1. Introduction
This manual provides essential information for the safe and efficient operation, installation, and maintenance of your Klimaire 15,000 BTU PTAC Heat Pump Air Conditioner with a 5 kW electric heater. Please read this manual thoroughly before installation and use, and retain it for future reference.
2. Important Safety Instructions
To reduce the risk of fire, electric shock, or injury, observe the following safety precautions:
- Always disconnect power before servicing or cleaning the unit.
- Ensure the unit is properly grounded.
- Do not operate the unit with a damaged cord or plug.
- Keep flammable materials away from the unit.
- Installation and repairs must be performed by qualified personnel.
- Do not block air inlets or outlets.
This unit uses R-32 refrigerant. Handle with care and ensure proper ventilation during installation and servicing.
3. Package Contents
Verify that all items are present in the package:
- Klimaire 15,000 BTU PTAC Heat Pump Air Conditioner with 5 kW Electric Heater
- Wireless Remote Control
- 3-prong grounding plug (Type LCDI 6-30P)
- Drain Kit
- Control Panel Sticker
- User Manual (this document)
Image: Contents of the Klimaire PTAC package, including the main unit, remote, power plug, and drain kit.
4. Setup and Installation
The Klimaire PTAC unit is designed for seamless replacement in most standard 42" x 16" slide-in wall sleeves. For new installations, a wall sleeve and rear grille are required (not included).
4.1 Compatibility and Dimensions
The unit measures approximately 42" (Width) x 21" (Depth) x 16" (Height). Ensure your existing or new wall sleeve meets these dimensions for proper fit.
Image: Diagram illustrating the physical dimensions of the PTAC unit for installation reference.
4.2 Electrical Requirements
This unit requires a 208-230V, single-phase, 60Hz power supply. It comes with a 30A, 3-prong grounding plug (Type LCDI 6-30P). Ensure your electrical outlet matches these specifications and is properly installed by a certified electrician.
Image: Detailed view of the 30 Amp, 3-prong LCDI power plug and receptacle for the PTAC unit.
4.3 Drain Kit Installation
Install the included drain kit according to the separate instructions provided with the kit to ensure proper condensate drainage.
5. Operating Instructions
5.1 Control Panel Operation
The unit features a digital display control panel with push buttons for setting temperature, selecting modes, and adjusting fan speed. The LED display shows the set temperature and operational codes for troubleshooting.
Image: Close-up of the PTAC unit's digital control panel, showing temperature display and function buttons.
5.2 Remote Control Functions
Use the wireless remote control to conveniently adjust settings from a distance. Functions include ON/OFF, Mode selection (Cool, Heat, Fan, Dry), Temperature adjustment, and Fan Speed control (High, Medium, Low, Auto).
Image: The wireless remote control for the Klimaire PTAC unit, detailing its buttons and display.
5.3 Wi-Fi Smart Control (Optional)
For enhanced control, the unit supports Wi-Fi connectivity. Download the NetHome Plus App to manage your PTAC unit from your smartphone. This feature allows access to all comfort settings remotely and integrates with smart home systems like Google Home and Alexa.
Image: Illustration of smartphone app control for the PTAC unit, highlighting Wi-Fi smart features and compatibility.
6. Maintenance
6.1 Filter Cleaning
The unit is equipped with long-lasting, washable polypropylene filters. Regularly clean the filters to maintain optimal performance and air quality. To clean, remove the front grille, slide out the filters, wash them with mild soap and water, rinse thoroughly, and allow them to dry completely before reinserting.
Image: Demonstration of cleaning the washable polypropylene filter of the PTAC unit.
6.2 General Cleaning
Wipe the exterior of the unit with a soft, damp cloth. Do not use harsh chemicals or abrasive cleaners. Ensure the unit is unplugged before cleaning.
7. Troubleshooting
Before contacting service, review the following common issues and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Unit does not turn on | No power, tripped breaker, loose connection | Check power cord, reset circuit breaker, ensure plug is fully inserted. |
| Insufficient cooling/heating | Dirty air filter, blocked air vents, incorrect mode setting, room too large | Clean air filter, clear obstructions, select appropriate mode, ensure unit capacity matches room size. |
| Unusual noise | Loose parts, foreign object, unit not level | Inspect for loose components, remove foreign objects, ensure unit is level. |
| Water leakage | Blocked drain hose, improper installation of drain kit | Clear drain hose, verify drain kit installation. |
For issues not listed or if problems persist, contact Klimaire customer support.
8. Specifications
| Feature | Detail |
|---|---|
| Brand | Klimaire |
| Model Number | PTHP15H502-KC-3 |
| Cooling Capacity | 14,700/14,500 BTU/h |
| Heating Capacity (Heat Pump) | 13,500/13,200 BTU/h |
| Auxiliary Electric Heating Capacity | 15,000/12,200 BTU/h (5.0 kW) |
| EER | 10.6 |
| Power Requirements | 208-230V, Single-Phase, 60Hz |
| Plug Type | 30A, 3-prong grounding plug (Type LCDI 6-30P) |
| Refrigerant | R-32 |
| Dimensions (W x D x H) | 42" x 21" x 16" |
| Item Weight | 113 pounds |
| Noise Level | 52.49 dB |
| Special Features | Anti Freeze Protection, Customization by Dip Switches, Easily Removable Filters, Fresh Air Intake, Quiet Operation, Wi-Fi Option |
For a complete list of specifications, refer to the detailed specification sheet available on the Klimaire website or the provided PDF user guide.
Image: Technical specifications table for Klimaire PTAC-KC Series, detailing performance and electrical data.
9. Warranty and Support
For warranty information, please refer to the warranty card included with your product or visit the official Klimaire website. For technical support, troubleshooting assistance, or to inquire about replacement parts, please contact Klimaire customer service.
Official User Guide (PDF): Download PDF
