Segway E25A
Segway Ninebot E25A Electric Kick Scooter User Manual
Model: E25A
Introduction
Thank you for choosing the Segway Ninebot E25A Electric Kick Scooter. This manual provides essential information for the safe operation, maintenance, and troubleshooting of your scooter. Please read it thoroughly before your first ride to ensure optimal performance and safety.

Image: The Segway Ninebot E25A Electric Kick Scooter in dark gray, shown from a front-side angle.
Safety Information
Riding an electric scooter carries inherent risks. To minimize these risks, always follow these safety guidelines:
- Always wear a helmet and other protective gear (knee pads, elbow pads) when riding.
- Do not ride in wet conditions, heavy rain, or through puddles.
- Ensure all screws and quick releases are properly tightened before each ride.
- Adhere to local laws and regulations regarding electric scooter usage.
- Do not allow children under 14 years old to ride the scooter.
- Maintain a safe distance from other vehicles and pedestrians.
- Avoid riding on uneven terrain, steep slopes, or over obstacles.
- Do not perform stunts or sudden maneuvers.
- The maximum recommended weight for riders is 220 lbs (100 kg).
Package Contents
Please check the contents of your package carefully. If any items are missing or damaged, contact your retailer or Segway customer service.
- Segway Ninebot E25A Electric Kick Scooter
- Charging Adapter
- Bell
- User Manual (this document)
- Necessary Screws and Hex Wrench for assembly
Setup
1. Unfolding the Scooter
Carefully remove the scooter from its packaging. Lift the stem until it clicks into place. Ensure the folding mechanism is securely locked.

Image: Side view of the Segway Ninebot E25A Electric Kick Scooter, illustrating its full form.
2. Handlebar Installation
Attach the handlebar to the stem. Align the holes and secure it with the provided screws using the hex wrench. Ensure the brake lever and display are correctly oriented.
3. Initial Charging
Before your first ride, fully charge the scooter. Connect the charging adapter to the charging port, usually located on the side of the deck. The indicator light on the charger will change from red to green when fully charged.
Charging time is approximately 3-5 hours for a full charge.
Operating Instructions
1. Power On/Off
Press the power button on the display to turn the scooter on. Press and hold the power button for 3 seconds to turn it off.
2. Riding the Scooter
- Place one foot firmly on the deck and push off with the other foot to gain initial speed.
- Once you reach a speed of approximately 3 km/h (1.8 mph), press the throttle to engage the motor.
- To slow down, release the throttle. To brake, use the brake levers on the handlebar. The E25A features a triple braking system for effective stopping.
- Lean slightly in the direction you wish to turn.

Image: Two individuals riding Segway Ninebot E25A scooters at night, showcasing the integrated underglow lighting.
3. Riding Modes
The E25A typically offers multiple riding modes (e.g., Eco, Standard, Sport) which can be toggled via the power button or the Segway-Ninebot app. Refer to the display for the current mode indicator.
4. Folding for Storage/Transport
To fold the scooter, ensure it is powered off. Locate the folding mechanism latch near the base of the stem. Release the latch and fold the stem down until it locks into the rear fender. This makes the scooter compact and easy to carry.

Image: Two individuals walking while carrying their folded Segway Ninebot E25A scooters, demonstrating portability.
Maintenance
Regular maintenance ensures the longevity and safety of your scooter.
- Cleaning: Wipe the scooter with a soft, damp cloth. Do not use high-pressure water jets or immerse the scooter in water.
- Tires: The E25A features 9-inch dual-density tires that do not require inflation. Regularly inspect them for wear and tear.
- Brakes: Periodically check the brake levers and cables for proper function and adjustment.
- Battery: Charge the battery regularly, even if not in use, to maintain its health. Avoid fully discharging the battery. Store the scooter in a cool, dry place.
- Fasteners: Check all screws and bolts periodically and tighten them if necessary.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Scooter does not turn on | Low battery; Power button not pressed correctly | Charge the battery; Press and hold the power button firmly. |
| Motor not engaging | Not enough initial speed; Throttle malfunction | Push off to gain speed (min. 3 km/h); Check throttle connection or contact support. |
| Reduced range/speed | Low battery; Overload; Steep terrain; Cold weather | Fully charge battery; Ensure rider weight is within limits; Avoid steep slopes; Battery performance may decrease in cold. |
| Brakes feel loose | Brake cable needs adjustment | Adjust brake cable tension. If unsure, seek professional assistance. |
Specifications
| Feature | Detail |
|---|---|
| Model | E25A |
| Dimensions (Unfolded) | 116 x 42 x 117 cm (45.7 x 16.5 x 46.1 inches) |
| Dimensions (Folded) | 116 x 42 x 36 cm (45.7 x 16.5 x 14.2 inches) |
| Net Weight | 15.4 kg (34 lbs) |
| Max Speed | Up to 28 km/h (17.4 mph) |
| Typical Range | Up to 25 km (15.5 miles) |
| Motor Power | 300W |
| Max Slope | Approx. 15% |
| Tires | 9-inch Dual Density Tires (Solid) |
| Braking System | Triple Braking System (Electronic, Regenerative, Foot Brake) |
| Recommended Age | 14+ years |
| Max Rider Weight | 100 kg (220 lbs) |
| Water Resistance | IPX4 |
| Lights | 2.5W High-brightness LED Front Light, LED Rear Light |

Image: A diagram illustrating the dimensions of the Segway Ninebot E25A scooter in both its unfolded and folded states.

Image: A graphic highlighting key features of the Segway Ninebot E25A, including Dual Density Tires, Max Speed, Magnetic Brake, Typical Range, Max Slope, LED Rear Light, Motor, APP Control, and Waterproof rating.
Warranty and Support
The Segway Ninebot E25A Electric Kick Scooter comes with a limited warranty. Please refer to the warranty card included in your package for specific terms and conditions. Keep your proof of purchase for warranty claims.
For technical support, spare parts, or warranty inquiries, please contact Segway customer service through their official website or the contact information provided in your warranty documentation.
You can also visit the official Segway store on Amazon for more information: Segway Store
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