
The Smart Indoor Camera provides 1080p HD video and two-way audio.
- Connect the Smart Indoor Camera to power. Ensure its indicator light is quick flashing. If not, press and hold the pair button for 5 seconds until it starts quick flashing.
- In the Woox Security app, tap "Add Device" or the "+" icon and select "Smart Indoor Camera".
- Confirm your 2.4GHz Wi-Fi network and enter the password.
- The app will prompt you to scan a QR code. Position your phone's screen with the QR code in front of the camera lens until you hear a prompt from the camera.
- The app will then search for and register the camera to your account. Once added, you can view the live feed and adjust settings.
The camera is easy to set up and can be placed on a surface, wall-mounted, or ceiling-mounted.
Video Setup Guide
For a visual step-by-step guide on setting up your VENZ Home Security System, please watch the official setup video below:
Official VENZ video: "How to set up the security system". This video provides a detailed walkthrough of the installation and pairing process for all components.
Operating Your Security System
Using the Woox Security App
The "Woox Security" app is your primary interface for controlling and monitoring your VENZ Home Security System. It allows you to:
- Arm/Disarm: Switch between Home, Away, and Disarmed modes.
- Real-time Alerts: Receive instant mobile and/or email notifications when a sensor is triggered.
- Live View: Access the live video feed from your Smart Indoor Camera.
- Two-Way Audio: Communicate through the camera's built-in microphone and speaker.
- DIY Customization: Easily add extra door/window sensors, motion detectors, and water detectors to expand your system.
- Home Automation: Create custom automation rules and scenarios within the app.
Control your entire system from the Woox Security app.
Voice Control (Alexa & Google Assistant)
The VENZ Home Security System is compatible with Amazon Alexa and Google Assistant for convenient hands-free voice control. You can control your devices and home appliances with simple voice commands.
- Arm/Disarm: "Alexa, arm venz home hub." or "Hey Google, arm security system in away mode."
- Control Connected Devices: "Alexa, turn on the lights."
Seamless integration with Alexa and Google Assistant for voice control.
24/7 Monitoring and Backups
The system provides reliable 24/7 monitoring. It includes a 24-hour battery backup for the Smart Home Hub and utilizes dual Wi-Fi & cellular connections to ensure your home remains secure and protected even during power outages or internet disruptions.
Maintenance
Battery Replacement
The app will notify you when sensor batteries are low. Replace batteries as follows:
- PIR Motion Sensor: Requires 1 x CR2450 battery.
- Door/Window Sensor: Requires 2 x CR2032 batteries.
For specific instructions on opening sensor casings and replacing batteries, refer to the detailed guides provided with individual sensor packaging or consult the Woox Security app's help section.
Cleaning
To maintain optimal performance, regularly clean the exterior of your devices with a soft, dry cloth. Avoid using liquid cleaners, aerosols, or abrasive solvents.
Firmware Updates
Periodically check the Woox Security app for available firmware updates for your devices. Keeping your firmware up-to-date ensures optimal performance, security, and access to new features.
Troubleshooting
Connectivity Issues
- Wi-Fi Compatibility: Ensure your Wi-Fi network is 2.4GHz. The system does not support 5GHz networks.
- Indicator Lights: Check the indicator lights on the Smart Home Hub and individual devices. Refer to the "Setup Guide" section for detailed explanations of light statuses and troubleshooting steps.
- Restart Devices: Try restarting the Smart Home Hub and your Wi-Fi router.
- Signal Strength: Ensure devices are located within a strong Wi-Fi signal range. Obstructions like thick walls can interfere with connectivity.
Sensor Not Triggering / False Alarms
- Battery Levels: Check the battery levels of your sensors in the Woox Security app. Replace batteries if low.
- Installation: Verify that sensors are installed correctly according to the instructions. For door/window sensors, ensure the two parts are properly aligned.
- PIR Sensitivity: If the PIR motion sensor is causing false alarms, you may need to adjust its sensitivity settings within the app or reposition it to avoid detecting pets or environmental factors.
Camera Issues
- Power: Ensure the camera is properly connected to its power adapter.
- Wi-Fi Connection: Confirm the camera is connected to your 2.4GHz Wi-Fi network. Re-pair if necessary.
- Live View: If the live view is not working, check your internet connection and ensure the camera is online in the app.
Product Specifications
- Brand: VENZ
- Model Number: 4 Piece
- Color: White
- Power Source: Built-in (Hub), Power Adapter (Camera)
- Compatible Devices: Smartphone (via Woox Security App)
- Item Dimensions (L x W x H): 7.89 x 7.06 x 2.39 inches
- Video Capture Resolution: 1080p (Smart Indoor Camera)
- Connectivity Technology: Wireless (Zigbee for sensors, Wi-Fi for Hub & Camera)
- Installation Type: Self-Adhesive
- Alert Type: Motion
- Item Weight: 1.09 pounds
- Battery Cell Composition: Lithium (for Hub's backup battery)
- Maximum Range: 12 Meters (PIR Motion Sensor detection)
- Recommended Uses: Home Security
- Included Components: 1*Motion Sensor, 1*Window/Door Sensor, 1*Smart Hub, 1*wifi Indoor Camera.
- Sensor Technology: Motion Sensor
- UPC: 711240329386
- Manufacturer: VENZ
Warranty and Support
The VENZ Home Security System comes with a 3-year warranty from the date of purchase. This warranty covers defects in materials and workmanship under normal use.
For technical support, troubleshooting assistance, or warranty claims, please contact VENZ customer service. You can typically find contact information within the Woox Security app's help or support section, or by visiting the official VENZ website.
VENZ: Witness every moment of life.
