1. Introduction
This manual provides essential instructions for the safe and effective use of the Joerns F17TMAL 1/2 Length Assist Device. This device is specifically designed for use with Joerns UltraCare XT beds to aid residents in safely entering and exiting the bed, as well as repositioning themselves. Please read this manual thoroughly before installation and operation to ensure proper usage and to prevent injury or damage.
2. Important Safety Information
Always prioritize safety when installing and operating the assist device. Failure to follow these instructions could result in serious injury.
- Compatibility: This device is intended for use exclusively with Joerns UltraCare XT beds. Do not attempt to install it on other bed models.
- Installation: Ensure the device is securely attached to the bed frame according to the instructions provided in the 'Setup' section. Verify all connections are tight before use.
- Inspection: Regularly inspect the assist device for any signs of wear, damage, or loose components. Do not use if damage is observed.
- Weight Capacity: Adhere to the weight capacity limits of the Joerns UltraCare XT bed. The assist device is not designed to support the full weight of a person for prolonged periods.
- Entrapment Risk: Be aware of potential entrapment zones between the assist device and the bed frame or mattress. Ensure proper mattress fit and positioning.
- Supervision: Individuals requiring assistance with mobility should be supervised as appropriate when using the device.
3. Package Contents
Upon opening the package, verify that all components are present and undamaged. If any parts are missing or damaged, contact Joerns Healthcare customer support immediately.
- Joerns 1/2 Length Assist Device (Pair)
- Installation Hardware (if applicable, typically integrated with bed frame)
- This User Manual
4. Setup and Installation
The Joerns F17TMAL 1/2 Length Assist Device is designed for straightforward installation on Joerns UltraCare XT beds. It integrates with the bed's head section movement.
- Prepare the Bed: Ensure the Joerns UltraCare XT bed is in a flat position and unplugged from the power source for safety during installation.
- Position the Device: Align the assist device with the designated mounting points on the head section of the UltraCare XT bed frame. The device is typically installed on both sides of the bed.
- Secure Attachment: Follow the specific instructions provided with your UltraCare XT bed for attaching accessories. The assist device usually slides into a receiver and locks into place. Ensure the device is firmly seated and does not wobble.
- Verify Security: After installation, gently pull and push on the assist device to confirm it is securely attached and cannot be easily dislodged.

5. Operating Instructions
The 1/2 Length Assist Device is designed for ease of use, allowing residents to reposition themselves and providing support for bed entry and exit.
- Raising and Lowering: The device features an easy-to-use green release mechanism. To adjust the position of the assist device, locate the green release and activate it. This allows for simple raising and lowering of the device. Ensure the device locks securely into place at the desired height.
- Repositioning: The 1/2-length design allows the device to move with the head section of the bed. This enables residents to actively reposition themselves while maintaining a secure handhold.
- Soft-Touch Surfaces: The device incorporates soft-touch surfaces for a comfortable, warm-to-the-touch, and non-slip handhold, enhancing user comfort and safety.
- Pendant Holder (Optional): An optional pendant holder can be snapped onto either side of the device. This allows for convenient placement of the bed control pendant, adapting to individual resident preference and accessibility needs.
6. Care and Maintenance
Proper care and maintenance will extend the life of your Joerns F17TMAL Assist Device.
- Cleaning: Clean the device regularly with a mild, non-abrasive cleaner and a soft cloth. Avoid harsh chemicals or abrasive pads that could damage the surfaces. Wipe dry immediately.
- Inspection: Periodically inspect all attachment points, moving parts, and surfaces for any signs of wear, cracks, or damage. Pay close attention to the green release mechanism to ensure it functions smoothly.
- Lubrication: No routine lubrication is required for this device.
- Storage: If the device is removed from the bed for storage, keep it in a clean, dry environment away from extreme temperatures.
7. Troubleshooting
This section addresses common issues you might encounter with the assist device.
- Device feels loose or wobbly:
- Ensure the device is fully engaged in the bed frame's mounting points.
- Check for any obstructions preventing proper seating.
- Inspect the bed frame's mounting points for damage. If damaged, contact Joerns Healthcare for service.
- Green release mechanism is stiff or not engaging:
- Ensure no debris is obstructing the mechanism.
- Verify that the device is not under excessive load or pressure when attempting to adjust.
- If the issue persists, discontinue use and contact Joerns Healthcare for assistance.
- Device does not move smoothly with the head section:
- Confirm the device is correctly installed and not binding against any part of the bed frame or mattress.
- Check for any physical damage to the device or the bed's head section mechanism.
For issues not listed here or if troubleshooting steps do not resolve the problem, please contact Joerns Healthcare customer support.
8. Product Specifications
| Feature | Detail |
|---|---|
| Model Number | F17TMAL |
| Type | 1/2 Length Assist Device |
| Compatibility | Joerns UltraCare XT Beds |
| Dimensions (Package) | 31 x 22 x 5 inches |
| Weight (Package) | 34 Pounds |
| Manufacturer | Joerns Healthcare |
| Compliance | HBSW guidelines, FDA, IEC, Health Canada standards |
9. Warranty and Support
For specific warranty information regarding your Joerns F17TMAL 1/2 Length Assist Device, please refer to the warranty documentation provided at the time of purchase or contact Joerns Healthcare directly. Joerns Healthcare products are manufactured to high standards, and warranty terms typically cover defects in materials and workmanship under normal use.
Customer Support
If you have questions about installation, operation, maintenance, or require technical assistance, please contact Joerns Healthcare customer support:
- Website: Visit the official Joerns Healthcare website for support resources and contact information.
- Phone: Refer to your product packaging or the Joerns Healthcare website for the most current customer service telephone numbers.
When contacting support, please have your product model number (F17TMAL) and purchase date available.





