Introduction
The POCKETALK Plus is a real-time, two-way voice and camera language translator designed to facilitate communication across language barriers. It supports over 84 languages and dialects, offering features such as a large touchscreen, extended battery life, and HIPAA compliance for secure conversations. This manual provides comprehensive instructions for setting up, operating, maintaining, and troubleshooting your device.
Key Features
- Real-Time Two-Way Translation: Accurately translates over 84 languages and dialects.
- Camera & Image Translation: Translate text from signs, menus, and documents by taking a photo.
- Extended Connectivity: Includes a complimentary 2-year LTE cellular data plan for use in over 130 countries, alongside Wi-Fi connectivity.
- Enhanced Privacy: Features PIN locks and timed automatic history deletion, designed to be HIPAA compliant.
- Utility Functions: Offers real-time currency, length, weight, and temperature conversion, plus a pronunciation practice mode.
- Large Touchscreen: Provides clear display for translations and navigation.

Image: Overview of POCKETALK Plus key features, including language support, camera translation, and data plan.
Device Overview

Image: Front and back view of the POCKETALK Plus device, showing its display and rear camera.
The POCKETALK Plus features a sleek design with a large touchscreen on the front and a camera on the back. It includes essential buttons for power, volume, and translation activation. The device is designed for intuitive one-handed operation.
Setup
1. Charging the Device
Before first use, fully charge your POCKETALK Plus using the provided USB cable and a compatible power adapter. The device will indicate charging status on its screen.
2. Powering On/Off
- To Power On: Press and hold the Power button until the screen illuminates.
- To Power Off: Press and hold the Power button, then select 'Power Off' on the screen.
3. Initial Setup & Network Connection
Upon first power-on, follow the on-screen prompts to select your preferred language, time zone, and connect to a network. The POCKETALK Plus requires an internet connection for translation functionality. You can connect via:
- Wi-Fi: Select your Wi-Fi network from the list and enter the password.
- LTE Cellular Data: The device comes with a complimentary 2-year LTE cellular data plan for use in over 130 countries. This plan activates automatically upon initial setup in a supported region. Ensure cellular data is enabled in settings if you encounter connectivity issues.
Note: The device will not function offline for translation.
Operating Instructions
1. Voice Translation
- On the main screen, select the two languages for translation. The top language is your speaking language, and the bottom is the target language. Tap on each to change.
- Press and hold the large translation button on the front of the device.
- Speak clearly into the microphone. Release the button when you finish speaking.
- The device will display and audibly play the translation in the target language.
2. Camera & Image Translation

Image: User utilizing the POCKETALK Plus camera for text translation in a retail environment.
To translate written text:
- Tap the camera icon on the device's screen.
- Point the camera at the text you wish to translate (e.g., a sign, menu, or document).
- Tap the capture button. The device will process the image and display the translated text directly on top of the original text on the screen. An optional audio translation may also be available.
3. Pronunciation Mode
Access Pronunciation Mode through the device's menu to practice speaking in a foreign language. The device will provide feedback on your pronunciation.
4. Currency & Unit Conversion
Navigate to the conversion tool in the device's menu to perform real-time conversions for currency, length, weight, and temperature. This feature is useful when traveling or dealing with international measurements.
5. Privacy Features

Image: POCKETALK Plus device in a pocket, illustrating its HIPAA compliant design for sensitive environments.
The POCKETALK Plus offers enhanced privacy settings:
- PIN Locks: Set a PIN to secure your device and prevent unauthorized access.
- Automatic History Deletion: Configure the device to automatically delete translation history after a specified period, ensuring sensitive conversations are not retained. These features contribute to the device's HIPAA compliance.
Maintenance
1. Cleaning the Device
Use a soft, dry, lint-free cloth to clean the device's screen and body. Avoid using abrasive cleaners or solvents, which can damage the device.
2. Software Updates
POCKETALK frequently releases software updates to improve performance, add new languages, and enhance features. Connect your device to Wi-Fi and check for updates periodically in the settings menu to ensure optimal functionality.
3. Battery Care
To prolong battery life, avoid exposing the device to extreme temperatures. Charge the device regularly, but avoid leaving it fully charged or fully depleted for extended periods.
Troubleshooting
- Device Not Powering On: Ensure the device is fully charged. Connect it to a power source and try again.
- No Translation / "Offline" Message: Verify that the device is connected to a stable Wi-Fi network or that the LTE cellular data plan is active and has coverage. An internet connection is mandatory for translation.
- Inaccurate Translations: Speak clearly and at a moderate pace. Ensure there is minimal background noise. For best results, speak in short, concise sentences.
- Device Not Recognizing Speech: Check microphone settings and ensure no obstructions are covering the microphone. Speak directly into the device.
- Short Battery Life: Reduce screen brightness, disable unnecessary features, and ensure background apps are closed. Consider performing a software update if available.
- Screen Unresponsive: Try restarting the device. If the issue persists, contact customer support.
Specifications
| Model Name | Pocketalk Plus |
| Item Model Number | PTSPGW-US |
| Brand | POCKETALK |
| Package Dimensions | 7.13 x 5.43 x 1.46 inches |
| Item Weight | 12.3 ounces (0.35 Kilograms) |
| Batteries | 1 Lithium Ion battery (included) |
| Connectivity Technology | USB, Wi-Fi, LTE |
| Resolution | 480 x 800 |
| Scanner Type | Photo, Text |
| Optical Sensor Technology | CMOS |
| Wattage | 3 watts |
Warranty and Support
Warranty Information
The POCKETALK Plus comes with a standard manufacturer's warranty. Please refer to the warranty card included in your product packaging or visit the official POCKETALK website for detailed terms and conditions regarding coverage and duration.
Customer Support
For technical assistance, troubleshooting, or any inquiries regarding your POCKETALK Plus device, please contact POCKETALK customer support. Contact information can typically be found on the official POCKETALK website or in your product documentation.





