1. Safety Information
Please read all safety instructions carefully before installation and operation. Failure to follow these instructions may result in property damage, personal injury, or death.
- Ensure the unit is installed by a qualified technician in accordance with all local and national electrical and building codes.
- Always disconnect power to the unit before performing any maintenance or cleaning.
- Do not block air inlets or outlets. Restricted airflow can lead to overheating and reduced performance.
- Keep children and pets away from the unit during operation.
- Do not insert objects into the unit's openings.
- This unit uses R-32 refrigerant. Handle with care and ensure proper ventilation during servicing.
2. Product Overview & Features
The Klimaire PTAC Heat Pump R-32 Series provides efficient cooling and heating for various spaces. It is designed for seamless replacement in standard 42" x 16" wall sleeves.

Figure 2.1: Klimaire PTAC 15,000 BTU Air Conditioner Heat Pump unit.
Key Features:
- Seamless Replacement: Compatible with most standard 42" x 16" slide-in wall sleeves for easy installation.
- Exceptional Efficiency: EER 10.6. Cooling Capacity: 14,700/14,500 BTU/h. Heating Capacity (Heat Pump): 13,500/13,200 BTU/h. Auxiliary 3.5 kW Electric Heating Capacity: 10,900/8,900 BTU/h.
- Versatile Applications: Ideal for hotels, motels, hospitality, nursing homes, workshops, and new room additions.
- Smart Control (Optional Wi-Fi): Control your unit with your smartphone using the NetHome Plus App for access to all comfort features.

Figure 2.2: Diagram highlighting advanced features such as washable filter, digital display, DIP switch configurations, dual fan motors, heat pump compressor, enhanced golden fins, and fresh air intake.

Figure 2.3: Illustration of the 20A 3-prong plug (Type LCDI 6-20P) with integrated current detection, circuit interrupter, and manual reset for safety.

Figure 2.4: Close-up of the digital display control panel with push buttons and LED display for temperature and operational codes.
3. What's Included
Your Klimaire PTAC unit package includes the following components:
- 15,000 BTU Heat Pump PTAC Unit (R-32 refrigerant) with Auxiliary 3.5 kW Electric Heater
- Wireless Remote Control
- 20A 3-prong plug (Type LCDI 6-20P)

Figure 3.1: Visual representation of included items: PTAC unit, wireless remote control, drain kit, and control panel sticker.
4. Specifications
| Feature | Detail |
|---|---|
| Brand Name | Klimaire |
| Model Info | PTHP15H352-KC-3 |
| Item Weight | 126 pounds |
| Product Dimensions | 21 x 42 x 16 inches (21"D x 42"W x 16"H) |
| Efficiency (EER) | 10.6 |
| Cooling Capacity | 15,000 British Thermal Units (14,700/14,500 BTU/h) |
| Heating Capacity (Heat Pump) | 13,500/13,200 BTU/h |
| Auxiliary Electric Heating Capacity | 3.5 kW (10,900/8,900 BTU/h) |
| Power Requirements | 208-230V, single-phase, 60Hz |
| Refrigerant | R-32 |
| Noise Level | 51.99 Decibels |
| Installation Type | Packaged |
| Color | White |
| Material Type | Plastic |
| Floor Area Coverage | 750 Square Feet |
| Special Features | 24 V wall thermostat compatibility, washable air filters, Celsius/Fahrenheit display, quiet operation, suitable for hospitality/residential. |

Figure 4.1: Detailed specifications for Klimaire PTAC and PTHP units, including power, cooling, and heating capacities.

Figure 4.2: Continued specifications for Klimaire PTAC and PTHP units, including fan motor details, noise levels, dimensions, and certifications.
5. Setup & Installation
The Klimaire PTAC unit is designed for straightforward installation, particularly as a replacement for existing units.
Compatibility:
The unit is compatible with most standard 42" x 16" slide-in wall sleeves. This design facilitates an easy and efficient upgrade to your climate control system.
Installation Requirements:
- New installations require a wall sleeve and rear grille (not included).
- Power requirements: 208-230V, single-phase, 60Hz. Ensure appropriate electrical wiring and a 20A 3-prong plug (Type LCDI 6-20P) receptacle are available.
- Refer to the detailed installation guide provided with your unit for specific instructions and safety precautions.

Figure 5.1: Diagram showing the dimensions of the Klimaire PTAC unit (42" Width x 20.9" Depth x 16" Height) and its compatibility with standard wall sleeves and grilles (not included).
6. Operating Instructions
The Klimaire PTAC unit offers various modes and controls for optimal comfort.
Control Panel:
The unit features an easy-to-use digital display control panel with push buttons. You can adjust temperature, fan speed (High, Medium, Low), and select operating modes (Cool, Heat, Fan).

Figure 6.1: Close-up of the digital display control panel, showing temperature setting, fan speed indicators, and mode selection buttons.
Wireless Remote Control:
For added convenience, use the included wireless remote control to adjust settings from a distance.
Wi-Fi Smart Control (Optional):
With the optional Wi-Fi feature, you can control your PTAC unit using your smartphone via the NetHome Plus App. This allows for remote access to all comfort features.

Figure 6.2: Illustration of controlling the Klimaire PTAC unit via a smartphone app, highlighting Wi-Fi connectivity and compatibility with smart home systems like Google Home and Alexa.
Operating Modes:
- Cool Mode: Provides cooling to maintain your desired room temperature.
- Heat Mode: Utilizes the heat pump for efficient heating. The auxiliary electric heater activates when additional heat is required.
- Fan Mode: Circulates air without cooling or heating.
Video 6.1: A seller-provided video demonstrating the operation of a Terminal Air Conditioner with Heat Pump, showcasing its features and functionality.
7. Maintenance
Regular maintenance ensures optimal performance and longevity of your Klimaire PTAC unit.
Air Filter Cleaning:
The unit features a long-lasting washable polypropylene filter. Regularly pull out and wash the filter to maintain air quality and unit efficiency. This is particularly beneficial for hospitality, assisted living, and residential applications.

Figure 7.1: Image illustrating the washable air filter being cleaned, emphasizing ease of removal and maintenance.
General Cleaning:
- Wipe the exterior of the unit with a soft, damp cloth. Do not use harsh chemicals or abrasive cleaners.
- Ensure the drain pan is clear of debris to prevent water overflow.
8. Troubleshooting
If you encounter issues with your Klimaire PTAC unit, refer to the following common troubleshooting tips. For more complex problems, consult a qualified technician.
| Problem | Possible Cause | Solution |
|---|---|---|
| Unit does not turn on | No power, circuit breaker tripped, power cord issue. | Check power supply, reset circuit breaker, ensure power cord is securely plugged in. |
| Insufficient cooling/heating | Dirty air filter, blocked air vents, incorrect temperature setting, room size too large. | Clean air filter, clear obstructions, adjust temperature, ensure unit capacity matches room size. |
| Unusual noise | Loose parts, foreign objects, fan motor issue. | Inspect for loose components or objects. If noise persists, contact service. |
| Water leakage | Clogged drain pan, improper installation. | Clear drain pan, verify proper unit leveling and drainage setup. |
Error Codes:
The digital display may show error codes for quick troubleshooting. Refer to the full user manual for a complete list of error codes and their corresponding solutions.
9. Warranty and Support
For warranty information, please refer to the documentation included with your product at the time of purchase. Klimaire is committed to providing quality products and customer satisfaction.
Customer Support:
If you require assistance with installation, operation, maintenance, or troubleshooting, please contact Klimaire customer support. Contact details can typically be found on the manufacturer's website or in your product packaging.
Visit the official Klimaire Store for more information and products: Klimaire Store





