Introduction
The Beats Flex Wireless Earbuds are designed for all-day listening, offering premium sound and seamless connectivity. Featuring the Apple W1 headphone chip, magnetic earbuds with auto-play/pause, and a comfortable Flex-Form cable, these earbuds are compatible with both Apple and Android devices. Enjoy up to 12 hours of listening time and clear calls with the built-in microphone.
What's in the Box
This image displays the Beats Flex wireless earphones, a USB-C to USB-C charging cable, eartips in four size options, a Quick Start Guide, and a Warranty card, all neatly arranged as they would appear when unboxed.
- Beats Flex wireless earphones
- USB-C to USB-C charging cable
- Eartips with four size options
- Quick Start Guide
- Warranty card
Note: A USB-C power adapter is sold separately.
Setup
1. Charging Your Beats Flex
The image highlights the impressive battery life of the Beats Flex, offering up to 12 hours of listening time. It also emphasizes the Fast Fuel technology, which provides 1.5 hours of playback from just a 10-minute charge when the battery is low.
To charge your Beats Flex, connect the included USB-C to USB-C charging cable to the charging port on the right side of the neckband and to a compatible USB-C power adapter (sold separately) or a USB-C port on a computer. A full charge provides up to 12 hours of listening time. With Fast Fuel technology, a 10-minute charge can provide 1.5 hours of playback when the battery is low.
2. Powering On and Pairing
The image illustrates the seamless pairing of Beats Flex with a smartphone, showing the earbuds and a 'Connect' prompt. It highlights the product's compatibility with both Apple and Android devices.
To power on your Beats Flex, press and hold the power button on the right side of the neckband until the indicator light turns on.
Apple Device Pairing:
With the Apple W1 headphone chip, pairing with Apple devices is seamless. Simply hold your Beats Flex near your unlocked iPhone, iPad, or iPod touch. A setup animation will appear on your device screen. Follow the on-screen instructions to connect. Once paired, your Beats Flex will automatically connect with any Apple device signed into the same iCloud account.
Android Device Pairing:
For Android devices, download the Beats app from the Google Play Store. Open the app and follow the instructions to quickly pair your Beats Flex. The app also allows you to check battery levels and adjust settings.
Operating Your Beats Flex
1. Magnetic Earbuds with Auto-Play/Pause
This image demonstrates the magnetic earbuds of the Beats Flex, which automatically pause audio when clasped together and resume playback when unclasped, offering convenient auto-play/pause functionality.
The Beats Flex earbuds feature magnets that provide convenient auto-play/pause functionality. When you clasp the earbuds together around your neck, your audio will automatically pause. When you separate them and place them in your ears, playback will resume.
2. On-Device Controls
The image provides a clear diagram of the on-device controls located on the Beats Flex neckband. It shows buttons for adjusting volume, and a multi-function button for play/pause (single press), skipping forward (double press), skipping backward (triple press), and activating the voice assistant (hold).
Control your music, calls, and voice assistant directly from the left side of the neckband:
- Volume Up/Down: Use the dedicated volume buttons.
- Play/Pause: Press the multi-function button once.
- Skip Forward: Press the multi-function button twice.
- Skip Backward: Press the multi-function button three times.
- Answer/End Call: Press the multi-function button once.
- Activate Voice Assistant: Press and hold the multi-function button.
3. Audio Sharing
This image illustrates the Apple Audio Sharing feature, where a single iPhone is connected to two pairs of Beats Flex earbuds (one white, one black), enabling two users to listen to the same audio wirelessly and effortlessly.
Audio Sharing allows you to wirelessly share audio with another pair of Beats headphones or AirPods. To use this feature, ensure both devices are connected to your Apple device (iPhone, iPad, or iPod touch). From the Control Center or the Now Playing screen, tap the Audio Sharing icon and select the second pair of headphones to share audio.
Specifications
| Product Dimensions | 3.15 x 1.26 x 4.8 inches |
| Item Weight | 1.6 ounces |
| Manufacturer | Apple |
| Item Model Number | MYME2LL/A |
| Batteries | 1 Lithium Ion battery (included) |
| Charging Time | Up to 12 hours listening time per charge |
| Brand | Beats |
| Color | Smoke Gray |
| Ear Placement | In Ear |
| Form Factor | In Ear |
| Impedance | 32 Ohms |
Maintenance
General Care
To ensure the longevity of your Beats Flex earbuds, store them in a clean, dry place when not in use. Avoid exposing them to extreme temperatures, moisture, or corrosive materials. Do not attempt to disassemble the earbuds, as this may void your warranty.
Cleaning
Gently wipe the earbuds and Flex-Form cable with a soft, dry, lint-free cloth. For the eartips, you can remove them and clean them with a mild soap solution and water, then rinse thoroughly and allow them to dry completely before reattaching. Do not use abrasive cleaners or submerge the earbuds in water.
Troubleshooting
No Power / Not Charging
- Ensure the USB-C charging cable is securely connected to both the earbuds and the power source.
- Try using a different USB-C cable or power adapter to rule out a faulty accessory.
- Verify the power outlet or USB port is functional.
Pairing Issues
- Make sure your Beats Flex are powered on and in pairing mode (indicator light flashing).
- Ensure Bluetooth is enabled on your device and it is within range (typically 30 feet or 10 meters).
- For Apple devices, try forgetting the device in Bluetooth settings and re-pairing.
- For Android devices, ensure the Beats app is installed and updated.
- Restart both your Beats Flex and your device.
Sound Quality Issues
- Check that the eartips are properly seated in your ears to ensure a good seal. Try different sized eartips for a better fit.
- Ensure the volume on both your Beats Flex and your connected device is adjusted appropriately.
- Clean the eartips and speaker grilles to remove any debris that might be obstructing sound.
- Move closer to your connected device to avoid interference or signal dropouts.
Warranty and Support
Your Beats Flex Wireless Earbuds come with a limited warranty. Please refer to the included Warranty Card for detailed terms and conditions, including coverage period and how to obtain service. For additional support, product information, or to contact customer service, please visit the official Beats website or the Amazon product support page.
