Satco S11270

Satco S11270 Starfish Smart Plug Dimmer Instruction Manual

Model: S11270

1. Product Overview

The Satco Starfish S11270 WiFi Smart Plug Dimmer Outlet provides smart on/off and dimmable control for small appliances through your plug-in outlets. This device operates on 2.4 GHz WiFi and can be managed via the Starfish mobile app or through voice commands using Siri, Alexa, Google Assistant, and SmartThings. It is designed for use with small appliances such as table lamps and coffee makers, supporting up to 15A / 300 Watts. The smart plug includes a manual on/off switch and features a compact white design.

Front view of Satco S11270 Starfish Smart Plug Dimmer

Figure 1: Front view of the Satco S11270 Smart Plug Dimmer.

Satco S11270 Starfish Smart Plug Dimmer packaging

Figure 2: Product packaging for the Satco S11270 Smart Plug Dimmer.

2. Safety Information

Please read and understand all safety instructions before installation and use. Failure to follow these instructions may result in electric shock, fire, or serious injury.

  • Indoor Use Only: This device is Dry Location Listed. Do not use in wet or damp locations.
  • Electrical Rating: Do not exceed the electrical rating of 15A / 300 Watts. Overloading the device can cause overheating and fire.
  • Grounding: Ensure the smart plug is connected to a properly grounded outlet.
  • Children: Keep out of reach of children.
  • Cleaning: Unplug the device before cleaning. Use a dry cloth; do not use liquid cleaners.
  • Damage: Do not use if the device or cord is damaged. Contact customer support for assistance.

3. Package Contents

  • 1 x Satco S11270 Starfish Smart Plug Dimmer
  • 1 x Installation Instructions

4. Setup

4.1. App Download and Installation

To control your smart plug, download the Starfish app. The app is available on both iOS and Android devices. Alternatively, some users have reported success with the Tuya Smart app.

  • Search for "Starfish" or "Tuya Smart" in your device's app store.
  • Install the app and create an account if you don't already have one.
  • You can also access the app via this link: https://smartapp.tuya.com/satcosmart
Starfish app setup steps: Connect, Install, Enjoy

Figure 3: Overview of the Starfish app setup process.

4.2. Adding a Device

Follow these steps to add your smart plug to the Starfish app:

  1. Plug the smart plug into a wall outlet.
  2. Open the Starfish app.
  3. Tap the "+" button (usually in the top right corner) to add a new device.
  4. Select "Add Device" or the appropriate device type (e.g., "Plug-in Sensor (Wi-Fi)").
  5. Enter your 2.4 GHz Wi-Fi network name and password.
  6. Confirm that your device is in pairing mode (the indicator light should be blinking rapidly). If not, refer to the manual override section or reset instructions.
  7. The app will scan for and connect to your device.
  8. Once added, you can rename the device for easier identification (e.g., "Living Room Lamp").

Video 1: Instructions on how to add a device to the Starfish app.

4.3. Voice Assistant Integration

The Satco Starfish Smart Plug supports integration with popular voice assistants for convenient control.

4.3.1. Connecting with Amazon Alexa

  1. Open the Amazon Alexa app.
  2. Tap the "More" button.
  3. Select "Skills & Games".
  4. Search for "Satco Starfish".
  5. Tap the Satco Starfish icon and then "Enable to Use".
  6. Use your Satco Starfish app credentials to link the accounts.
  7. Tap "Link Now" followed by "Authorize".
  8. Tap "Close" and then "Discover Devices". Alexa will then find your smart plug.

Video 2: Step-by-step guide to connecting your Satco Starfish device with Amazon Alexa.

4.3.2. Connecting with Google Assistant

  1. Open the Google Home app.
  2. Tap the "Menu" button.
  3. Select "Set up device".
  4. Tap "Have something already set up?".
  5. Search for "Satco Starfish" and select it.
  6. Use your Satco Starfish app credentials to link the accounts.
  7. Tap "Link Now" followed by "Authorize".
  8. Select the device you would like to pair and choose the home and room for the device.
  9. Tap "Done" to complete the pairing.

Video 3: Guide to connecting your Satco Starfish device with Google Assistant.

4.3.3. Connecting with SmartThings

  1. Open the SmartThings app.
  2. Tap the "Menu" button.
  3. Tap the "Devices" button followed by "Add new device".
  4. Search for "Satco Starfish" and select the icon.
  5. Tap the "Lighting" icon, then "Satco Starfish".
  6. Select the location and room for your device and tap "Next".
  7. Use your Satco Starfish app credentials to link the accounts.
  8. Tap "Link Now" followed by "Authorize".
  9. Tap "Done" to complete the account pairing.
  10. Keep tapping back to return to your home screen to see your new devices.

Video 4: Instructions for connecting your Satco Starfish device with SmartThings.

5. Operating Instructions

5.1. Basic On/Off and Dimming Control

Once your smart plug is set up in the app, you can control connected devices:

  • Tap the device icon in the app to turn it on or off.
  • For dimmable devices, use the brightness slider in the app to adjust the light level.
  • The smart plug also features a physical on/off switch for manual override.
Satco S11270 Starfish Smart Plug Dimmer in use with a table lamp

Figure 4: The smart plug connected to a table lamp.

Side view of Satco S11270 Starfish Smart Plug Dimmer showing the power button

Figure 5: The physical power button on the smart plug for manual control.

5.2. Changing Device Color (if applicable)

If your connected device supports color changes (e.g., a smart bulb plugged into the dimmer), you can adjust its color through the app:

  1. Tap your device in the app to open its control interface.
  2. Tap the "Color" tab.
  3. Use the color wheel to select your desired RGB color.
  4. Adjust brightness and saturation using the provided sliders.
  5. Explore preset colors for quick selections.
  6. Tap the "Effects" tab to set up color routines or customize effects.

Video 5: How to change the color of your device using the Starfish app.

5.3. Creating and Controlling a Group

Group multiple smart plugs or devices to control them simultaneously:

  1. Tap a device you would like to group in the app.
  2. Tap the gear icon for device settings.
  3. Select "Create Group".
  4. Choose the devices you want to include in the group and click "Confirm".
  5. Name your group (e.g., "Living Room Lamps") and click "Save".
  6. You can now control the entire group from the app, adjusting on/off, color temperature, or color for all grouped devices.

Video 6: Instructions for creating and controlling a group of devices in the Starfish app.

5.4. Creating a Scene

Scenes allow you to set specific conditions for your devices (e.g., turning lights on to a certain color and brightness):

  1. From the app's home screen, tap the "+" button.
  2. Select "Create Scene".
  3. Select the first device you would like to include in the scene.
  4. Choose whether to set the device to turn "On" or "Off", and select "Save".
  5. Select how you would like your device to function (e.g., "Color Light" and choose a color, saturation, and brightness).
  6. Tap "Next".
  7. Tap the "+" button to add additional devices to the scene and repeat the steps for each device.
  8. Review your scene and tap "Save".
  9. Tap the "Smart" icon to see all your Scenes and Automations.

Video 7: How to create a scene in the Starfish app to control multiple devices.

5.5. Creating an Automation

Automations allow your devices to react to specific conditions, such as weather or time of day:

  1. From the app's home screen, tap the "+" button.
  2. Select "Create Automation".
  3. Select the trigger for your automation (e.g., "Automate by Weather").
  4. Choose a weather condition (e.g., "Sunrise/Sunset" and select "Sunset" with a time offset).
  5. Tap "Next".
  6. Select what you would like to automate (e.g., control a specific device or group).
  7. Choose the device or group and set its function (e.g., "White Light" and adjust brightness).
  8. Scroll down and tap "Effective Period" to set day restrictions for the automation.
  9. Tap "Repeat" to choose the days for the automation.
  10. Tap "Back" to return to the automation setup.
  11. Tap "Save", then select if you would like to activate the automation.
  12. If linked with Amazon Alexa, it will automatically recognize your new automation.

Video 8: How to create an automation in the Starfish app.

5.6. Sharing a Home

You can share control of your smart home devices with other family members:

  1. From the app's home screen, tap the "Me" tab.
  2. Select "Home Management".
  3. Select the Home you would like to share.
  4. Tap "Add Member".
  5. Select the method to share the account (e.g., "Message").
  6. Enter the member's name and account username, then select their role (e.g., "Administrator" or "Common Member").
  7. Tap "Save".
  8. Alternatively, you can send an activation code via message to the contact you would like to share the account with.
  9. To join a home you have been invited to, tap "Join a home" and type in the invitation code you have received.

Video 9: How to share access to your smart home with other users.

6. Maintenance

To ensure optimal performance and longevity of your Satco S11270 Smart Plug Dimmer, follow these simple maintenance guidelines:

  • Cleaning: Disconnect the smart plug from the power outlet before cleaning. Use a soft, dry cloth to wipe the exterior. Do not use abrasive cleaners, solvents, or harsh chemicals, as these can damage the surface or internal components.
  • Storage: If storing the device for an extended period, unplug it from the wall and store it in a cool, dry place away from direct sunlight and moisture.
  • Firmware Updates: Periodically check the Starfish app for any available firmware updates for your device. Keeping the firmware updated ensures you have the latest features and security enhancements.

7. Troubleshooting

If you encounter issues with your Satco S11270 Smart Plug Dimmer, refer to the following common troubleshooting steps:

ProblemPossible CauseSolution
Device not pairing/connecting to app.Incorrect Wi-Fi band (5GHz), weak Wi-Fi signal, device not in pairing mode, incorrect app credentials.
  • Ensure your Wi-Fi network is 2.4 GHz.
  • Verify Wi-Fi signal strength at the device location.
  • Reset the smart plug to enter pairing mode (usually by holding the power button for several seconds until the indicator blinks rapidly).
  • Double-check your Wi-Fi password and app login details.
  • Try using the Tuya Smart app if the Starfish app has issues.
Device frequently disconnects.Weak Wi-Fi signal, network interference, router issues.
  • Move the smart plug closer to your Wi-Fi router.
  • Ensure your router is functioning correctly.
  • Minimize interference from other 2.4 GHz devices.
  • Restart your Wi-Fi router.
Dimming not working or inconsistent.Connected appliance is not dimmable, incompatible bulb type, device malfunction.
  • Ensure the appliance/bulb connected to the smart plug is explicitly rated as dimmable.
  • Test with a known dimmable LED or incandescent bulb.
  • If the issue persists, the smart plug may be faulty.
Voice control not responding.Incorrect voice commands, skill/service not enabled, account not linked.
  • Verify that the Satco Starfish skill/service is enabled and linked in your Alexa, Google Home, or SmartThings app.
  • Use the exact device names you set in the Starfish app.
  • Ensure your voice assistant device is online and functioning.

8. Specifications

FeatureDetail
Model NumberS11270
Operation ModeON-OFF, Dimmer Switch
Current Rating15 Amps
Operating Voltage125 Volts (AC)
Wattage300 Watts
Connectivity ProtocolWi-Fi (2.4 GHz)
Control MethodVoice, Mobile App
Compatible DevicesSiri, Alexa, Google Assistant, SmartThings
ColorWhite
MaterialPC & Copper
Item Dimensions (L x W x H)2.87 x 1.69 x 1.97 inches
Item Weight2.4 ounces
International Protection RatingIP54
Safety CertificationsDry Location Listed, cETLus Listed, RoHS Compliant, FCC Listed
Dimensions of Satco S11270 Starfish Smart Plug Dimmer

Figure 6: Product dimensions of the smart plug.

9. Warranty

The Satco S11270 Starfish Smart Plug Dimmer comes with a 1 Year Limited Warranty. Please retain your proof of purchase for warranty claims. For detailed warranty terms and conditions, refer to the official Satco website or contact customer support.

10. Support

For further assistance, technical support, or warranty inquiries, please contact Satco customer service. You can find contact information on the official Satco website or within the Starfish mobile application.

Related Documents - S11270

Preview Starfish Smart Plug/Dimmer S11270 Installation and Safety Instructions
Detailed installation and safety instructions for the Satco Nuvo Starfish Smart Plug/Dimmer (Model S11270), including product parameters, app connection, warnings, and FCC compliance.
Preview Satco Starfish Smart LED String Lights User Guide & Setup
Comprehensive user guide for Satco Starfish smart LED string lights. Learn how to download the app, set up your home, add devices, control lighting, and connect to voice assistants like Alexa, Google Home, and Siri.
Preview Satco Starfish Wi-Fi Smart LED Bulb User Guide and Integration
Comprehensive guide to setting up, controlling, and integrating Satco Starfish Wi-Fi smart LED bulbs with the Starfish app, Alexa, Google Home, and SmartThings. Includes features like dimming, color changing, scheduling, and automation.
Preview Satco Starfish East River Outdoor LED Smart Wall Lantern User Guide and Installation Instructions
Comprehensive guide for the Satco Starfish East River Outdoor LED Smart Wall Lantern, covering setup, installation, app control, and technical specifications. Features Wi-Fi, Bluetooth, voice assistant compatibility, and customizable RGB/tunable white lighting.
Preview SATCO Starfish Smart LED Lighting User Guide and Technical Specifications
Comprehensive guide for setting up and using SATCO Starfish smart LED lights with the Starfish app, Alexa, Google Home, and SmartThings. Includes technical specifications for the Wi-Fi 15W LED PAR38 RGB and Tunable White Flood bulb.
Preview SATCO STARFISH Wi-Fi Smart LED User Guide
This user guide from SATCO provides comprehensive instructions for setting up and using STARFISH Wi-Fi smart LED products, including app installation, device pairing, integration with Alexa, Google Home, and SmartThings, and detailed feature explanations.