Introduction
This manual provides comprehensive instructions for the setup, operation, and maintenance of your Oyen Digital Mobius Pro 5C 5-Bay USB-C External RAID Drive Array. Please read this manual thoroughly before using the device to ensure proper functionality and to maximize its lifespan.
The Mobius Pro 5C is a high-capacity, 5-bay external storage solution designed for professionals requiring reliable and fast data storage. It features USB-C connectivity, a built-in USB-C hub, and supports various RAID configurations for data protection and performance optimization.
What's in the Box
Verify that all items listed below are included in your package:
- Oyen Digital Mobius Pro 5C 5-Bay USB-C External RAID Drive Array
- USB C-A Cable
- USB C-C Cable
- Power Cord
- Keys for front panel lock
- User Manual (this document)
Features
The Oyen Digital Mobius Pro 5C offers a robust set of features for advanced data management:
- High Capacity: Supports up to 80 Terabytes (using 5 x 16TB Toshiba Enterprise 7200RPM drives).
- USB-C Connectivity: Compatible with all USB and Thunderbolt 3 devices. Note: Not compatible with Thunderbolt 2.
- Integrated USB-C Hub: Includes a secondary hub port for daisy-chaining up to six Mobius Pro 5C units or connecting additional USB devices. The hub port provides 15W (5V/3A) for bus-powered portable drives.
- RAID Support: User configurable for RAID 0, 1, 4, 5, and 1+0 using the included full version of SoftRAID for Mac.
- Tray-less Enclosure: Simplifies drive installation and removal.
- Efficient Cooling: Features dual cooling fans to maintain optimal operating temperatures.
Setup
Follow these steps to set up your Mobius Pro 5C drive array:
1. Drive Installation
The Mobius Pro 5C features a tray-less design for easy hard drive installation. Ensure the device is powered off before installing or removing drives.
Image: Front view of the Mobius Pro 5C with the front door open, showing the five tray-less drive bays.
- Unlock and open the front door of the Mobius Pro 5C.
- Gently slide each 3.5-inch hard drive into an empty bay until it clicks into place. Ensure the drive is oriented correctly.
- Close and lock the front door.
Image: Front view of the Mobius Pro 5C with the front door open, showing five hard drives installed.
2. Connecting to Your Computer
Connect the Mobius Pro 5C to your computer using the provided USB-C to USB-C cable or USB-C to USB-A cable, depending on your computer's ports.
Image: Rear panel of the Mobius Pro 5C, highlighting the power input, power switch, main USB-C port, and USB-C hub port.
- Connect one end of the USB-C cable to the "MAIN" USB 3.1 (10Gbps) port on the back of the Mobius Pro 5C.
- Connect the other end of the USB-C cable to an available USB-C or Thunderbolt 3 port on your computer. If using a USB-A port, use the appropriate cable.
3. Power Connection
- Connect the power cord to the power input on the back of the Mobius Pro 5C.
- Plug the other end of the power cord into a standard electrical outlet.
Image: Mobius Pro 5C connected to a laptop and an additional external drive via its USB-C hub, demonstrating daisy-chaining capability.
4. Powering On
Flip the power switch on the back of the Mobius Pro 5C to the "ON" position. The power indicator LED on the front panel will illuminate, followed by the individual drive activity LEDs.
Image: Front panel of the Mobius Pro 5C showing illuminated blue LED indicators for power and drive activity.
5. RAID Configuration (Mac Users)
For Mac users, the Mobius Pro 5C includes a full version of SoftRAID. This software allows you to configure your drives into various RAID levels (0, 1, 4, 5, 1+0) to optimize for speed, redundancy, or a balance of both. Refer to the SoftRAID documentation for detailed instructions on creating and managing RAID volumes.
For Windows users, RAID configuration is typically managed through the operating system's Disk Management utility or third-party software.
Operating Instructions
Data Transfer
Once configured and recognized by your operating system, the Mobius Pro 5C will appear as a single or multiple volumes, depending on your RAID setup. You can drag and drop files, use backup software, or access it like any other external drive.
Image: Mobius Pro 5C connected and in use with a laptop, demonstrating its role in a professional workflow.
Using the USB-C Hub
The Mobius Pro 5C features a secondary USB 3.1 (5Gbps) Type-C hub port. This port can be used to:
- Daisy-chain: Connect additional Mobius Pro 5C units or other compatible USB-C devices.
- Connect Peripherals: Attach other USB devices such as card readers, flash drives, or bus-powered portable drives. The hub provides 15W (5V/3A) of power.
Ensure that the total power draw of daisy-chained or connected devices does not exceed the hub's power capabilities.
Power Management
To safely power off the Mobius Pro 5C, first unmount or eject all volumes from your operating system. Then, flip the power switch on the back of the unit to the "OFF" position. This prevents data corruption.
Maintenance
- Cleaning: Use a soft, dry cloth to clean the exterior of the unit. Do not use liquid cleaners or solvents.
- Ventilation: Ensure the cooling vents on the back of the unit are not obstructed to allow for proper airflow.
- Drive Health: Regularly check the health of your hard drives using your operating system's disk utility or SoftRAID's monitoring features. Replace failing drives promptly to maintain data integrity, especially in RAID configurations that offer redundancy.
- Firmware Updates: Periodically check the Oyen Digital website for any available firmware updates for your Mobius Pro 5C.
Troubleshooting
If you encounter issues with your Mobius Pro 5C, refer to the following common troubleshooting steps:
- Device Not Recognized:
- Ensure all cables (power and USB-C) are securely connected.
- Verify the power switch is in the "ON" position.
- Try connecting to a different USB-C or Thunderbolt 3 port on your computer.
- Test with a different USB-C cable.
- Check your computer's Disk Management (Windows) or Disk Utility (Mac) to see if the drives are detected but uninitialized or unformatted.
- Slow Performance:
- Ensure you are connected to a USB 3.1 Gen 2 (10Gbps) or Thunderbolt 3 port for optimal speed.
- Verify that your RAID configuration is appropriate for your performance needs (e.g., RAID 0 for maximum speed).
- Check for background processes on your computer that might be consuming system resources.
- Drive Activity LEDs Not Illuminating:
- Confirm drives are properly seated in their bays.
- Ensure the unit is powered on.
- If only one drive LED is off, that specific drive may be faulty or improperly installed.
If issues persist, contact Oyen Digital customer support for further assistance.
Specifications
| Feature | Detail |
|---|---|
| Brand | Oyen Digital |
| Model Number | 3N5-C-80TB-SR |
| Digital Storage Capacity | 80 TB (Terabytes) |
| Hard Disk Interface | Serial ATA-600 |
| Connectivity Technology | USB-C (USB 3.1 Gen 2), Thunderbolt 3 compatible |
| Hard Disk Form Factor | 3.5 Inches |
| Hard Disk Description | Mechanical Hard Disk (7200 RPM) |
| Compatible Devices | Desktop computers |
| Installation Type | External Hard Drive |
| Data Transfer Rate | Up to 10 Gigabits Per Second (USB 3.1 Gen 2) |
| Item Weight | 19 Pounds |
| Number of Items | 1 (Drive Array Enclosure) |
| Built-In Media | POWER CORD, USB C-A CABLE, USB C-C CABLE |
| UPC | 850015818400 |
Product Overview Video
Watch this official product video for a visual overview of the Mobius Pro 5C's features and design.
Video: An overview of the Oyen Digital Mobius Pro 5C, showcasing its tray-less enclosure, USB-C hub, power supply, and connectivity options in a professional workflow environment.
Warranty and Support
The Oyen Digital Mobius Pro 5C is backed by a 3-year warranty.
For technical support, warranty claims, or additional product information, please visit the official Oyen Digital website or contact their customer service department.
Online Resources: Oyen Digital Store on Amazon
