Introduction
This manual provides comprehensive instructions for the installation, operation, maintenance, and troubleshooting of the HP DisplayPort Flex IO v2 module. Please read this manual thoroughly before using the product to ensure proper functionality and longevity.
The HP DisplayPort Flex IO v2 is designed to expand connectivity options for compatible HP systems, primarily laptops, by adding a DisplayPort output. This module facilitates high-quality video and audio transmission to external displays.
Setup and Installation
Follow these steps to properly install the HP DisplayPort Flex IO v2 module into your compatible HP device.
- Power Off Device: Ensure your computer or compatible device is completely powered off and disconnected from all power sources before beginning installation.
- Locate Flex IO Slot: Identify the designated Flex IO slot on your HP device. Refer to your device's specific service manual for the exact location.
- Insert Module: Carefully align the HP DisplayPort Flex IO v2 module with the slot. Gently push the module into the slot until it is securely seated. Do not force the module.
- Secure Module: If applicable, use the provided screw(s) to secure the module in place.
- Connect Display: Once the module is installed, connect a DisplayPort cable (not included) from the newly installed DisplayPort on the Flex IO module to your external display.
- Power On Device: Reconnect power to your device and power it on. The operating system should detect the new DisplayPort output automatically.
Image 1: The HP DisplayPort Flex IO v2 module. This image displays the compact design of the module, featuring the DisplayPort connector on one end and the green circuit board with various components. A small screw is visible, indicating a potential mounting point.
Operating Instructions
After successful installation, the HP DisplayPort Flex IO v2 module functions as a standard DisplayPort output for your system.
- Connecting to a Display: Use a certified DisplayPort cable to connect the module to a compatible monitor, projector, or television.
- Display Settings: Once connected, your operating system's display settings can be used to configure the external display. Options typically include extending the desktop, duplicating the desktop, or using only the external display.
- Audio Transmission: DisplayPort supports both video and audio transmission. Ensure your display and system audio settings are configured correctly to output audio through the DisplayPort if desired.
- Data Transfer: The module is designed for video and audio data transfer to an external display. It does not provide general-purpose data transfer ports for peripherals.
Maintenance
The HP DisplayPort Flex IO v2 module requires minimal maintenance to ensure optimal performance.
- Cleaning: Keep the DisplayPort connector free from dust and debris. Use a soft, dry, lint-free cloth to gently wipe the exterior of the module if necessary. Avoid using liquid cleaners directly on the module.
- Handling: Handle the module by its edges to avoid touching the circuit board components. Store it in a dry, static-free environment if not installed.
- Cable Management: Ensure DisplayPort cables are not excessively bent or strained, as this can damage the cable or the port.
Troubleshooting
If you encounter issues with your HP DisplayPort Flex IO v2 module, refer to the following common troubleshooting steps:
- No Display Signal:
- Verify that the module is securely seated in its slot.
- Ensure the DisplayPort cable is firmly connected at both ends (module and display).
- Check the external display's input source settings to ensure it is set to DisplayPort.
- Test with a different DisplayPort cable if available.
- Update your computer's graphics drivers.
- Intermittent Display:
- Check for loose cable connections.
- Ensure the module is fully seated.
- Reduce cable length if using a very long DisplayPort cable.
- No Audio:
- Verify that your operating system's sound settings are configured to output audio to the DisplayPort device.
- Ensure your external display or audio system connected to the display has its volume turned up and is not muted.
- Module Not Detected:
- Power off your device, remove and re-insert the module, then power on again.
- Ensure your device's BIOS/UEFI settings do not have the Flex IO slot disabled.
If issues persist after following these steps, contact HP support for further assistance.
Specifications
The following table details the technical specifications of the HP DisplayPort Flex IO v2 module.
| Feature | Specification |
|---|---|
| Brand | HP |
| Model Name | V2 |
| Item Model Number | 13L54AA |
| Connector Type | DisplayPort |
| Cable Type | Display Port (Module provides port, cable sold separately) |
| Compatible Devices | Laptop (specifically compatible HP systems with Flex IO slots) |
| Special Feature | Data Transfer (Video and Audio) |
| Color | Multicolor (referring to the module's components) |
| Connector Gender | Female DisplayPort (on module) |
| Number of Pins | 20 (standard DisplayPort) |
| Item Weight | 11.5 Grams (0.406 ounces) |
| Specification Met | RoHS |
| Indoor/Outdoor Usage | Indoor |
| UPC | 194850902475 |
| Date First Available | December 8, 2020 |
Warranty and Support
For warranty information and technical support, please refer to the documentation provided with your HP computer system or visit the official HP support website. Keep your product's model number (13L54AA) and serial number readily available when contacting support.
HP provides various support resources, including online knowledge bases, driver downloads, and contact options for technical assistance.